Carolina , PR 00987 ◦ Tel. (787) 610-8182 – (787) 946-4521 ◦ Email: [email protected]
BA Management/Business Administration, Inter American University, San Juan.
Magna cum Laude 3.70 GPA.
Special Assignments, Skills and Achievements:
Skillful negotiator strongly suited at handling problems and objections.
Proven ability to thrive and excel under pressure and tight deadlines.
Iron Mountain Sun Coast Cup Challenge
Winners for a record setting seven consecutive quarters.
Lead P.R. Operation to improve from 82nd out of 85 markets nationwide, all the way to the number one position as of May 5th, 2013.
Recipient of the Outstanding Operations Leader Award for 2012.
Forklift Operator Instructor- Warehouse Training Group.
UPS Supervisor Leadership School Instructor- Mexico.
Professional Facilitators Workshop – Dallas TX
Instructor- UPS Puerto Rico
Quality at Work
Sexual Harassment Prevention
PR Labor Law
Trust & Teamwork
Strong written and oral communication skills (Spanish and English)
Knowledge in the use of WMO: SAP, Oracle, Word, Excel and Power Point.
Labor Dispute Resolution Instructor-
Thirteen year experience handling unionized workers and contract agreements.
Avid sports enthusiast
Community Service Leader – Scuba Dogs
With over fifteen years of experience motivating large groups achieve organizational goals. Currently looking for new opportunities to effectively lead, develop and execute operational and business plans, within the warehousing, inventory, human resources, transportation, supply chain and logistics industry.
Quest Diagnostics: Toa Baja, PR 2015-2018
Logistics, EHS, Facilities & Commercial Fleet Director for the Puerto Rico and Caribbean Region
§ Develop and implement new service route optimization program. Enabling a forty percent reduction of the use of overtime. Help establish a comprehensive A to Samples Transfer process to significantly reduce the loss of mishandling of lab specimens.
§ Lead the implementation of the Telematics/GEO rode assistance program that enables real-time tracking of the commercial fleet.
§ Manage all commercial fleet and its maintenance and transport supplies needs in a cost-effective manner. Accessed all transportation and logistics for Caribbean islands and US movement of samples.
§ Manage all metrics and reporting to comply with EHS policies. Deliver all training needs to stay compliant for the site.
§ Management of all contracts and supervision for the facility maintenance that included the main site of 65,000 sf and 16 remote sites. Security management for all sites, and led the implementation/upgrade of the video surveillance
Iron Mountain PR District Rio Grande, PR 2011-2014
Operations Manager for the Puerto Rico and Caribbean Region
§ Oversee Record Centers Ops, Digital Filing, Tape Data Protection, Data Entry and Transportation Departments.
§ Provide guidance and training for staff, manage employee performance, perform and manage assigned administrative functions, develop and
§ Implementation of work measurements, and coordinate special projects as requested.
§ In charge of Buildings and Facilities for three Distribution Centers
§ Oversee Safety and Security Programs across entire district.
§ In charge of market’s third-party shipping and supplies needs.
Master Products, Inc. Toa Baja, PR 2006-2010
Logistics & Distribution Director
§ Implement and maintain high quality customer service standards.
§ Provide guidance and training for staff, manage employee performance, perform and manage assigned administrative functions, develop and manage implementation of work measurements.
§ Oversee dispatch and product distribution.
§ Create and develop Master Operations Plans for Transportation and Warehouse operations.
CPC Logistics, PR. Carolina, PR 2002-2005
§ Walgreens Transportation Department Support: Oversaw, mediated and helped managed the everyday operations for their distribution needs in Puerto Rico, in accordance with CPC Logistics policies and regulations.
§ Established CPC Logistics legal identity at the PR Department of Commerce, the Puerto Rico State Department and the Puerto Rico CSP.
§ Created and implemented plans to improve payroll and record keeping.
§ Represented CPC Logistics in all legal and labor matters.
§ Hired, evaluated and developed all personnel, in accordance with Federal, State and DOT laws.
§ Procured and established medical insurance and 401k retirement plan for