JENNIFER ROSE G. DELA RAMA
Address: Doha, Qatar
Mobile No: +974-3339-3551
Email Add: [email protected]

PERSONAL STATEMENT
A highly-experienced human resources and administrative professional in the field of medical care
and engineering with Associate Degree in Engineering Technology. I am well-oriented in the HR
practices, laws and regulations in the GCC. My area of expertise in human resources is payroll
processing, employee relations, HR policies and procedures implementation, and visa processing and
in the admin works such as Inventory, arranging meetings and organizations. I have 5 years of solid
experience in human resources and Administration in the Qatar. My goal is to seek a challenging role
in human resources and administration where I can share my knowledge and experience as well as to
grow professionally and personally.
PROFESSIONAL EXPERIENCE
Green Apple Pharmacy W.L.L (formerly known as Airport Pharmacy)
Doha, Qatar
Sr.Human Resources Officer cum Payroll Analyst
Reporting to: General Manager
July 2 2016 – Present
Duties and responsibilities
 Providing support in the various human resource functions, which include recruitment,
staffing, training and development, performance monitoring and employee counseling.
 Monitor daily attendance.  Monitor scheduled absences such as holidays or travel and
coordinate actions to ensure the staff absence has been adequately covered off to ensure
continuity of services.  Inform affected staff or residents of unexpected absences from work
and coordinate actions ensuring the continuity of services such as cancellation of events and
locating keys.
 Provide advice and assistance to supervisors on staff recruitment  Prepare notices and
advertisements for vacant staff positions.  Schedule and organize interviews  Participate
in applicant interviews  Conduct reference checks on possible candidates  Prepare,
develop and implement procedures and policies on staff recruitment  Inform unsuccessful
applicants  Conduct exit interviews
 Booking of flight tickets for employees going on vacation as well as for foreign hire
employees.
 Calculating and processing of employees leave pay and processing exit permits.
 Knowledge in Hukoomi site applications.
 Ensuring the resigned/terminated employees have a smooth exit process from the
organization.
 Calculate Annual leave and End of Service Settlement according to Qatar Labor Law.
Duties and responsibilities-Payroll Analyst
 Maintains payroll information by designing systems; directing the collection, calculation, and
entering of data.
 Updates payroll records by reviewing and approving changes in exemptions, insurance
coverage, savings deductions, and job titles, and department/ division transfers.
 Pays employees by directing the production and issuance of paychecks or electronic transfers
to bank accounts.
 Prepares reports by compiling summaries of earnings, deductions, annual leave, sick leave
and benefits.
 Determines payroll liabilities by approving the calculation of employee as per Qatar Labor
law.
 Balances the payroll accounts by resolving payroll discrepancies.
 Provides payroll information by answering questions and requests.
 Maintains payroll guidelines by writing and updating policies and procedures.
 Complies with Qatar labor and local legal requirements by studying existing and new
legislation; enforcing adherence to requirements; advising management on needed actions.
 Maintains employee confidence and protects payroll operations by keeping information
confidential.
 Maintains payroll staff by recruiting, selecting, orienting, and training employees.
 Maintains payroll staff job results by counseling and disciplining employees; planning,
monitoring, and appraising job results.
 Contributes to team effort by accomplishing related results as needed.
Sterling & Wilson Middle East W.L.L (MEP)
Doha, Qatar
HR Administrator
April 2014 up to July 2 2016
 Creating employee personnel files of new employees and conducting brief orientation about
company policies and benefits
 Maintaining employee information by entering and updating employment and status-change
data.(for 150 Staff and 500 Workers)
 Handle company payroll input and processing.(Uploading in WPS System.)
 Administers compensation plan. Coordinates performance appraisal program
 Schedules examinations and interviews for potential candidates. .
 Ensures all required new hire paperwork is completed and filed accordingly.
 Schedules examinations and interviews for potential candidates.
 Ensuring the employees’ visas and residence permits are up-to-date as well as employees’
medical insurance.
 Coordinate with PRO for the processing of Visa / Labor contract of new hires.
 Prepare employment verification letters and answer employees’ inquiries.
 Booking of flight tickets for employees going on vacation as well as for foreign hire
employees.
 Calculating and processing of employees leave pay and processing exit permits.
 Knowledge in Hukoomi site applications.
 Ensuring the resigned/terminated employees have a smooth exit process from the
organization.
 Calculate Annual leave and End of Service Settlement according to Qatar Labor Law.
 Act as officer in charge whenever the presence of the manager is not available
Supermercado Prim II
Puerto Del Carmen
Lanzarote, Spain
Assistant Store Supervisor
May 2012-December 2014
• Welcome customers, maintain knowledge and help with the selection of merchandise
• Answer the telephone in a pleasant and caring way
• Participate in counting store’s physical inventory
• React to all concerns of customers quickly with a sense of importance
• Handle cash, change and operate the cash register
• Ensure stock levels on the sales floor are maintained continually
• Receive deliveries and complete proper documentations for the store records.
RnB Solutions Forwarding Company
Manila, Philippines
Receptionist/Administrative Assistant
September 2008-July 2010
 Receive, direct and relay telephone messages and fax messages
 Receive department emails and forward to concerned staff, reply to general enquiries
 Open and date stamp all general correspondence
 Maintain the general filing system and file all correspondence
 Assist in the planning and preparation of meetings, conferences and conference
telephone calls
 Make preparations for department meetings
 Maintain an adequate inventory of office supplies
 Respond to public inquiries
 Provide word-processing and secretarial support
 Develop and maintain a current and accurate filing system
 Monitor the use of supplies and equipment
 Coordinate the repair and maintenance of office equipment
Kentucky Fried Chicken Restaurant
Manila, Philippines
Administrative Assistant
November 2007-August 2008
 Disseminate tasks and orders to employees
 Train and evaluate trainees
 Check the products before the opening and closing of the store
 Encode the delivered or ordered materials or products
 Assist the customer with their demands, suggestions and complaints.
 Communicate with the manager regarding the sales, employees and other important matters.
 Act as officer in charge whenever the presence of the manager is not available
Utilized Softwares
-Advanced skills in MS Excel, MS Word MS Powerpoint, MS Outlook.
-ERP Pioneer System for Payroll Input
Personal Skills:
Fast-learner, strong analytical skills, effective time management, can work accurately under time
pressure, interpersonal skills, attention to details.
EDUCATION
Diploma in Human Resources Management
Excellence Education Centre
D-ring road, Doha, Qatar
Human Resources Management
Graduated July 2018
Bachelor’s Degree:
Technological University of the Philippines
Manila, Philippines
Business Administration major in Industrial Management
Undergraduate with only one subject left to complete
Associate Degree:
Technological University of the Philippines
Instrumentation and Control Engineering Technology
Graduated 2004
PERSONAL DETAILS
Age: 34
Sex: Female
Citizenship: Filipino
Visa Status: Transferable Residence visa
Can write and speak Spanish (basic) and English fluently.
REFERENCES

References available upon request.