OBJECTIVE
To expand my horizons and and be fearless to face new challenges that will help me become a better hotelier and gain more knowledge that I can utilize and share.

EXPERIENCE
Pico Sands Hotel
Front Office Supervisor – MICE Specialist | May 2014 – present

 I oversee the front office daily operations.
 I am also the main person handling and supervising check in, check out and billing of corporate groups and social events in Pico Sands Hotel.
 Works very closely with Events, Reservations, Sales and Banquets.
 Handling VIPs, guests complaints are also part of my tasks.
 I serve as the rooms controller of the hotel as well.
 I do training, coaching and counselling staff.

EDUCATION
Graduated from Immaculate Concepcion College with a degree in Hotel and Restaurant Management as a Dean’s Lister and with Academic Distinction.

AWARDS AND ACKNOWLEDGEMENTS
 A We Go Beyond Awardee for the 2nd quarter of 2018.
 Consistently getting positive feedback from guests through comment cards and even being commended through the online reviews.
 Well versed, team players and welcomes change.