JACQUELINE C. REGENCIA
Home Address: Sitio Tanauan Brgy.
San Pedro Mulanay Quezon
Mobile Phone No.: 0946-747-5811
Email: [email protected]

OBJECTIVES:
Seeking a company where I can use my experience and education to help the company meet and surpass its goals. Flexible-willing to try new things & interested in improving efficiency on assigned tasks and hardworking-attending to work with energy and commitment.
PERSONAL INFORMATION:
DATE OF BIRTH: March 7, 1997
PLACE OF BIRTH: Brgy, San Pedro Mulanay, Quezon
AGE: 22
GENDER: Female
STATUS: Single
CITIZENSHIP: Filipino
LANGUAGE SPOKEN: Tagalog and English

EDUCATIONAL BACKGROUND:
TERTIARY:
Diploma in Information Communication Technology (DICT)
Polytechnic University of the Philippines (PUP)
Mulanay Quezon Branch
April 18, 2017

SECONDARY:
Pakiing National High School (PNHS)
Mulanay, Quezon
March 28, 2013

WORK EXPERIENCE, TRAININGS AND SEMINARS ATTENDED:
Receptionist/ Secretary
YOUNG CODERS LEARNING CENTER
August 2017 – Present
Duties and Responsibilities:
 Serves visitors by greeting, welcoming, and directing them appropriately.
 Notifies company personnel of visitor arrival.
 Maintains security and telecommunications system.
 Informs visitors by answering or referring inquiries.
 Directs visitors by maintaining employee and department directories.
 Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
 Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
 Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
 Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
 Contributes to team effort by accomplishing related results as needed.
 Making and doing bank deposits.
 Paying SSS/ Pagibig/Philhealth contribution
 Adding employees through SSS/ Pagibig/Philhealth offices.
 Paying bills.
 Maintaining students records.
 Response to email regarding clients questions to our tutoring services.
 Generate online payment of SSS/ Pagibig/Philhealth.
 Inform clients with new services and promo.
 Manage clients contact records with contact, billing statements, appointments and services.
 Welcome clients, answers questions and scheduel appointments availability.
 Coordinates and response email.

ON-THE JOB TRAININGS
200 Hours, On the Job Training I
PUP Mulanay Registrar
April – May 2015
Duties and Responsibilities:
1. Encode of student grade on their Transcript of Records (TOR)
2. Sort out of student class cards
3. Encode of Certificate of Graduation
4. Filing and sorting

Seminar for Thesis and Capstone Writing
SLSU Gymnasium Lucban Quezon
December 03, 2015

Seminar for Capstone And Research Writing
PUP Mulanay (NSTP Bayanihan Activity Center)
Seminar for Web Development & Content Management System
PUP Mulanay (NSTP Bayanihan Activity Center)
February 28, 2016

250 Hours, On the Job Training II
GTSi Corporation Mulanay Extension
April 18 – June 03, 2016
Duties and Responsibilities:
1. Answering phone calls
2. Send reports through email
3. Received communication through email
4. Downloading and printing of different reports
5. Making daily reports for daily report, daily booth and daily payment for intenet and telephone services
6. Troubleshoot technical problems.
Excellence in the Workplace Seminar
PUP Mulanay (NSTP Bayanihan Activity Center)
February 26, 2017
500 Hours, Internship
Saint Peter the Apostle Parish Office Mulanay Quezon
November 21 – March 17, 2016
Duties and Responsibilities:
1. Answering phone calls
2. Making baptismal certificate, confirmation and marriage certificate
3. Filing and Sorting
4. Encoding of baptismal, confirmation and marriage information
5. Making payroll system of the Parish Office employees.

SPECIAL SKILLS:
MS Office Skills
Web Designing (basic)
Communication-above average written & verbal presentation skills
Filing and sorting.
Professionalism
Listening
Customer Focus
Informing Others
Organization
Trustworthy
Flexibility
Time-management skills
Customer service attitude
Multi-tasking

CHARACTER REFERENCE:
Prof. Abel L. Pelandiana
PASOA ITech Adviser
PUP Mulanay
09124188138

Kgwd. Ariel M. De Guzman
Brgy. Kagawad
Mabini Mulanay, Quezon
09484701332

Alezon Maxine G. Valerio
Teacher
Young Coders Learning Center
0935-760-8238

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

JACQUELINE C. REGENCIA
Applicant