IMRAN KHALID
Contact: +92-321-4932982
Email: [email protected]

CAREEROBJECTIVE:

To excel in the dynamic and intensely competitive field of Information and Technology by utilizing

my technical, management &interpersonal skills to achieve growth with prosperity.

CAREER PROFILE:

More than 7 years of extensive hands-on experience in network Administration, management, troubleshooting, repair and customer care. Experience with large-scale projects supporting mission critical applications in fast paced environments. Extensive experience in designing, installation, configuring and maintains complex routed LAN and WAN networks SECURITY, TCP/IP Vs 4,WIFI ,DNS,ROUTING, RIPVs2, EIGRP,OSPF, ACL’S,SWITCHING, VLAN MANAGEMENT,VTP,AAA SERVER, RSTP, VPN’S & IPsec.CPE installation and configuration, DSLAM installation, IP, VLAN Equipment Configuration in Multimedia and Broad band wing, Multi Media & Broad Band Matters Relating MDF Patching / External Constructions. Excellent communication skills with the ability to interface at all levels. Extensive experience with a variety of networking products and technologies.

SKILLS:

·                     IT SUPPORT ENGINEER

·                     IT ADMINISTRATOR

·                     NETWORK ADMINISTRATOR

·                     NETWORK ENGINEER

·                     BROADBAND TECHNICAL ASSISTANT

PROFESSIONAL WORK EXPERIENCE:

Organization:             Pakistan Telecommunication Company Limited (PTCL)

Tenure:                         April 2009 – Till Present

Designations:             DSL EXECUTIVE

Responsibilities:

·         Installing CPE on Client end and make connections between client and company Gateway.

·         HIGH level LAN/WAN implementation and troubleshooting skills Knowledge of networking hardware and protocols.

·         Provides guidance in installation of and management of LANs.

·         Deep knowledge of principles and methods for curriculum and training design, teaching and instruction.

·         HIGH-level experience with most router/switch platforms Experience with current network security procedures.

·         GSM, TDMA , FDMA , CDMA2000 , Bluetooth, GPS, Wireless, WLAN, Wi-MAX.

·         Computer Networks , ADSL , ADSL2+ , MM & BB

·         Dealing in corporate sector to the installation of VPN circuits and its maintenance.

·         Troubleshoot the errors from clients in different aspects like connection problem modem synchronize problem line attenuation problems.

·         Make all activity reports regarding new connections as well as complains.

·         Make all activity reports regarding new connections as well as complains.

·         Assist in testing and evaluation of new network technologies and products.

·         Developed and implemented improved backup procedures and organization wide network printing services.

·         Provide technical and detailed design for implementation of new networks.

·         Provides technical and administrative direction for tasks, including review of work products for correctness.

·         Answering and/or appropriately routing network or system support questions

·         Assists in evaluating new hardware and software; advises users on hardware and software alternatives; recommends standards for selection of software.

·         Remarkable knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

·         Extensive experience with various networking systems.

·         Looking after on CRM and MAXIMO for provisioning to archiving the company targets.

·         CRM Master Trainer and couch, helping all the GTR users to switch from CMS (Complaint Management System) to CRM (Customer Relationship Management) successfully

·         Having good command on CRM procedures and operation of Double Play, Triple Play and Quad Play orders and help other units to understand step by step.

­­­­­­­­­­       Achievements:

·         Two Appreciation Certificates on excellent performance and contribution into regional achievement on 10th December 2010.

·         Appreciation shield on excellent performance and contribution into regional achievement in the month of MAY 2014.

·         Appreciation Certificates on excellent performance and contribution into regional achievement in the month of JUNE 2014.

·         Appreciation Certificates on excellent performance and contribution into regional achievement in the month of JUNE 2015

·         Appreciation Certificates on excellent performance and contribution into regional achievement in the month of DECEMBER 2015.

ACADEMIC EDUCATION:

DEGREE
EXAMINING BODY:
YEAR
Bs-Telecommunication (Hon’s)
National College Of Business Administration & Economics, Lahore
2009
 

CERTIFICATION/ ADDITIONAL SKILLS:

·         CCNA Certified (CSCO12706723)(419594170464BTYG).

·         CCNP (ROUTING, SWITCHING,T-SHOOT)(Training).

·         CCNA SECURITY. (Training).

·         MICROSOFT R 2012(Training).

Experience:

§  Working with PTCL as a DSL Executive in Broadband sector from 01-09-2013 till up to date.

§  Worked with PTCL as a DSL Executive in Corporate sector from 20-03-2013 to 31-08-2013.

§  Worked with PTCL as a Broadband Technical Assistant in Multi-Media & Broadband

department from 13-04-2009 to 19-03-2013.

§  Worked with PTCL in Multi-Media & Broadband as trainee 2-01-2008 to 12-04-2009

TRAININGS & WORKSHOPS:

·         Complete two days training regarding IPTV (Smart TV) from PTCL Academy ISLAMABAD Head

Quarter.

Operating Systems:

·         Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, Windows 2000/XP Pro., NT Terminal Server, DOS.

Network Management:

·      DSLAM, ADSL2+, DSL, PPPOE, VPN, TCP/IP, Network Troubleshooting, Server Configuration.

·      LAN/WAN security, Firewalls, Encryption, Security, policy design, implementation, Network/host

security auditing.