OBJECTIVE

To obtain a supervisory position where I can maximize my skills and enjoy challenge, seeking opportunity to learn and improve. At the same time, contribute to the betterment of the company where my qualifications count.

SUMMARY OF QUALIFICATIONS

Ø Maintain critical thinking skills essential to providing competent and dignified output

Ø Accustomed to maintaining holistic and client-centered care

Ø Able to establish rapport with a wide variety of clientele and maintain a calm,   professional, problem-solving manner

Ø Skilled at working independently, as well as collaborating with other professionals

Ø Highly motivated, reliable, confident and committed to professional standards

Ø Excellent written and oral English

Ø Knowledgeable in Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft    Powerpoint)

PERSONAL DATA

Age: 27

Date of Birth: August 2, 1991

Nationality: Filipino

Marital Status: Married

Health: Excellent, non-smoker, non-alcoholic

Languages: Filipino, Visayan, English

EDUCATION

Ø Velez College – College of Nursing

Bachelor of Science in Nursing

2008-2012

Ø St. Theresa’s College – Cebu

High School

2004-2008

Ø St. Theresa’s College – Cebu

Elementary (Grade 4-6)

2001-2004

Ø St. Catherine’s College

Elementary (Grade 1-3)

ORGANIZATIONS JOINED

Ø Philippine Nurses Association

2013-04-26 Member

SEMINAR ATTENDED

Ø The 1st Annual Research Conference, “Moving Forward Towards a Velezian Culture of Research”

October 17, 2011

Participant

Ø Nurses Survival 101: Financial Fitness and Entrepreneurship

July 23, 2011

Participant

EMPLOYMENT

Ø Stream Global Services

Customer Service Representative for SiriusXM / Sales for SiriusXM

October 23, 2013 – February 28, 2014

Ø Cebu Provincial Hospital-Carcar

Nurse

April 2014 – June 2014; October 2014 – September 2016

Ø Vive Health LLC

Customer Service Supervisor

January 31, 2017 – Present

To Whom It May Concern,

Please accept my enclosed application for the position of Customer Service Supervisor at your company. Having read through your job posting, I was excited to discover that my skill sets and experience match your desired qualifications.

As a Customer Service Supervisor at Vive Health, I spent almost 2 years honing my Customer Service techniques, conflict resolution skills, and email etiquette. In just few months on the job,  my CEO already had me training new employees. I was also able to work as a Customer Service Representative in SiriusXM for 5 months. Through that experience, I was able to mold my up selling techniques, proper etiquette and supervisory skills.

It would be a great honor to be a member of your company since it is one of the best in the industry at employee development. I believe that my supervisory skills and experiences would help your company boost customer and employee satisfaction.

I am looking forward to discussing the position with you in more detail and am available by phone (+639226835170) or email ([email protected]) at any time most convenient for you. Thank you for your time and consideration.

Sincerely yours,

Jaydee Therese Abellana – Alob