Jenalyn Silagan Amar
21 Davao Drive Street Batasan Hills Quezon City Philippines
Mobile Now .: 0977-333-5152 / 427-37-93
Email Add: [email protected]
Skype Name: live:bnncastle
Gmail Add: [email protected]

EMPLOYMENT HISTORY

Position: Branch Manager / Cashier
Company: Nails.Glow “nails and body spa”
Address: 2 Flr. Polloso Caltex Service Station Fairview,Quezon City
Date: October 08,2018-up to present
Contact no.: (0917) 303 9738

JOB SUMMARY
Responsible for managing the overall functioning of Nails.Glow. Takes care of the day to day operations and ensures maximum profitability of the branch.

SPECIFIC DUTIES AND RESPONSIBILITIES
-Achieve sales targets and increasing profits per day and per month.
-Interviewing and recruiting new staff.
-Performance evaluation of all staff. (periodic)
-Quota setting of staff.
-Scheduling of staff weekly.
-Disciplinary action to staff.
-Directly reporting updates to franchise owners via phone or thru email.
-Marketing initiatives and partnership with NDG head office.
-Staff team building activities.
-Dealing with customer service issues such as queries and complaints.
-Ensure shop cleanliness at all times.
-Government permit and licenses.
-Management of profit and loss, free from pilferage.
-Achieve initial monthly quota per month with 1.5% commission rate.
-And other duties and responsibilities that might be delegated by the franchise owner.
SCOPE OF WORK:
Admin Function: staff payroll / commission computation, inventory and supplies
monitoring, purchase order, sales and expenses report , customer database, sales
remittance thru bank deposits, staff progress report, monitoring of staff skills and
trainings, handling of staff, customer and customers complaints, hiring and recruitment
of branch staff.

Position: Cashier / Supervisory Level
Company: Gerry’s Grill “The Sky Edsa Grill Corp.”
Address: 2 Flr. Sky Garden Sm North Brgy. Bagong Pag-asa Quezon City
Date: September 08, 2013 – August 25, 2018
Reason for Leaving: Resign
Contact no.: 0922-882-8278 / 0917-893-3235

SKILLS : Operating cashier equipment and basic clerical skills.

JOB SUMMARY
Receives payments from dining customers via the service crew whether in cash or through credit card, gives corresponding change if any, and issues receipts for food products and services availed. Reconciles sales documents with actual cash balance and credit card payments at the end of the day’s operations.

SPECIFIC DUTIES AND RESPONSIBILITIES
1. Operates the cash register and other cashier equipment (e.g., credit card verification
peripheral).
2. Acts as custodian to gift certificates, change and emergency funds, cash sales of
the outlet.
3. Verifies billing statement with order sheet for accuracy.
4. Receives cash/credit card payment from dining customers as served by the service.
crew.
5. Gives corresponding change if any and issues appropriate receipt for cash payments, or credit receipts for credit card payments.
6. Stores all sales records and documents for proper reconciliation with actual cash and
credit balance at the end of shifts for the day.
7. Reports to the operations manager all sales-related information, including possible discrepancies within a specific transaction or, for the day as a whole.
8. Prepares cashiers’ report for the day, for proper turnover to the operations manager / officer in charge.
9. Prepares emergency/on call/Marketing fund replenishment report.
10. Prepares and prints POS daily generated report to match office clerk tally sheet for
each shiftday transactions.
11. Ensures POS unit is fully charged, POS printer is ready for operations and reports to MIS all malfunctions/damaged units.
12. Prepares Deposit Slips for Bank Pick-up and or receives instructions from finance Director as to where the fund to be transferred to.
13. Counts and releases cash service charge and cash payroll.
14. Releases approved cash advances upon the approval of the Treasury Manager/Director for Finance.
15. Monitors hourly sales report.
16. Monitors OTH Card and Food Charge ledger availment without exceeding the entitled limit.
17. Requests office supplies for the Cashiers.
18. Performs other tasks as may be assigned by Management from time to time.
19. Prepares Sales weekly analysis report.
20. Prepares L.S.M. Report

REPORTS SUBMITTED:
• Sales report for the day.
• Traded Sales Monitoring for the day.
• Sales variance analysis for the day.
• Hourly sales monitoring report for the day.
• Cashiers Accountability report for the day.
• Revolving fund replenishment report weekly (Emergency,Marketing & Oncall)
• Releases check to supplier every Monday & Tuesday.
• Tip fund and breakages fund monitoring report. (monthly)

Position: Cashier
Company: Ever Supermarket “Ever Plus Superstore,Inc.”
Address: Pearl Drive Commonwealth Center Fairview Quezon City
Date: February 21, 2011– May 31, 2011
Reason for Leaving: End of Contract
Contact no.: 932-09-64 to 99

Position: Cashier
Company: SM Savemore Market “Sanford_Marketing,Inc.”
Address: Sm North Annex, Brgy. Bagong Pag-asa Quezon City
Date: December 04, 2009– September 30, 2010
Reason for Leaving: End of Contract
Contact no.: 833-88-63

SPECIFIC DUTIES AND RESPONSIBILITIES
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements.
Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
Communicate customer requests to management.
Enter all media from register into the tally program.
Maintain orderly appearance of register area and supplies stocked.
Any other tasks as assigned from time to time by any manager.

SKILLS AND COMPETENCIES:
Ability to process information/merchandise through register system
Ability to communicate with associates and customers
Ability to read, count, and write to accurately complete all documentation
Ability to operate all equipment necessary to perform the job

REQUIREMENTS:
Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
Ability to work varied hours/days, including nights, weekends, and holidays, as needed

EDUCATIONAL BACKGROUND

Elementary Year [From] – [To]
School: San Diego Elementary School 1997 – 2003
Address: Luzviminda Village Batasan Hills Quezon City
Secondary
School: Batasan Hills National High School 2003 – 2008
Address: Ibp. Rd. Batasan Hills Quezon City
College
Course: Bachelor of Science in Entrepreneurial Management 2008 – to
School: Polytechnic University of the Philippines May 08, 2013
Address: Don Fabian St. Commonwealth Ave. Quezon City

PERSONAL INFORMATION

Permanent Address : 21 Davao Drive Street Batasan Hills Quezon City Philippines
Birthdate : March 14, 1991
Birth Place : Quezon City
Height : 149cm
Weight : 59 kgs.
Sex : Female
Civil Status : Single
Religion : Catholic
Nationality : Filipino

TRAININGS / SEMINARS ATTENDED

Quezon City Red Cross (Home Nursing Course) May 20, 2006
Held at Jasmin St. Batasan Hills Quezon City

SPECIAL SKILLS / INTERESTS

• Skilled in major relevant computer applications like MS Word, MS Excel.
• Well-versed in oral and written English and Filipino.

CHARACTER REFERENCES

LILIBETH M. LIPATA
KITCHEN SUPERVISOR
GERRYS GRILL .
Mobile No.: 09501278126

DHALISAY LUSERIANO
TEAM LEADER
CONDUENT
Mobile No.: +639338249822

ROSIEL P. PERDIGON
AREA SUPERVISOR
MH BURTON RS INC
Mobile No.: 09053972614

JENALYN S. AMAR

Applicant’s Signature