Hilda R. Ortega

Hilda R. Ortega Marketing Management and Sales

Philippines

• Over eighteen years of sales and marketing experience • Customer service oriented • Goal oriented and results driven • Flexibleproblem solving and decision making • Good communication and negotiation skills

HILDA RIÑO ORTEGA
#157 Block6, East Bank Road San Andres Cainta Rizal Philippines

Email: [email protected]
Contact Numbers: 0961-1004445 , 02-2806871

CAREER OBJECTIVE

To use the best of my knowledge in marketing and administrative field for achieving the company’s goals, and to join the organization that offers a constructive workplace in communicating and interacting with business engaged people.

STRENGTH

· With Bachelor’s Degree in Business Administration major in Marketing Management

· Over eighteen years of sales and marketing experience

· Customer service oriented

· Goal oriented and results driven

· Flexible, exceptional ability to work with other people and fostering team success

· Established leadership skills and ability to motivate others

· Interprets and analyze team sales data and maintain group sales productivity

· With high level of determination, positive attitude and hard-work

· Proficient in handling computer applications including Microsoft Office

· Fast- learner and demonstrated equally effective skills dedicated in administrative and sales team development

· Strategic planning skills, problem solving and decision making

· Good communication and negotiation skills, self-starter and initiative taker

· Ability to be resilient in change and openness for ambiguity

· Anticipates and resolves day to day issues in sales and customer concerns

· With basic knowledge in accounting and human resource administrative skills

· With driving skills License #N01-17-006730 (Restrictions 1,2)

NICKNAME : Dhangsky

ADDRESS : 157 B6, East Bank Rd San Andres CaintaRizal

CELLPHONE : 0961-1004445

EMAIL ADDRESS : [email protected]

MOTHER’S NAME : Amelia Bainto – Riño

BIRTH DATE : September 30, 1973

SEX : Female

CITIZEN : Filipino

CIVIL STATUS : Married

RELIGION : Iglesia Ni Cristo

HEIGHT : 5’5”

WEIGHT : 110 lbs.

TIN NO. : 186-640464-000

SSS NO. : 33-3206475-3

PAG-IBIG : 0029-368085-10

PHILHEALTH CARD : 02-050713324-0

SPORTS INCLINATION : Volleyball

DRIVERS LICENSE : N01-17-006730 (Restrictions 1,2)

In case of emergency : Amelia Rino(mother) Cel# 09082164975

CHARACTER REFERENCES

Michael Dela Cuesta

Sales Manager Consumer Sales

SKY CABLE Corporation

ELJ Building ABS CBN Compound, Mother Ignacia Avenue Quezon City

Ms. Amina San Gregorio

Sales Supervisor –Branch Operation Center (Mandaluyong Area)

SKY CABLE Corporation

ELJ Building ABS CBN Compound, Mother Ignacia Avenue Quezon City

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Hilda R. Ortega

Education

October 2014 Bachelors Science in Business Administration major in Marketing Managemennt at Arellano University- Philippines: Graduated
Oct 1992 Vocational Course- Computer and Business Management at International Electronics and Technical Institute, Philippines: Graduated

Experience

March 16, 2015 to June 30, 2019 Field Sales Supervisor at Skycable Corportation, Philippines

2015 March- 2019 June – Field Sales Supervisor/ Consumer Sales, Skycable Corporation
ELJ Building ABS CBN Compound, Mother Ignacia Avenue Quezon City Philippines

• Monitoring and managing day to day sales activities involving team of sales people.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Lead, motivate and build foundation of a sales team.
• Ensuring daily quality sales and manpower deployed to strategic areas
• Coverage planning and sales tasks/resource allocation for daily sales activities
• Assist in the development of annual sales planning specifically providing inputs on forecast for products and territory based on – historical data, market trends, competitive sales activities, promotional strategy and sales efforts.
• Sales Performance Monitoring and Reporting
• Manpower development training and recruitment
• Communicating internally important feedbacks from customers to the management
• Maintain team’s customers service orientation
• Negotiating facility construction to LGUs and VIP customers
• Business Review Presentation/Management reporting every month
• Strategic planning and sales projection thru marketing initiatives

2010-2014 Account Executive and Sales Agent at Armada Resources and Marketing Solutions Inc, Philippines

2010 – 2014 – Account Executive/Sales Agent North Group for MDU Sales-Skycable, under Armada Marketing Solutions Inc. /Agency, Philippines

• Executing day to day sales activities in residential condominiums.
• Consistently delivers monthly target
• Weekly sales reporting
• Report customer feedbacks and marketing activities.
• Handles customer issues and concerns of the building administration of condos regarding whole facility services, takes necessary actions to concerns and maintain a good relationship to both client and the company.
• Post sales activity, customer service-related assistance to minor technical services such as troubleshooting, assist disconnection / reconnection cable and internet services, and new application for subscriber and get referrals.
• Detects illegal connections & convert to legal subscribers.
• Customer follow ups and telemarketing get referrals from customers

2007 – 2010 Sales Team Leader at Armada Resources and Marketing Solutions Inc, Philippines

2007 – 2010 Team Leader, North Group for MDU Sales-Skycable, under Armada Marketing Solutions Inc. /Agency

• Assist sales representatives in planning a long term and daily territory plans that will optimize operations and resources
• Recruit, train and mentor new/old sales representatives
• Identify agent’s coaching needs and employ necessary actions to achieve desired team results.
• Ensuring all Agents will achieve their required level of product knowledge necessary to promote more sales.
• Interpret and analyze team sales data to forecast and enhance group sales productivity.
• Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
• Complete all required reports regarding sales, marketing feedbacks and team management activities.

1997 – 1999 Account Executive / Sales Agent at Skycable Central CATV, Philippines

• Door to door activities in promoting cable TV.
• Deliver target quality subscribers
• Maintain customer service assistance with regards to their concerns or even minor technical services related such as disconnection / reconnection cable service and getting referrals.
• Delivered a consistent monthly quota and weekly sales reporting.

1999 - 2004 Tele-Customer Service/ Sales Agent at SKYFRESH WATER CORPORATION, Philippines

• Telemarketing inbound and outbound calls, prospect clients and responsible for marketing water purification equipments (household or commercial water refilling station)
• Maintain good customer service assistance to post sales
• Perform post sales calls services – reminders of their quarterly check-up & maintenance of the product/s they bought from the company.
• Prepares job order form for the client installation, services & back job services.
• Prepares monthly sales reports & daily technical service reports.
• Assist HR, accounting and inventory department