Skills:

§  Ability to manage multiple tasks.

§  Ability to understand clients’ needs.

§  Can work well under pressure.

Work Experiences:         Total of 7 years and 5 months  work experiences  and  12 Years in Business.

§  Engaged in small business:    September 15, 2016 – July 13, 2017

Cooler’s Sari-Sari Store

Phase8 Parklane Subd. Blk21 Lot35

Gen. Trias Cavite

§  Engaged in Business   :          December 28, 2013 – August, 2016

Vanjairus Wholesale/ Retail Store

Brgy. Talisay Tiaong. Quezon

§  Sarnie Pte. Ltd             :          From August 8,2011 – February 28, 2013

136 Telok Ayer St.

Singapore 068601

(65) 6224 6091

Ø    Restaurant Manager( 1year 5 months)

·         Taking responsibility for the business performance of the restaurant.

·         Analyzing and planning sales level and profitability.

·         Planning and coordinating menus.

·         Coordinating the entire operation during scheduled shifts.

·         Responding to customer complaints.

·         Maintaining high standards of quality control, hygiene and health and safety.

·         Checking and monitoring stocks and ordering supplies.

·         Prepare cash register, providing enough coins in the safety box and make sure deposit bank in money from day to day sales.

·         Recruiting, training and motivating staff.

·         Helping in any area of the restaurant when circumstances dictate.

§  Engaged in small business : From July 2004 – July 2012

L.Y.F. Store

Sentro Street Brgy. Talisay

Tiaong, Quezon

(63) 09104178374

§  Powermaster  Inc.               : January 7,2004 – July 7, 2004

15/F OMM Citra Bldg.

San Miguel Ave. Ortigas Center

Pasig City

(6302) 637-5588-89

Ø  Billing & Payroll Officer  (6 months)

·         Responsible to code or record information, figures and data using source documents.

·         Responsible for preparation of payroll deduction, compute payroll adjustments benefits   accounts.

·         Responsible for audition of daily and hourly time sheets for         correct budget assignments and data.

Ø  Rockpoint Hotel &                :  November 21, 2002 – November 20, 2004

Conference Center                     109 Ma. Makiling Village

Pansol, Calamba City, Laguna

(049) 545- 1372/545-3235

(02)520-8824

Ø  Front Office clerk (2 years)

·         Responsible for the accurate check in and check out of guests.

·         Responsible for posting charges, settling folios for individuals, groups and due outs communicated through housekeeping.

·         Ensure the timely delivery of all messages, mail and packages left for guests and departments within the resort.

Ø  Waltermart Supermarket          :  June 15, 2002 – November 15, 2002

Aguinaldo Highway, Dasmarinas Cavite

(046)416- 1150

Ø  Customer Service Representative(5 months)

·         Handle customer inquiries, billing questions and problem solving such as complaints, calming angry customer etc., and providing detailed.

·         Assisted in the training of new cashier, merchandisers and bagger.

·         Performed market research surveys on customer needs and requirements.

Ø  Midland Plaza Hotel                 : March 9,2001 – June 01, 2002

M. Adriatico St., Ermita Manila

(02) 525- 9033 local 256

Ø  Front Desk Clerk/Cashier (1 year and 3 months)

·         Executed and processed all guest check-in by confirming reservations, assigning of rooms and room key.

·         Informed and supplied guests with direction and information regarding property and local areas of interest.

·         Executed and processed all check- outs including resolving any late and disputed charges.

·         Executed bookkeeping activities like balancing cash accounts.

·         Collect payments, calculate bills and make change for guests.

Ø  Telephone Opeartor(9 months) June 08,2000- March 08, 2001

·         Receive calls from clients, delegates or associates and forward their calls to the concerned officers and guests staying at the hotel in their absence, note down the messages and forward it to them later.

·         Make note of the accommodation booking over the telephone. Enter details of the visitors stay period; arrival and departure dates in the booking register.

·         Make arrangements for transportation and travel as per request of the hotel guest.

Ø  Uni- Pacific Travel & Tours      :   May  15, 1999 – May 31, 2000

2B2 Parkville Apts., Dao St.

San Antonio Village, Makati City

Ø  Tour Guide(1year)

·         Leading tour groups for two days, catering to all customer needs.

·         Giving talks about the culture, language and history of the Filipino outback.

·         Designing program itineraries depending on the needs of clients.