I am a highly organized and detail-oriented person with over 20 years collective experience in various office management, administrative, human resources, accounting, and construction related capacities. I am extremely resilient, versatile and adept at problem solving. I am dedicated and focused and able to prioritize and complete multiple tasks and follow through to achieve assigned tasks and project goals while consistently exceeding expectations.I am a self-motivated professional with excellent research and writing skills who is able to develop positive relationships with clients and colleagues at all organizational levels. I am comfortable working in both an independent and team work environment.I have diverse background that includes training, curriculum development, and training program management. Ability to quickly become a contributing member of your organization.
•Granted Secert Security Clearance active until 2021
•Professional in Human Resources (PHR)
•A/P, A/R, Payroll
•Maintain Confidential Employee Files
•New Employee Orientation
•Excellent phone skills
•Ability to produce high quality work with attention to detail
•Acute awareness & ability to manage to deadlines
•Highly organized and process oriented
•Highly proficient with desktop applications such as Adobe Acrobat Professional, MS Office, and •Internet Explorer including an ability to learn new IT systems
•Ability to work on multiple tasks as the same time
•Professional, customer focused approach to completing assignments and representing company
•Calm and positive manner
•Excellent written and verbal communication skills required
•Excellent customer service skills required
•Flexible and adaptable, with the ability to adjust to different situations and process changes
•Microsoft Dynamics CRM
Site Project Coordinator
December 2015 – May 2016 Assist project managers with schedule management; update schedules to reflect current information, monitor critical path activities, and track outstanding items for each project
Maintain project documentation associated with contract administration, schedule, permitting and installer payments
Provide excellent customer support – act as the single point of contact during the installation life-cycle (from contract signature to system interconnection)
Support process improvement and efficiency gains of Project Coordinator processes and functions.
Design Project Coordinator
February 2015 – November 2015
Maintains and distributes all documents necessary to define product configuration and control manufacturing processes that insure conformance to customer requirements; develops and maintains a comprehensive filing system and computer database for all documents to be retained in the document control center; manages the operation of the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as well as meeting minutes for all Task Leads
Collect and maintain files of the latest revision level documentation necessary to define product configuration and control manufacturing processes.
Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution.
Maintain a computer database of all filed documentation that ensures fast retrieval of documents.
Perform clerical typing duties to generate documents as necessary.
Project Coordinator Moapa Solar Plant
June 2014 – December 2014
Project Administrators assist with project management duties. They oversee and performing administrative functions concerned with a project. This may include calling contractors, making appointments, ordering supplies, doing site visits and preparing reports.
• Placing calls
• Managing budgets and expenditure
• Coordinating meetings
• Taking minutes
• Organizing venues
• Planning projects
• Updating the project calendar
• Creating PowerPoint presentations
• Performing administrative duties
• Tracking projects
• Recommending changes
• Following instructions
• Keeping update on compliance regulations
• Resolving issues related to the project
• Assessing staff performance
• Hiring contractors and service providers
September 2011 – June 2014
Site Administrative Assistant on the Ivanpah Solar Generator Plant in Nipton California. O&M Manuals, Start-Up System Books and Manuals, Discrepancies, Man Hours, any office duties that needs to be done
•Document Management: O&M, RFI’s
•Prepare, verify and send to the customer all relevant documentation in accordance with specific utility requirements.
•Coordinate with the customer to retrieve all documents.
•Review documents for accuracy and completeness.
•Scan, upload and file documents.
•Manage daily functions using customized databases including inputting appropriate notes for all tasks, and progressing project status.
•Communication (Phone and Email):
•Manage and prioritize a high volume of internal and external inquires via email and phone.
•Coordinate with Customers to ensure documentation is obtained and submitted promptly to the Incentive and Interconnection Departments.
•Identify common issues and develop suitable solutions to handle inquiries in a timely manner.
•Exceed customer expectations and work to provide the best customer experience that each one of our customers has ever had.
•Seek out the correct resources in order to help assist with customer questions and concerns.
•Develop and maintain a strong professional relationship with the Operations teams.
April 2011 – August 2011
• Coordinate and manage vendor/service provider activities
• Responsible for arranging for after hours heating, ventilating, and air conditioning as needed
• Acquire, distribute, and dispose furniture as needed with approval from GSS Region Manager
• Order supplies from corporate vendors for departments/staff as needed
• Coordinate offices assignments and moves
•Manage off-site storage
•Review facilities projects with GSS Region Manager for approval
•Coordinate with GSS Region Manager on all facilities related matters
•Coordinate with HR to on-board and off-board employees
•Maintain local evacuation plans for emergencies
•Manage equipment maintenance and supplies
•Security/Emergency Coordinator, supporting office business continuity plan if needed
•Ensure adherence to corporate security standards and policies
•Prepare and plan for budget as needed
•Act as member of Office Safety Committee
•Ensure the availability/maintenance of AEDs, fire extinguishers, and first aid supplies
•Coordinate Health and Safety training and testing
•Submit Near Miss Reports for Facility
•Handles incoming and outgoing mail, supply ordering and distribution, and facility maintenance as it pertains to office space and phones.
•Maintain visitor sign-in book and emergency evacuation plan
•E911 Desk Respondent
•Process OCR’s for vendor invoices, and submits for payment
•Maintain Safety and Employment/Labor Relations bulletin boards
•Assign/Monitor AWS (hotelling) space and report usage monthly
•Attend scheduled facility team meetings
•Ensures adherence to all corporate, contractual, ethics and safety standards, policies and procedures
•Sustainability Reporting to include Workplace Risk Assessment, Office Space Estimate (OSE), Occupancy Report, Recycling Report, and MSDS (Material Safety Data Sheets) for products used onsite
•Other responsibilities unique to the location
Administration Support Specialist
Abacus Technology Corporation
October 2010 – February 2011
Performs administration and office support activities for senior level managers and program managers. Knowledge of extensive rules. Procedures or operations applied to secretarial and clerical assignments to perform the procedural and administrative work of the office, such as preparing and editing documents maintaining files/records, making and preparing travel arrangements. Locating, assembling and composing information for various reports, inquiries, and non technical correspondence. Knowledge of office functions and commitments of supervisor and staff to prepare and review correspondence to screen telephone calls and visitors, to maintain supervisor’s calendar, and to perform other substantive or administrative work of the organization. Knowledge of correct grammar. Spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports. Knowledge of various office automation software programs. Tools and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases and graphs.
Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills.
Prepares letters, reports, records, and other documents from rough draft and corrected copies.
Assist in planning, research, development, implementation of programs and special projects.
Advise others concerning records, reports, policies, and procedures.
Maintain multiple calendars, schedule meetings, coordinates presentations materials and briefers, collects, writes, and publishes meetings minutes, tracks resultant taskers.
Skill in transcribe dictation: a qualified stenographer is required.
Skill in typing: 65 WPM
Ability to communicate effectively, both orally and in writing.
November 2009 – June 2010
·Departmental liaison to payroll, human resources and other University offices.
·Ensured the department or designated area is in compliance with all institutional rules and regulations pertinent to human resources functions.
·Processed appropriate personnel forms and electronic documents.
·Coordinated all human resources activities for recruitment and hiring of new personnel including processing appropriate selection documentation.
·Prepared University payroll for the department to include transferring, balancing and posting semi-monthly payroll.
·Set up and maintained employee personnel files.
·Audited the daily collection, processing and reporting of automated and manual timecard transactions.
·Coordinated resolution of disciplinary actions.
·Composed and checked accuracy of all correspondence.
·Data entered all report of injuries.
·Assisted employees with questions pertaining to benefits available in coordination with the Benefits Personnel in Human Resources.
·Liaison with the Veterans Administration and University Hospital.
October 2008 – November 2009
·Administrative support staff, including delegating tasks and prioritizing workload.
·Managed financial transactions, including posting and reconciliation of accounts, managed budget allocations and related accounting procedures.
·Prepared cost analysis, tracked financial trends, and prepared reports to monitor the financial state of the department.
·Monitored the preparation of grants, including all accompanying forms and documentation. Maintained financial ledgers for local, state, and grant accounts, and developed monitored, administered and coordinated departmental budget.
·Reviewed and approved departmental requisitions and service request forms.
·Prepared Personnel Action Forms and Budget Action Sheets on all faculty and staff.
·In processed military Anesthesiologist.
·Composed complex correspondence, memorandum, fliers, slides, and course materials.
·Reviewed and verified for accuracy the monthly departmental payroll prior to payday.
·Maintained travel budget including making all travel arrangements for staff and preparing travel reimbursements vouchers.
·Oversaw telephone inventory and phone records. Ordered new phones, pagers, long distance calling cards, credit cards and telephone changes.
·Prepared all forms for new hires, including key requests and entry authorizations.
·Managed routine aspects of faculty recruitment including coordinating relocation of new faculty members. Prepared time and leave reports on faculty which may be in off-site locations.
·Processed documentation and paperwork for classified employee positions by posting, screening applications and hiring candidates.Coordinates appointments of foreign visitors and employees.
Provided a professional level of administrative support in all business activities, responsibilities included daily office management, fiscal management, budget preparation, correspondence, personnel matter
Title Clerk/ Payroll Clerk/ Human Resources Clerk Jon Murdock Auto Mall
February 2007 – September 2008
·Processed all new and used vehicles for registration in the state in which they will be titled.
·Prepared tax and title documents.
·Submitted all legal transfer work to the Department of Motor Vehicles.
·Verified that funds have been collected and the correct lien holder paid off before processing title applications.
·Checked for accuracy in the application and ensured that all information is complete.
·Prepared payoff checks for new vehicles and trade-ins.
·Billed out all dealer trades and prepared Certificates of Origin.
· Maintained a system to verify out-of-state titles.
·Compiled and maintained a complete list of all outstanding title work.
·Reported to management on the status of any missing or problem titles and provided a current list of outstanding titles to the comptroller at the end of month.
·Signed over titles for wholesalers who have paid in full. Prepared monthly reports to management of any funds not collected from wholesalers due to missing or incomplete title work.
·Prepared stock cards for new and used vehicles.
·Posted vehicle sales and purchases.
·Processed/registered all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed.
·Processed yearly renewal of dealer tags in conjunction with comptroller.
·Stayed abreast of title regulations.
·Attended seminars held by local licensing bureaus and any available training on title regulations.
·Cross-trained others to handle title clerk daily responsibilities.
·Conducted periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issued a written memo to managers and all sales personnel whenever regulations change.
·Directed title runner in daily routines.
NAF Human Resource Assistant
United States Department of Defense
August 2004 – February 2007
Performed personnel transactions, record keeping, In-processed/Out-processed of employee paperwork.Input data into an automatic personnel database and record keeping system. Provided human resources support for the Fort Jackson Non-Appropriated Funds Personnel Office. A responsible for coordinating and administering human · Performed personnel transactions, record keeping, In-processed and Out-processed of employee paperwork containing employment packets.
·Input data into an automatic personnel database and record keeping system.
·Provided orientation, explained matters related to employment, employment opportunities and associated NAF Employee Benefit Programs.
·Processed background checks for the National Agency Check (NAC) physicals and follow-ups to ensure completion for employee personnel records and files.
·Processed a wide variety of routine and personnel actions requiring knowledge of NAF civilian personnel rules and regulations.
·Communicated orally and dealt effectively with people of diverse backgrounds.
·Typed and performed office automation functions.
·Human Resources (HR) experience which demonstrates an acquired knowledge of the theories, principals, practices and techniques of functional HR areas resources support for selected Morale, Welfare and Recreation (MWR) areas.
Administrative Assistant/ Payroll Clerk Shaw Group
September 1998 – August 2004
Executes a variety of office administrative and/or secretarial support activities for supervisor such as composing replies to correspondence on own initiative, interpreting and explaining established policies and procedures in response to inquiries from a variety of sources, summarizing reports and information to facilitate review by supervisor, and investigating, evaluating and resolving problems within scope of position.
·Provides office operations support such as receiving and screening telephone calls and visitors, scheduling meetings, conferences, seminars, and special events, maintaining supervisor’s calendar, maintaining record-keeping systems, opening and reviewing incoming mail, and responding to inquiries.