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Gilda Escol Food and beverage captain

United arab of emirates

Ojective

To utilize my knowledge and skills in customer services especially in retail, hospitality and food chain. To exercise my skills in english language.

Educational background

6-month care giving course

june 2005 febuary 2006

midwiferry 1991 -1992

office management

1989- 1990

primary intermediate 1979- 1984

secondary education 1984-1989

Employment History

Position: F & B Captain

duration: 2007-2016

location: The vista restaurant

company: The club Abu Dhabi, UAE

responsibilties:

. Guiding the hostess, waiter/waitress       And bus boy/girls in the performance of thier jobs

. Ensuring sufficient operating guest supplies beverage supplies and operating equipment during outlets operation

. Responsible for the overall sanitation and cleanliness of the outlet during the shift.

responsible for consistently implementing the servise standards and operating procedures in the outlet.

. Responsible for ensuring sufficient of manpower in the shift.

Position: F&B Waitress

Duration: 1996-2001

Location: Tokyo Japan

Company: Enka club, Tokyo Japan

Reponsibilities:

.  Greet customers, present menus, and explain daily specials to customers .

. Take food and beverage orders from customers .

. carry trays of food and drinks from kitchen to the dining tables

. Remove dirty dishes and glasses and clean tables

. Prepare itemized checks and hand them to customers and sometimes take payment

. Clean and set up dining areas, refill condiments, roll silverware, and stock service areas

Position: Teacher

Duration: 1993- 1996

Location: Davao Oriental

company: Municipality of Bangaga Davao Oriental

Responsibilities:

. Preparing lesson plans, teaching classes and evaluating student progress

. Maintaining discipline in the classroom

. Running extracurricular sports, clubs and activities

. Communicating with parents about kids progress

Skills

– Attentive, Customer Service Focused – Understanding Communication Skills – ability to create a positive customer experience