HELLY JOHANN PEREZ ROSALEJOS

Address: 061 Orchid St, Brgy 184 Maricaban, Pasay City Philippines

Contact Number: 0936-720-8558

Email Address: [email protected]

Objectives: Diligent support specialist with experience in IT Service Desk, handled US based client seeking to further grow in IT industry.

Summary:  A graduate of BS-Information Technology. With valuable experience of call, chat, email and ticket handling; a call center agent from US based accounts that includes customer service, sales, billing and technical concerns.

PERSONAL DATA

Birth Date: August 27, 1995                                      Birth Place: Baylao, Mambajao, Camiguin

Sex: Female                                                                  Age: 23

Status: Single                                                               Citizenship: Filipino

Religion: Roman Catholic

HIGHEST EDUCATIONAL ATTAINMENT

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

CAMIGUIN POLYTECHNIC STATE COLLEGE

Balbagon, Mambajao, Camiguin

June 2012 – March 2016

VOCATIONAL COURSES

COMPUTER HARDWARE SERVICING NC II

FATIMA COLLEGE OF CAMIGUIN-TESDA

Sitio Lumad, Poblacion, Mambajao, Camiguin

April to August 2012

WORK EXPERIENCE

Sales Associate II

Sprint, Convergys Incorporated Philippines

November 2016-August 2017

Account Associate II

ATT Directv, VXI Global Holdings B.V. Philippines

October 03, 2017 – May 15, 2018

Assistant System Engineer

Delta Airlines, Tata Consultancy Services

June 06, 2018 – Present

CHARACTER REFERENCES

Mr. Santos Rosales                    Ms. Maya Realista, RGC

09232803472                        09173188130

Immediate Supervisor/Team Leader            CPSC – Guidance Counselour

Convergys Philippines -Cebu Arcenas

Ms. Alma Democer

09066733172

TESDA Front Office Focal