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Jacqueline Johnson Collection Agent, Accounts Receivable, Accounts Payables , Inventory

Jamaica
Customer ServiceTypewriting

OBJECTIVE:

To utilize my 10+ year’s professional experience in addressing multiple accounting projects simultaneously with complete professionalism and accuracy, comprehensive customer service, knowledge of accounting software and account management to gain full time employment in an organization that requires strong interpersonal skills to promote a positive work climate and one that fosters growth and career development thus enabling me to achieving my career goal of becoming an Entrepreneur.

QUALIFICATION &SKILLS:

Certificate in Book keeping (PENDING), English A (PENDING), NVQJ certificates in General Administration, Computer Skills and Peach Tree Accounting, Receptionist Certificate, (4) Caribbean Council Examination (CXC) subjects ; Office Procedure, History, Type writing and Information Technology, (4) Secondary School Certificates (SSC); Language and Communication , Office Procedure , Short hand and Type writing
Computer Programs: Proficient in Accpac, Quickbooks, Peach Tree, SMS, MS Office software applications especially Excel and Office Suite
Other Skills: Book keeping, administrative & secretarial skills , detail oriented, meticulous , familiar with accounting industry best practices, exceptional organizational, communication and time management skills, swift learner, analytical mindset, critical thinker, team player , ability to swiftly adjust and adapt and skilled in maintaining complete client confidentiality with respect to tax and business expense information.

EDUCATION:

2019 – 2020 Distinction College
26 Hagley Park Road Kingston 10
– Book Keeping & English A (Pending)

2003 – 2004 Stony Hill HEART Academy
Stony Hill Road, Kingston Jamaica
National Vocational Qualification of Jamaica (NVQJ) Certificate
– General Administration (Level 1)
– Computer Skills (Level 1)
– Peach tree Accounting (level 1)

2003-2003 Ardent Rental and Employment Services (three weeks training)
Hagley Park Plaza
– Receptionist Certificate

1996- 2001 Norman Manley High School
89 Maxfield Avenue , Kingston 13
Caribbean Examination Council (CXC) Subjects
– Office Procedure
– Information Technology
– History
– Typewriting

Secondary School Certificate (SSC)
– Language and Communication
– Office Procedure
– Type writing
– Short hand

WORK HISTORY

2014- 2018 KingAlarm Systems
Collection Agent ( Account Receivables)
1 Caledonia Avenue , Kingston 5
Jamaica. (Contacting persons: Mr. Oniel Segree and Ms. Shelly-Ann Edwards)
Duties included but were not limited to;
-Telephone Operating
– Meeting weekly, bi-monthly and setting and achieving monthly targets
-Maintaining less than 100 clients on bad list
-Meeting clients expectations in terms of honoring their request for further
Services etc.
-Investigating and making the necessary amendments to account as required.
-Working on own initiative
-Making appointments for face to face visits with clients and Managers alike to resolve issues.
– Carrying out collection duty each month

2010 – 2013 Guardsman Limited
Inventory Control Officer and Accounts Receivables Clerk
2-6 Emma Ville Crescent, Kingston CSO
Jamaica. (Contact person: Mrs. Camille Blackwood)
Duties included but were not limited to:
Inventory
– Telephone Operating
– Attending to internal clients (Guards)
– Inventory Control of stock items both in Jamaica and outside of Jamaica
– Apart of the decision making board where the design and quality of uniforms
where concern and search for cost effective suppliers.

-. In charge of stock taking exercises
– Responsible for receiving goods both local and overseas
– Preparing proper documentation/reports of stock receive and damage stocks alike
– Preparing proper documentation for salary deduction of items sold/same for
Refunds etc.
Accounts Receivables Clerk
– Vetting time sheet with regards to the hours each guard work at each location
– Ensuring that all information are correctly inputted in system
– Filing all time sheets after completion
– Generate invoices for each client
– Package and label correct invoices for dispatch
– Preparing credit notes and amendments to invoices
– Follow up with client as it relates to payments.

2006-2008 Held Limited (March Drug Store)
Administrator Assistant.
4 West Queen Street Downtown Kingston CSO.
Duties included but were not limited to;
– Telephone Operating
– Assist the Administrator Assistant with preparation of documentation both internal and external.
– Assist with the preparation of statutory deductions.
– Assist with floor supervision of sales.
– Assist with stock taking and Receival of items etc.

2004 – 2006 Liguanea Drug and Garden Center
Store Clerk
134 Old Hope Road , Kingston 6,
Jamaica (Contact person: Mrs. Donna Moo)
Duties included but were not limited to;
– Telephone Operating
– Tiding/ rearranging of store
– Assisting customers locating items they need
– Packing of shelves
– Receival of stock
– Pricing of items
– Assist with the floral arrangements etc.

Reference : Available upon request