HERRIE N. CORALDE

Home Address : 836 Purok 7 Bagtang Maroroy Daraga Albay

Email Address : [email protected]

Mobile No. : +63-9453576525/ +63-9298786408

CAREER OBJECTIVE:
To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills and utilize my knowledge in industrial organizational psychology by means of creating a positive outlook on team environment.

SUMMARY OF QUALIFICATIONS/ SKILLS:

•  Proficient skills in verbal and written English communication
•  Team Management
•  Data Entry
•  Marketing and Advertising
• Documentation
• Customer Service
• Leadership
• Able to establish and maintain effective working relationship with a team
• Capability to utilize time and resources efficiently
• Computer Literate
• Can work under pressure
• Can deal with stressful situations

WORK EXPERIENCE:
United Sales Inc. (Upwork) April 2015 – December 2018

Email Marketing Sales Agent

• Contacts prospects and customers to promote and offer product (website) and services to relevant organizations.

Team Leader

• Provides assistance and guidance to team members.
• Delegating tasks to the members
• Communicates deadlines and sales goals to team members.
• Prepares daily reports.

BD BPO Solutions, Inc. July 2010 – March 2011

Call Center Agent

•  Make outbound calls.
•  Generating sales.

Provincial Tourism and Cultural Affairs Office August 2007 – Sept. 2007 Legazpi City Office Staff

• Encode and print necessary data
• File Keeping

EDUCATIONAL BACKGROUND:
College Bachelor of Science in Psychology Divine Word College of Legazpi Legazpi City

SCHOLASTIC ACHIEVEMENT/ACCOMPLISHMENT:
Dean’s Lister BS Psychology Divine Word College of Legazpi SY 2013- 2014 and 2014 – 2015

TRAININGS ATTENDED:
The Haven for Women and Girls Department of Social Welfare & Development Clinical Internship

•  Prepared an assessment on the present mental status of the assigned client guided with psychological theories needed for supporting purposes of the case being studied.
•  Took part in encouraging the client through interaction without jeopardizing their physical, mental, and emotional well-being.
•  Conducted a psychological test that shall fit on the client’s case.
•  Improved interpersonal skills most especially when dealing with the client.
•  Accomplished a complete psychological report at the end of the internship course.

Human Resource Management Office Aquinas University of Legazpi Industrial/Organizational Internship

•  Facilitated Employee Evaluation
•  Facilitated/Conducted Seminars
•  Office Works
•  Practiced and gained knowledge on the recruitment and selection process

Language Proficiency Training Program for Prospective Call Center Agents Global Trainers – Legazpi City March 10, 2008 – March 25, 2008

Call Center Agent Training RAB Outsource Solutions Inc. April 8, 2008 – April 12, 2008