Education

june 2002 to april 2004 College graduate/associate at Softnet Information Technology Center

Because i am a working student

Experience

March 2011 to jan 2013 guests relarion supervisor at movenpick hotel yemen

Im always making sure that all our guest are good and meeting all their expectations from our services.

2014 to 2015 Secretary at Delta Engineering Company Ltd. Yemen

Responsible for checking emails, taking minutes of the meeting and transcribe before transferring to the concern person,making sure all starionaries complete, answering a telephone calls making sure that i taking down notes the important things

March 2015 to june 2018 Team Leader at IBD /BPO company philippines

Its an outbound calls
Giving a customer service to all our customers making sure that they know everything before they activate their account to us because its a trading company were educating what is the language of the market,what is the tradable assets in order for them to make a profit and lastly teaching them how to read the graph especially the movements the ups and down

Jan 11 2019 up to present sales agent at Alorica BPO

Its an a seasonal account
Florists Transworld Deliveries in short word its a taking order in bound calls recieving a call from our customers we cater flowers chocolates and teddy bears they gonna order from us and they gonna send to their love one’s