Education

2006-2010 BACHELOR OF SCIENCE IN INFORMATION AND COMMUNICATION TECHNOLOGY at CEBU TECHNOLOGICAL UNIVERSITY R. PALMA STREET CEBU CITY

2011 – 2012 CCNA Exploration: Network Fundamentals at UNIVERSITY OF CEBU – BANILAD CAMPUS

CISCO NETWORK ACADEMY

Experience

MARCH 2009 – MARCH 2010 ON-THE-JOB TRAINING AS A CALL CENTER AGENT IN REPAIR DEPARTMENT at GLOBE TELECOM

– Managed all calls about customer complaints from Visayas and Mindanao.
– Assisted at least 100-200 repairman per day regarding the trouble tickets from
costumers.
– Assist customer if the connection is stable and ok the phone is functioning.
– Reset Internet connection of the customer via Globe Teleceom Program.

APRIL 2010 – FEBRUARY 2011 BROADBAND TECHNICIAN PROJECT BASED in GLOBE TELECOM at JNJKONS COMPANY PROJECT BASED in GLOBE TELECOM

– Knowledgeable in network maintenance (internet & LAN) that develop my creativity and innovation.
– Knows how to configure ISP modem, basic modem, router, iptv, ip phone, switch, hub, centralized phone.
– Knows how to crimp Ethernet cable, RJ45 and other cable used for phone and internet wire.
– Knowledgeable in internet filter and phone filter
– Knowledgeable in internet DNS and Attenuation for the speed of connection
– Knows how to splice ISP CABINET from ISP provider to Customer modem
– Knows how to troubleshoot wire from ISP cabinet to dp pole until house of the customer
– Knows how to set-up port forwarding, LAN, WAN
– Knowledgeable in maintenance PC hardware, software
– Knows how to drive a motorcycle

February 2012 – May 2013 Field technician at SAUDI TELECOMMUNICATION COMPANY (STC)

– Knows Fiber Optic splicing
– Knowledgeable in ISP wired or fiber optic set-up
– Knows how to set-up fiber optic modem
– Set-up IPtv, cctv, (local, dynamic, remote port forwading)
– Knowledgeable in internet speed by using the SNR and Attenuation
– Filter the connection of internet and phone
– Troubleshoot phone and internet wiring
– Knows how to drive a car, company service car.

November 2013 – up to present Technician at RR JUGALBOT STORE

– Knows how to manage the business demand and supply
– Knows how to repair Computer Hardware and Software, printer, copier
– Knows how to layout Tarp, Bulletin, Business Card, Brochure, Picture,
Rush I.D. and other printing layouts.
– Knows how to photo edit, movie edit, basic HTML
– Knows how to print mug, t-shirt, puzzle, sling, photo rock, photo tiles and other printing process.
– CCTV installation