Hard-working professional with almost 2 years of experience and a proven knowledge of customer service and guest retention. Aiming to leverage my skills to successfully fill the Receptionist role at your company.
• The Theodore Hotel
November 13, 2014 – March 1, 2015
• Radisson Blu Hotel Cebu
Serging Osmeña Blvd. corner
Juan Luna Ave. Cebu City, Cebu
November 17, 2016 – February 28, 2017
• ALICE FELICE RAMIREZ, The Metrocentre Hotel & Convention Center
09475935491 – Front Office Supervisor
• ADAM JIM LAMDAGAN, The Metrocentre Hotel & Convention Center
09382229028 – Assistant Front Office Supervisor
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages or scheduling appointments.
* Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Hear and resolve complaints from guests.
* Provide information about the establishment, such as locations of departments or offices, employees within the organization, or services provided.
* Registers and assigns rooms to guests.
* Filing, record keeping, performs cashiering and other office tasks.