JED ANDALES CATAPANG
Phone: +639955320263
Email: [email protected]
__________________________________________________________________________________
Personal Statement:
Seeking a challenging position in Hospitality Industry where I can fully utilize my qualification, related experience and exceptional skills while providing a professional and career development. I wish to work in an Organization that will utilize my skills, while helping to develop professionalism and widening my exposure in the field of Hospitality.
EDUCATIONAL BACKGROUND
Bachelor of Science in Hospitality Management
La Salle University
June 2006 – May 2009
WORK EXPERIENCE
Employer: The Hermitage Hotel (Trojan Group of Companies)
Position: Hotel Duty Manager – Food and Beverage
Duties : Making rosters, checking bookings, training staff, floor planning, entering and checking staff
payroll/timesheets. Ordering the needs for the restaurant and bar, stock taking and inventory,
Cashiering, attending to guest needs and complaints, event organizing and Health and Safety
Representative.
January 3, 2015 – May 4, 2019
Employer: Nugget Point Boutique Hotel (Capstone Hotels and Resorts)
Position: Supervisor Food and Beverage
Duties : Making rosters, checking bookings, attending to guest needs and complaints, stock taking and
inventory and training staff.
November 15, 2014 – December 23, 2014
Employer: Bonz Cajun Kitchen Limited
Position: Restaurant Manager
Duties : Making rosters, checking bookings, training staff, floor planning, entering and checking staff
Payroll/timesheets. Ordering the needs for the restaurant and bar, attending to guest needs and
Complaints, stock taking and inventory and Cashiering.
September 10, 2014 – September 30, 2014
Employer: Catapang Catering Service
Position: Owner/Manager
Duties : Over-all in charge.
April 15, 2013 – February 20, 2014
Employer: Atlantis the Palm – Dubai, UAE (Kerzner International)
Position: Senior Cashier Food and Beverage
Duties : Cashiering, upselling, training new staff, event organizing, stock taking and serving guest.
February 7, 2010 – February 1, 2012
Employer: La Salle University, Philippines.
Position: University Hotel and Events Manager, Training Supervisor for Students going to an on-the-job
training (OJT)
Duties : University Hotel Manager; checking front office staff and bookings, checking housekeepers to check
every time all the rooms should be clean and sanitize all the time every day, checking and supervising
the restaurants Daily operations, checking and supervising the bakery operations, checking daily
sales and booking forecast. Organizing University events and functions. Training Hospitality students
in developing their skills and enhancing their capabilities in the industry.
May 2009 – October 2009
Employer: Super Ferry Passenger Cruise
Position: Front Office Attendant..
Housekeeping Attendant
Food and Beverage Attendant.
October 11-15, 2008
Employer: Busch Gardens and Adventure Island, Florida, USA
Position: Bar Storekeeper/Cashier Culinary Operations
Duties : : Bartending, line chef, cashiering, upselling, training new staff, event organizing, stock taking and
serving guest.
March – July 2008
Employer: Cebu Grand Hotel
Position: Front Office Attendant/Bellman
Duties : Attending to guest luggage’s, concerns and needs upon arrival. Helping guest to check-in. Escorting
guest to their room with their baggage and providing all the information about the room.
October 2007 – February 2008
Trainings and Seminars:
Leadership Training, Cost Control in Food Service Operation, Hotel Front Office Procedures, Food Service and
Table Etiquette, Hotel Housekeeping Procedures Seminar, Bar Service and Bartending, Food Hygiene Sanitation
and Safety with HACCP Seminar, Responsible Service of Alcohol, Barista Training Warm Service, Workplace
Ethics, Responsive Service and Service Recovery Program, First Aid Training and AED Plus AU/NZ In-Service,
and Host Responsibilities.
License and Qualification:
1. Bachelor of Science in Hospitality Management
2. New Zealand Manager’s Certificate
3. Health and Safety Representative
4. Workplace First Aid
5. New Zealand License Control Qualification – Bridging Test and Certificate
6. New Zealand Certificate in Tourism with a Strand in Visitor Experience Level III
SKILLS
1. Computer Literate 6. Micros System
2. Strong Leadership 7. Maxial/Wizbang System
3. Very Good Time Management 8. Innovative and Resourceful
4. Optimistic and Flexible 9. POS System
5. Excellent in dealing with Guests 10. Event Organizing
AWARDS AND CITATIONS
1. Certificate of Recognition Award as the Junior Events Organizer for 3rd Culinary Congress Year 2008 and as Senior Events Organizer for the 4th Culinary Congress Year 2009 at La Salle University, Ozamiz City, Philippines
2. Certificate of Appreciation Award as the Judge of the 6th Culinary Congress Year 2011 at La Salle University, Ozamiz City, Philippines.
3. Certificate of Completion for finishing the United States of America Exchange Program as a Culinary Employee in Anheuser Busch/Adventure Island.
4. Certificate of Appreciation Award for the success in serving Aquaventure Water Park Cool Summer Nights 2010 at Atlantis The Palm Resort Hotel Dubai, United Arab Emirates.
5. Certificate of Appreciation Award for the success in serving Sandance by Nasimi Beach Atlantis The Palm Resort Hotel Year 2011, Dubai, United Arab Emirates. (9,500pax Attendees)
6. Certificate of Appreciation Award for the success in serving Faithless Live in Atlantis The Palm Resort Hotel Year 2011, Dubai, United Arab Emirates. (11,000pax Attendees)
7. Certificate of Appreciation Award for the success in serving Chill Out Live in Atlantis The Palm Resort Hotel Year 2011, Dubai, United Arab Emirates. (6,000pax Attendees)
8. Legend of the Month Nominee Award in Atlantis The Palm Resort Hotel Year 2010, Dubai, United Arab Emirates.
9. Certificate of Recognition Award as the Best Customer Service at The Hermitage Hotel. New Zealand Year 2015
10. Certificate of Recognition Award as The Role Model of the Junior Hotelier given by Arma Technical and Vocational Training School, INC, Philippines Year 2018
REFERENCES
Name: Rodney Young
Position: Assistant Executive Operations Manager
Company name: The Hermitage Hotel
Email Address: [email protected]
Name: Zanele Ngantweni
Position: Restaurant Manager
Company name: The Hermitage Hotel
Tel. No.: +642108550892
Email Address: [email protected]
Name: Jemma Wild
Position: Food and Beverage Operations Manager
Company name: Earth and Sky
Tel. No.: +64211314173
Email Address: [email protected]
Name: Sanjib Chetia
Position: Food and Beverage Manager
Company name: Atlantis The Palm Resort Hotel
Email Address: [email protected]