CURRICULUM VITAE OF
GRACE M.MONES
International City Dubai UAE
Mobile No. 0588538031/0562863205
[email protected]

Desired Position: Customer Service Representative/Receptionist/CashierAdmin  Assistant/  Sales Representative
OBJECTIVES: To enhance and expand my knowledge in different areas of work that is related in the skills of sales, customer relation and clerical works. And attributes include good communication skills, team player, attention to details, ability to perform under pressure and strong commitment to company values.

EDUCATION
COLLEGE: Bachelor of Arts Major in Psychology
PHILIPPINE NORMAL UNIVERSITY
June 1996- March 2000
SECONDARY : Governor Andres Pascual College
June 1992-March 1996
PRIMARY: Bagumbayan Elementary School
June 1985- March 1992

WORK EXPERIENCE
May 26, 2015- Up to Present
(One Month Notice Period)
Senior Sales Assistant/ Senior Cashier
Arabian Desert General Trading LLC
GGCO Al Garhoud Center Dubai UAE
• Responsible in Merchandising of the items by means of product arranging if there is any special promotions
and also responsible in monitoring of near expiry items.
• Receive and ordering the products needed.
• Involve in monitoring the system if its balance in every end group transactions.
• Perform in Monthly stock taking procedures.
• Handle the weekly schedule of the staff as senior employee.
• Dealing with the customer complaints in the absence of manager.
• Rendering the excellent quality of customer service relation.
• Perform the Cashier function.

February 6, 2012- May 15, 2015
Sales Assistant cum Cashier
Emirates National Oil Company (ENOC)
• Responsible in give greetings to the customers and assist to find the products that they need.
• Responsible in product arranging and assures that all products are well display in their proper places with
the correct prices.
• Involve in stock take management and receiving of supplies.
• In charge in physical inventory during end month.
• Responsible for the receiving of payments in terms of cash and card conditions.
• Involve in encoding of daily deliveries to monitor the available stocks and for the preparation of the month
end inventory.
• Manage the store housekeeping and render high quality of customer service

SEPTEMBER 2011- JANUARY 2012
Accounting Clerk
SOLAR COMPANY Mandaluyong City Philippines
• Receive the monthly rental payment including the utility bills such as water and electric bill.
• Update the monthly payment to the balance sheet to recognize their balances and arrears for their monthly rent. Also to acknowledge those have a delinquent account.
• Accept cash and check payments and manage the deposit slip.
• Call and cooperate to the tenants in regards to their monthly bill.
• Responsible in issuance of demand letter that includes their payments and arrears.
• Update and post in the system the AP & AR data.

JULY 31, 2008- AUGUST 31, 2011 Pharmacy Assistant THE GENERICS PHARMACY Harrison Plaza Manila Phils.

Receive prescription to the customers and verify the required information such the patient name, age ,clinicians, name of medication, dosage and instructions.

• Involve in the preparations and dispensing of medicines and also responsible in assembling of orders for the customers.
• Check the stocks and movement of the product and responsible in removing of medicines in the shelves before the expiration dates.
• Receive the deliveries and arrange in the stocking shelves.
• Assist the pharmacist in the physical inventory of medicines and supplies.
• Responsible in cashiering work.
• Answer telephone calls regarding to the inquiries on the availability of the medicines.
• Render good customer relation.

AUGUST2007 – JUNE 2008
Pharmacy Assistant cum Cashier
THE GENERICS PHARMACY Otis Pandacan Manila
• Dispense medicines in the form of pre-packing and labeling of bottles.
• Handle transactions in assisting customer to check the prescription then give and double check by the license
pharmacist.
• Taking inventory every end of the month
• Arrange the stocking shelves
• Operate cash register
• Answer phone calls regarding to their concerns.

JUNE 2005- DECEMBER2006
Loan Consultant/ Call Center Agent
THE CHINA TRUST BANK Ortigas Pasig Phil.
• Plan sales strategies to find qualified clients to avail cash loan by the banks.
• Assist the qualified client in assessing their documents.
• Update the clients regarding to their loan applications.

JUNE 2002- MARCH 2003
Teacher
GENESIS DE RIZAL SCHOOL Binangonan Rizal Phils.
• Handle the high school students
• Make a lesson plans for everyday activities,
• Monitor the student performance and make a period report for their school performance.

SKILLS
•Knowledge and experienced in MS Office, Prologic, Oracle and
POS software.
• Able to operate computer, typewriter, fax, photocopier machine and Point of Sales Machine.
• Knowledge and well experience in Inventory management, purchasing and monitoring of stocks.
• Able to handle customer inquiries about the products and services of the company as well as handling
complaints from the customer.
• Skills in evaluating customer prescription in pharmacy operations and give them simple advice regarding in
proper using of medicines and possible adverse reactions.
• Can speak basic Arabic andC language.

Reference persons are available upon request