Gurwinder Singh

S/o S. Prem Singh,

#908, St no: 7, G.A.D. Nagar,

Smarala chowk, Ludhiana

Punjab 141001

9988887292

Mail ID: [email protected]

CAREER OBJECTIVE:

To be a successful leader in operations management where I can utilize my potential and capabilities to achieve the organizational objectives and seize the opportunities for professional development.

Working as a Warehouse Executive in Moringo Organics Pvt. Ltd in Ludhiana from April 2017
About Company:-

Moringo Organics is a US-based nutraceuticals development company incorporated in Delaware and headquartered in Florida. Moringo Organics caters to the need for high quality and specially formulated health products.

JOB RESPONSIBILITIES:

Managing day to day Warehouse Operations for inbound, outbound, stock availability, order fulfillment, stock taking & reconciliation. Preparing and completing warehouse orders for delivery or pickup according to schedule.
Co-ordinate with dealers and clients to understand their requirements on dispatch, tracking of orders, goods in transit, etc.
Have well versed with transportation related activities, ability to handle multiple types of products in different volumes.
Performing warehouse inventory controls and keeping quality standards high for audits.
Preparing daily/weekly/monthly MIS reports and updates it regularly to the management.
Have excellent knowledge of safety measures and create safe environment before starting the work.
Following quality service standards and comply with procedures, rules and regulations.
Understand the warehouse Standard Operating Procedures (SOPs) and perform the operations in alignment with SOPs while delivering the best results at the same time.
Maintain the process accuracy and Turnaround Time (TAT) as per the Service Level Agreement (SLA) and ensuring reduction in the number of quality issues.
Understand the Key Performance Indicators (KPIs) of the warehouse as provided by the management and continuously work on improving the performance of the Warehouse operations in accordance with KPIs.
Worked as a Process Assistant in Amazon Seller service in Ludhiana from April2015 to May 2017.
About Company:-

Amazon.com is an American e-commerce company with headquarters in Seattle, Washington. It is the largest Internet-based retailer in the United States.

JOB RESPONSIBILITIES:

1.      Help and support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.

2.      Coaching the associates to work safely at all times to ensure that my associates are set up for success so they walk into work and immediately jumps into production. To ensure that, they must have comprehensive product and systems knowledge

3.      Maintain the process accuracy and Turn around Time (TAT) as per the Service Level Agreement (SLA) and ensuring reduction in the number of quality issues.

4.      Understand the warehouse Standard Operating Procedures (SOPs) and perform the operations in alignment with SOPs while delivering the best results at the same time.

5.      As a process assistant working in vendor receive, inbound, product quality, label, measurement and customer returns both on the dock and in processing, fully understand the workflow and daily production goals.

6.      Ensuring successful area performance, through tracking, reporting and feedback of associate performance. Put the associate first so they can focus on the customer because customer experience is our number one priority at Amazon.

7.      Maintain all reports in Microsoft office throughout the day whether it is for rate or quality tracking/email to let the team know about changes or successes.

8.      Ensure all the work is done under Standard work as per SJI or as per plan set in morning or day before/ handle the team of twenty plus associates.

9.      Responsible for labor moves and balancing headcount, engaging associates throughout the shift, and removing any barriers that are prohibiting the associate from being successful.

10.  Understand the Key Performance Indicators (KPIs) of the warehouse as provided by the management and continuously work on improving the performance of the Warehouse operations in accordance with KPIs.

3. Worked as Executive Assistant in Parekh integrated Service Pvt. Ltd in Ludhiana from June14 to March15.

About Company:-

Parekh integrated service private Limited is a pioneer in the field of Warehousing, Distribution and Supply Chain Solutions.

JOB RESPONSIBILITIES:

1.      Enter/ receive materials in Base one system do physical counting and check for quality and quantity against invoices. Move the material to their respective places.

2.      Processing all order in base one system Sale order/Exchange order/Scheme/sample/ replacement/stock transfer.

3.      Arrange for any kind of reports that are required from time to time by departments and management.

4.      Keep all record in proper format/ regular reporting/feedback to head office team Mumbai.

5.      Maintain all records/ possess internal and external co-ordination with department and others.

6.      Maintain a Cordial relation with customers/sales team and other staff members.

7.      Maintain stock on daily basis, disposes of expired and waste material according to the current procedure.

8.      Ensure timely delivery of material send to customer.

9.      Taking care of payment follow up with customer/sales person and head office team.

10.  Responsible for all activities Stock movement, stocks arrangement, delivery, banking, account a/c reconciliation.

4. Worked as a Retail Store In charge in Ratnagiri Impex Pvt. Ltd at Pathankot from March12 to May14.

About Company:-

Company deals in Sales and after Sales Service of Agriculture, Forest and Garden care industrial equipments of Oleomac for different segments.

JOB RESPONSIBILITIES:

1.      Total responsibility of efficiently operating the AgriMart Care Center.

2.      Maintain a Cordial relation with Officers and customers.

3.      To give them all information about my product in proper way.

4.      Sale the product to different customer as per their requirement.

5.      Supervision the machines make estimate and sent for further process.

6.      Enter receive material/do physical counting and check it for physical damage.

7.      Build and bind the entire team with proper motivation and maintain a high morale.

8.      Proper display in Retail area and Demonstration of Equipment as and when necessary.

9.      Processing all order in SAP system/regular reporting/feedback to head office team.

10.  Maintain store stock on daily basis; keep all record in proper format.

11.  Responsible for all store activities Sale, stock arrange, service, banking, petty cash etc.

5. Worked as a Store In charge in Western refrigeration Pvt. Ltd at Ludhiana from Dec 09 to Feb12.

About Company:-

Company deals in Sales and after Sale, Spare and Service of deep freezers and Coke fridge.

JOB RESPONSIBILITIES:

Receive incoming material from H.O, do physical counting and check it for physical damage.
Sorts and places materials or items on racks, shelves, or in bins according to assigned inventory location.
Ensure timely Repair/Servicing and Delivery of Machine.
Contact vendors and responsible for returning damaged goods to vendors.
Enter/ receive materials in SAP system.
Arrange all spares of machines as and when necessary.
Ensure timely Repair/Servicing and Delivery of Machine.
Maintain store stock on daily basis; keep all record in proper format.
Loading/ unloading of finished goods, raw materials and capital items.
Responsible for all store activities Sale, stock arrange, service, banking, petty cash etc.
 

6. Worked as a Floor In charge in Crazy Pricing Online Service Pvt. Ltd in Jalandhar from Aug08 to Nov09.

About Company:-

Crazy Pricing is one of the largest IT store where you can by anything from a rewriteable pen drive to a home entertainment system.

JOB RESPONSIBILITIES:

1.      Promotes sales by demonstrating merchandise and products to customers.

2.      Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.

3.      Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.

4.      Reviewing staff job results and learning needs with retail store manager, Developing and implementing new product training.

5.      Organizing and executing promotions, sales events and innovative business processes.

6.       Managing the whole stores activities as well as I handled the one Shop in shop in Jalandhar.

7.      Trains store staff by reviewing and revising orientation to products and sales training materials.

8.      Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.

9.      Reviewing staff job results and learning needs with retail store manager.

10.  Prepares reports by collecting, analyzing, and summarizing information, which report further goes to Operational manager.

7.  Worked as a Sale Associate in The Mobile Store Services Pvt. Ltd in Ludhiana from Dec 07 to July 08.

About Company:-

The Mobile Store is a one stop mobile solution shop that provides multi brand handsets, accessories, connections, repair, Vas etc all under one roof.

JOB RESPONSIBILITIES:

1.      Welcome customers with a smile as they enter into premises.

2.      Proactively ask customer how they can be assisted.

3.      Provide customers with product information that they need.

4.      Escort customers to the correct aisles, explain product features and warranty agreements.

5.      Promotes sales by demonstrating merchandise and products to customers.

6.      Provide information on daily deals and promotions.

7.      Ensure that all products are well stocked and are easy to reach.

8.      Assist customers by taking down products that may not be easy to reach.

9.      Provide information regarding each product and any discount offers associated with it.

10.  Respond to customers’ requests and concerns in a resourceful manner.

11.  Manage product returns and exchanges, cross sell products.

12.  Discourage shoplifting activities by constantly keeping a vigilant eye.

Academic Qualification:

MBA in Retail and Operation form Lovely Professional University distance education 2017.

B.A from Punjab University (CHD)

10+2 (Commerce.) from P.S.E.B

10th from P.S.E.B

IELTS with overall 6 bands in Dec 17.

Technical Qualification:

Two year work experience in sap software in western refrigeration Pvt Ltd.

Extra Curricular Activities:

Participated in various school & College Cricket & Volleyball tournaments

Also participated in various speech contests at School Level.

Personal Qualities:

Confident, Sincere, Hard working.

Hobbies:

Playing cricket, do workout, cooking, watching action movies.

Personal Information:

Father Name                           :           Prem Singh

D.O.B                                        :            14th Feb 1983

Sex                                           :           Male

Nationality                              :           Indian

Marital Status                         :                         Unmarried

Language Known                     :           Hindi, Punjabi, English

All the information, I have supplied is true to the best of my knowledge.

Date:
Place:                                                                                                  (Gurwinder Singh)