Ojective

To utilize my knowledge and skills in customer services especially in retail, hospitality and food chain. To exercise my skills in english language.

Educational background

6-month care giving course

june 2005 febuary 2006

midwiferry 1991 -1992

office management

1989- 1990

primary intermediate 1979- 1984

secondary education 1984-1989

Employment History

Position: F & B Captain

duration: 2007-2016

location: The vista restaurant

company: The club Abu Dhabi, UAE

responsibilties:

. Guiding the hostess, waiter/waitress       And bus boy/girls in the performance of thier jobs

. Ensuring sufficient operating guest supplies beverage supplies and operating equipment during outlets operation

. Responsible for the overall sanitation and cleanliness of the outlet during the shift.

responsible for consistently implementing the servise standards and operating procedures in the outlet.

. Responsible for ensuring sufficient of manpower in the shift.

Position: F&B Waitress

Duration: 1996-2001

Location: Tokyo Japan

Company: Enka club, Tokyo Japan

Reponsibilities:

.  Greet customers, present menus, and explain daily specials to customers .

. Take food and beverage orders from customers .

. carry trays of food and drinks from kitchen to the dining tables

. Remove dirty dishes and glasses and clean tables

. Prepare itemized checks and hand them to customers and sometimes take payment

. Clean and set up dining areas, refill condiments, roll silverware, and stock service areas

Position: Teacher

Duration: 1993- 1996

Location: Davao Oriental

company: Municipality of Bangaga Davao Oriental

Responsibilities:

. Preparing lesson plans, teaching classes and evaluating student progress

. Maintaining discipline in the classroom

. Running extracurricular sports, clubs and activities

. Communicating with parents about kids progress

Skills

– Attentive, Customer Service Focused – Understanding Communication Skills – ability to create a positive customer experience