Habibullah Bahar Pulok
Sonali-8, Eskaton Garden Road

Officers Quaters Compound

Ramna, Dhaka 1000

Bangladesh

Contact : +8801711935145 (M)

Email: [email protected]

Personal Profile

I am a self motivated hardworking individual with confidence and potentiality as well as the ability to organize workloads effectively in the workforce. I am also a quick learner, punctual, reliable and have a good sense of adaptation with a friendly and polite manner and seeking an opportunity in the field of Hospitality Management within an organization that offers career enhancement and progression.

Professional Experiences

May (2010….Now)

Administrative officer

Institute of Tourism and Hotel Management

Dhanmondi, Dhaka Bangladesh

·         Welcoming Clients/New Students, Counseling, Admit student to Institute, Supporting Academic and Admin

·         Processing Students Enrollment and cancellation

·         Career Planing,Counseling and Placement

·         Disscution with Students and Guardians and solving their problem

·         Communication with Students and Teachers,

·         Advising, Lesson Planing, Helping on All Course Related works

·         Managing office, Reporting to Chairmen

·         Managing students’ Examinations, Performances, Results

·          Attach students to Hotels, Motels After completing their Study

March 2009  to May 2010

Customer Service Supervisor

Martins Mccoll, London, UK

Face to face and over the telephone serving customer
Dealings with customer queries and problems
Taking online order and over the telephone
Supervising the customer service team
Handling Cash and banking
 

Sep 2007 to May2010

Waiting Staff, Savoy Hotel, London, UK

·        Serving guests in conference and Meeting rooms

·        Serving guests on the big event

·        Working as a waiting stuff in banqueting area

·        Working as a temporary waiting stuff

November 2007 to May 2010

Consultant

Manpower UK Ltd.

1st Floor, New Chapter House

14 New Street

London EC2M 4HE, United Kingdom

www.manpower.co.uk

Responsibilities:

·        working with multi-diversity of people in different environment with different employer,

·        Managing new people, training, introducing in the job responsibilities

·        Make a relationship with employee and employer.

·        Communicating with employer and appointing new people as their demand.

·        Managing working schedule for both employee and the employer.

Oct 2006 to Sep 2007

Waiting Staff : Tandoor Mahal Restaurant, 17 Bridge street, Morfeth Northumberland, UK

·        Serving Customers with their needs

·        Answering phone and taking customers order

·        Helping the senior staff & Serving customer on the Bar and tables

·        Other general duties in the restaurant

Jan 2005 to Aug 2006

Reception Assistant, Hotel Sundarban, Dhaka, Bangladesh

·        Welcoming and helping guest

·        Check guest in and check out

·        Carrying their luggage to the room

·        Showing their rooms as reservation

·        Dealings with guests  queries and complaints

·        Helping the reception team and other duties

SPECIALISATIONS & INTERESTS

I am looking forward to a career in Initial Setting up of a Business or an Organization in new and emerging markets, Academic, Admin, Retailing, Hospitality, Channel & Relationship Management, Core strength – Organizational abilities and strong team-building skills, Highest employee retainer during the tenure.
Language Skills

Fluent in Reading, Writing, Speaking and Listening in English, Bengali & Hindi Languages.
International English Language Testing System ( IELTS Score: 5.5)
Capabilities

Extensive experience in the use of computer-based.
Communications and Presentation skills.
Working knowledge of the office tools.
Capable to adapt in any type of environment and hard works. Capable to build up relation any status of people.
Flexible, dependable and able to work under tight deadlines and extended hours.
Strong Analytical and Leadership Skills.
Excellent Interpersonal and Communication Skills.
EDUCATION

ü  B.A. 4 Years Bachelor Degree in Philosophy, Jahangirnagar University, Savar, Dhaka, 2005.

ü  H.S.C (Higher Secondary Certificate) in Humanities, from Adamjee cantonment college, Dhaka, 1998.

ü  S.S.C (Secondary School Certificate) in Science, Dhaka Board, 1996

Research Experiences

Working paper on Social and Cultural Activities of indigenous people of Rangamati, 2001. [Submitted as an essential part of the B.A. hons. (Part- II).]
Computer Skill

Ms- Office:

·   MS- Word

·   MS- Excel

·   MS- Power Point

·   MS- Access

Internet Technologies:

·    Internet Browsing, E-mail communication and Security Policies.

·    FrontPage, Adobe.

Personal Information

Name                            :       Habibullah Bahar Pulok

Father’s Name            :        Md. Abdul Jalil biswas

Mother’s Name           :       Khurshidara Begum

Gender                         :        Male

Nationality                  :       Bangladeshi

Religion                       :        Islam

Marital Status             :       Married

Blood Group                :       B+

Mailing Address                   :       Sonali-8,Eskaton Garden Road

Romna, Dhaka 1000

Permanent Address   :        B/O Ajmal Al Bahar

Jobbar manjil (Dolvita), Thanapara

Ps: Pangsha, Dist: Rajbari

Bangladesh.

E-mail                          :        [email protected]

Phone                          :        Mobile: +8801711935145

+8801876002481(viber)

References

a)  Shajedul Alam

Senior Lecturer

University of Liberal Arts, Bangladesh

Dhanmondi, Dhaka

e-mail: [email protected]

Phone: 008801713030647

b)  Abu Hena Moustofa Kamal

Chairman, Institute of Tourism and Hotel Management

House 320, Road 8/A

Dhanmondi Residetial Area, Dhaka 1209

Phone: 008801819249495, 0088029127551

Email: [email protected],