HETHELYN VEGA CORROS
Brgy.Punta Batuanan Carles,Ilo-Ilo, Philippines
Contact Number: 09294810162 /09666897062
Email Address: [email protected]

OBJECTIVE
– To seek an opportunity to use my customer service and management skills to improve customer satisfaction.

WORK EXPIRIENCE

Boracay Ocean Club Beach Resort
Sitio Angol, Station 3, Brgy. Manocmanoc Boracay Malay, Aklan Philippines
Food attendant, bartender & cashier
September 2015 Up to Present

Pearl of the Pacific Beach Resort
Station 1, Brgy.Balabag Boracay Malay,Aklan Philippines
Food attendant
April 2014 up to Sept.2015

Duties and Responsibilities:
 Receive payments and present change to customers.
 Make reservations for customers.
 Receive food checks from waiters or customers.
 Appeal to impatient or irritated customers, especially during rush hours.
 Manage the register, including all credit card and cash operations.
 Welcoming and greeting guest who come to the restaurant.
 Setting tables.
 Serving the best menu to the customers.
 Check with the customers to ensure that they are enjoying their meals.
 Communicate with customers to resolve complaints or to ensure satisfaction.
 Preparing alcoholic or non-alcoholics drinks to the bar and customers.
 Advising guest on their choice of alcoholic drinks.
 Ensuring that the bar is always well stocked with a wide selection of wines and spirits.

EDUCATIONAL ATTAINMENT:
College
Hercor College
Main Campus, Lawaan Roxas,City
Course: bachelor of science in Hotel and Restaurant Management
SY 2010-2014

Secondary
Elizalde Academy
President Roxas,Capiz
SY 2006- 2010

Elementary
Yating Elementary School
Yating, Pilar, Capiz
SY 2000- 2006

KNOWLEDGE /SKILL
– Customer service oriented
– Have good and effective communication
– Have a good human relationship
– Multi-tasking
– Oriented in table set-up and Table Skirting

PERSONAL DETAILS:
Date of birth: November 10,1994
Place of birth: brgy. Bayuyan,Estancia, ilo-ilo
Age: 23
Height: 5’4”
Gender: Female
Civil Status: Single
Mother’s Name: Editha Corros
Occupation: house wife
Father’s Name: Federico Corros Jr.
Occupation: Fisher Man
Religion: Roman Catholic

CHARACTER REFERENCE
Ms. Aneluz Magalona
Accounting/HR
Boracay Ocean Club Beach Resort
Boracay Malay,Aklan,Philippines
Mobile no. 09178857792

Mr. Ceazar Ledesma
Dining Supervisor
Pearl of the Pacific Beach Resort
Boracay Malay, Aklan, Philippines
Mobile no. 09089421076

I hereby certify to the truth and correctness of all information to the best of my knowledge and ability.

_______________ __
HETHELYN VEGA CORROS