I am Performance driven with combined expertise in Public Relation (PRO), student’s admission officer in Beaconhouse Schools and universities/ School Administration skills. I have the unique ability to manage multidisciplinary projects and handle complex assignments effectively with a proven ability to organize and prioritize work in high pressured environments. I am a strategy architect in the development of Customer Care and handling the Customer Complaints to streamline processes and capitalize on organizational growth opportunities. A creative thinker, problem solver and a decision maker who GET THINGS DONE
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Areas of Expertise:
· Public Relations.
· Customer Complaints Resolution
· Data Controller (thousands of student’s files, teachers’ files, supporting staff files, Office files)
· Accounts Receivables / Accounts Payable.
· Time table Management of lectures.
· Employee Relations (helping the Campus head in the procedure of new employee recruitment, CVs collections/sorting/categories and then interviews calls).
· Public Dealings Expertise.
· Recovery of fee defaulter students.
· Ability to minimizes the withdrawals of students.
· New employee process/ final settlements of leaving employees
· Conflict Resolution
· Online attendance management of students and employees.
· Quire’s about fee validity time.
· Handling Merit scholarship & Financial Aid scholarship program. Documentations of students foreign Study Tours, America (NASA) mission program.
Master of Commerce with specialization in Human Resource Management