http://GLEN PALAPUZ FRANCISCO A. Bonifacio Sur, Llanera, Nueva Ecija Contact No. 09199510434 Email Address:[email protected] PERSONAL SUMMARY • Store Manager equipped with extensive experience in retail management and sales. • Employs excellent leadership skills and multi-tasking strengths. • Driven Store Manager skilled in providing creative solutions to customer complaints. • Trains retail associates on sales techniques and crisis management. • Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasked and team player. • Continuously implementing visual guidelines to make sure that visual standards are maintained at all times. WORK EXPERIENCE 1. Fawaz Al-Hokair Fashion Retail Brand: Promod Location: Haifaa Mall, Palestine st.Jeddah, Saudi Arabia From: October 1, 2012- October 1, 2016 Duties and Responsibilities: A. As Store Manager from June 12, 2014- Oct 1, 2016 • Delivered excellent customer service by greeting and assisting each customer. • Addressed customer inquiries and resolved complaints. • Stocked and restocked inventory when shipments were received. • Reorganized the sales floor to meet company demands. • Maintained daily record of all transactions. • Trained staff to deliver outstanding customer service. B. As Visual Merchandiser from May 1, 2013 to June 11, 2014 • Designed displays to make the store experience interactive and engaging • Displayed the appropriate signage for products and sales promotions. • Arranged items in favorable positions and areas of the store for optimal sales. • Established and maintained proper high traffic displays, resulting in increased sales. • Window installations and mannequin styling. • Coordinating store display in line with brand guidelines. C. As Sales Assistant from October 1, 2012 to April 2013 • Met incoming customers and provided immediate assistance. • Listened to customer needs and preferences to provide accurate advice. • Provided expert product and service information. • Provided professional and courteous service at all times. • Operated cash register with proficiency. • Issued receipts for purchases and gifts. 2. Olympic Village Enterprises Inc. Position: Sales Assistant Location: SM Mega mall, Mandaluyong City From: December 1.2011 to July 30, 2012 Duties and Responsibilities: • Approach and assist the customer. • Receiving deliveries and replenishing item. • Cleaning in work area and arranging the stands or display. • Selling more to the customer, offer related items and introduce new item. 3. SM Supermarket Position: Stock Clerk Location: SM Sta.Mesa, Manila City From: July 2009 to December 10, 2009 Duties and Responsibilities: • Greeting and assisting the customer. • Accept delivered packages and ensure proper amount is inside. • Replenishing item to the shelves. • Checking the item expiration. • Cleaning and organizing the display. 3. S.G.E Publishing Inc. Position: Sales Representative Location: Metro Manila From: June 10, 2007 to January 10, 2008 Duties and Responsibilities: • Asking for permission to the head of school to sell book to the student. • Greeting the student and introducing myself to the student. • Demonstrating to the student, what books that we are selling. • Distributing books to the student. EDUCATIONAL ATTAINMENT TERTIARY Bachelor of Science in Secondary Education Central Luzon State University 2005-2006 undergraduate VOCATIONAL Basic Computer (Operate a Word Processing/ Spreadsheet Application Leading to PC II) TESDA (Llanera, Nueva Ecija) 2009 SECONDARY A.Bonifacio National High School Llanera, Nueva Ecija 2005 SKILLS: Computer literate (Word and Excel) PERSONAL INFORMATION Age : 29yrs.old Sex : Male Date of Birth : December 11, 1987 Height : 5’8” Language Spoken : English, Tagalong and Arabic Status : Single Nationality : Filipino Note: character reference available upon your request. GLEN P. FRANCISCO
