GINA SIERRA LINSAO
No.23 Bluebird St. Pacita Complex 2

San Pedro, Laguna

Home Tel No. 9523314

Mobile No. 09175619635

Office Email address: [email protected]

EDUCATION
Jun ’80-Mar ’84          UNIVERSITY   OF SANTO TOMAS, SAMPALOC MANILA
BS Food Nutrition and Dietetics

Board Passer – Nutritionist & Dietitian Board Examination (1984)

Member of Nutritionist Dietitians Associations of the Philippines

Jun ’76- Mar’ 80         ST. JOSEPHS’S SCHOOL, PANDACAN MANILA
High School Diploma, March ‘80

WORK EXPERIENCE
Jan’10 – present          CUSTOMER SERVICE MANAGER/LOGISTICS MANAGER
NUTRIASIA

In charge of the End to End process, important thrust of the entire Value Chain Group and reports to the Value Chain Director. Ensures achievement of Customer Service Level (CSL) aligned with customers definition. Monitors Customer complaints and keeps track of the closure of issues within the standard response time.  In charge of Vendor Managed Inventory Program (VMI) to ensure efficient replenishment based on the agreed inventory levels of the Distributor Partners.  Heads the Customer Service Team of both FPGMCEI & NAI composed of four (6) CSG Planners, five (5) CSG Assistants. The current structure is supported by third party service provider with twelve (12) Encoders in charge of the transactional operation of Customer Service Group.  BPO in SD module in SAP

Aug ’04 – Dec’09        FOODSERVICE CHANNEL MANAGER
SOUTHEAST ASIA FOOD, INC/ UFC PHILIPPINES, INC.

Nationwide in scope, managed the Foodservice Segment with six (6) Key Account Managers and one (1) Customer Service Personnel, directly reporting to the Sales Director. In-charge of channel profitability which improved from 20+% to 42%,  sales plan achievement, training and organizational development functions.  Develops sales strategies to achieve P1B sales in 3years
 

Jul ’02 – Jul ‘04           TRADE MARKETING MANAGER ( RETAIL)
SOUTHEAST ASIA FOOD, INC/ UFC PHILIPPINES,

Nationwide in scope, managed two (2) Trade Marketing Managers, and one (1) Trade Marketing Assistant, directly reporting to the Sales Director. In-charge of the translation of retail brand strategies into action oriented trade strategies. Promotional fund management and ensures efficient tracking and effective utilization of budgets to achieve desired profitability. Management of third party merchandising agency in charge of on shelf availability (OSA).
Aug  ’01 – July ’02      FOODSERVICE MARKETING SERVICES

SOUTHEAST ASIA FOOD, INC/ UFC PHILIPPINES

In- charge of the Key Accounts Group of Foodservice with two (2) Key Account Managers under my supervision. Tasked to grow industrial & Quick Service Restaurants at the same time handled the Trade Marketing aspect of total Foodservice Segment. Directly reporting to the National Sales Manager
 

Apr ’99 – July ’01       TRADE MARKETING MANAGER (RETAIL)
ALLIED DOMECQ PHILS., INC.

Nationwide in scope with one (1) Trade Marketing Assistant under my supervision, directly reporting to the Sales Director. In-charge of the translation of retail brand strategies into action oriented trade strategies. Promotional fund management and ensures efficient tracking and effective utilization of budgets to achieve desired profitability. Management of third party merchandising agencies.
 

Apr ’89 – May’97       KEY ACCOUNT MANAGER

KRAFT FOODS PHILS., INC.

In-charge of growing the industrial, burger & pizza  segments, reports to the Regional Sales Manager of GMA

EXTRA-CURRICULAR ACTIVITIES
2017- Present              PPC Social Action Coordinator of Sto. Nino de Cebu Parish Church

PERSONAL BACKGROUND
Born on December 13, 1964 in Manila and married, with three children.  Speaks and writes in English and Filipino fluently.   Knowledgeable in Microsoft Office applications – MS Word, Excel & Powerpoint.

Passionate, creative, responsible, flexible and people-oriented.

REFERENCES
Available upon request