JASSELE JANE UDAUNDO LABASAN

Blk 7-11 11417 Oasis Village, Al Quoz, Dubai, UAE

Mobile No. +971561922853

Email: [email protected]

Skype ID: jaz.udaundo

KEY STRENGTHS AND BENEFITS FOR THE HOSPITALITY AND TRAVEL WORLD

Exceptional Customer Service      Inventory and Pricing Controls     Consistent Team Player

Merchandising and Display     Computer Literacy     Documented Individual Contribution

VALUE OFFERED

Results-Driven Professional:             Exceeded monthly sales goals since the start of employment

Problem Solver:                                   Proactive and reliable member of the team considered self-directed

Customer-Focused:                             Capable of providing coverage and working with multiple clients

SUMMARY of QUALIFICATION

▪      Ability to multi-task, Work flexible hours, Motivated

▪      Ability to make quick decisions and solve problems

▪      Excellent interpersonal & English communication skills both in oral and written

▪      Can work under pressure with minimal supervision

▪      Computer literacy in Microsoft office, Internet based research and email usage

▪      Diligent, dedicated, hardworking, responsible and resourceful

▪      Enthusiastic, Personable, Professional in Appearance and manner

▪      Goal-oriented, competitive with exemplary skills in management, organizing and planning

▪      Dynamic and energetic, patient, and cheerful when giving best service to our guests

▪      Willing to adjust to different situations and working schedules. Work beyond what is required and strive for excellence

▪      Trustworthy, honest and reliable professional, known for commitment to high standards of care / cleanliness, and excellent work ethic

▪      Skill in handling finances

▪      Able to handle complaints in effective and professional way

▪      Adapt rapidly and positively in response to new situations and changes in the environment

▪      Love to work in a fast paced and busy environment

WORK EXPERIENCE

Wild Wadi Waterpark, Jumeirah Hotels & Resorts, Dubai, UAE Finance Technician  (July 2012 – present)

Food and Beverage Department

Certificate of Achievement:  Highest seller of Desserts/Extras and Highest seller of Meal Deal (November 2015)

Certificate of Achievement: Highest Average Check (December 2015)

Certificate of Recognition: Money Tree Group Competition (November & December 2016)

Certificate or Recognition: Money Tree Group Competition (March 2017)

▪ Marketing – Upselling, suggesting, offering, promoting and cross-selling the products, Achieve the daily, weekly, monthly per cap

▪ Customer Service – Greet, welcome and interact with customers entering establishments,   Resolve different types of complaints from customers or address them to the restaurant manager

▪ Training – Training new finance technicians

▪ Finances – Post hotel room charge receipts to the company’s galaxy system, Reporting discrepancies found within the accounts to the superiors/restaurant manager, Compute and record totals of transactions and very good in cash handling of transactions. Balancing the daily account at close of business day, Making daily, weekly and monthly transaction reports, Maintaining a till or cash drawer in balance and counting the drawer at the end of the shift to account for all transaction payment processed

▪  Actively work with C&I and Jumeirah Beach Hotel Culinary for Banquet Function.

UNO, Sales Representatives (March 2008 – June 2011)      Ortigas Mandaluyong Philippines

This company was active in dynamic marketing company engaged in the distribution of health   products and other services that address the needs of modern living.

▪ Managed, hired and trained inside/outside sales force

▪ Meeting with customers, training and assisting dealers

▪ Market and sell products to the customers, friends and relatives

▪ Achieving target and sales consistently

ON-THE-JOB TRAININGS AND CERTIFICATIONS (Hospitality and Tourism)

▪ SOLAS (Safety of Life at Sea) Magsaysay Maritime Training Center, CAVITE PHIL- Survival Swimming, Fire Fighting

and First Aid                                          (January 2017)

▪ American-English Proficiency Training          Wild Wadi Waterpark         (July 2013)

▪ Basic Banquet Skill Workshop                         Madinat Jumeirah Hotel     (November 2012)

▪ Correct Handling, application, Environmental & Health & safety Practices or ARPAL Products                                                                                                                       Wild Wadi waterpark          (September 2012)

▪ Basic Food Hygiene Level 2                             Wild Wadi Waterpark         (September 2012                / March 2016)

▪ Red Cross Standard CPR with First Aid Training          Red Cross Quezon City (July 20-25, 2009

▪ Disaster Preparedness & Emergency Response                                         (November 2009)

EDUCATION AND CREDENTIALS

CAREGIVER NCII Program:        Professional Caregiving Course

St. Augustine school of Nursing, Makati, PHILIPPINES (November 2010 –June 2011)

Four years Bachelor’s Degree, Bachelor of Science in Nursing

TERTIARY SECOND COURSE:      Southeast Asian College, Inc. (formerly UNITED DOCTORS MEDICAL CENTER)

Quezon City, Manila (June 2005 – March 2009)

Four years Bachelor’s Degree in Business Administration Major in Management

TERTIARY:                                 Central Colleges of the Philippines, Quezon City Philippines                                                                                                      (June 1999 – March 2003)

SECONDARY:                                     Northwestern University, Laoag City, PHILIPPINES         (June 1995 – March 1999)

*References are available upon request