JEMPAL P. ROSACEÑA

Lumbang, Pulpogan II, Consolacion,

Cebu

E-mail Address: [email protected]

Contact #: 09675810009/09365024980

Personal Background

Date of Birth: May 29, 1993

Place of Birth: Bitoon,Daanbantayan,Cebu

Age: 25

Gender :  Male

Status : Single

Religion : Roman Catholic

Nationality: Filipino

Height: 5’9

Father ‘s Name: Napoleon Rosaceña

Mother’s Name: Jessica Rosaceña

Educational Background

Elementary School:  Bitoon Elementary School                    Date Graduated : March 30, 2007

High School: Daanbantayan NHS                                           Date Graduated: March 22, 2013

Vocational: Daanbantayan TESDA (smaw NC II)                  Date Graduated: July 13,2013

Employment Record

Teleperformance (CSR)

IT Park, Apas, Lahug, Cebu City

Nov. 2014 to June 2018

Duties and Responsibilities

Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Provide timely resolution and respond of their concern.
Motorace Mapi Lending

Nov. 22,2018 to Present

Character Reference
Jonathan Padayogdog

Teleperformance (Supervisor)

Contact #: 09155605672

Cromwell Nuñez

Teleperformance(CSR)

Contact #:09277455028

Alain Dela Peña

Teleperformance(Supervisor)

Contact #: 09175244880