Jeraline Menezes Client Relationship Expert

UAE, India



If Donald Trump can become the President of the United States of America having no experience whatsoever, I am your next Albert Einstein.


I bring with me over 8 years of global experience (Australia & India) in the domain of finance, business administration, business development, sales and customer service which include providing administrative and business support to the finance head, planning and scheduling meetings, conferences, account management and client servicing.


I have always worked hard and worked smart. Whether it is managing a team or being part of a team, I always strive to deliver the best results with integrity and ambition. I am result driven, dynamic and a strategy thinker and I am always looking for ways to improve my skill. Old ways don’t open new doors.



Professional Experience



Jan 2015 – Sept 2016                                                                                                              Deltazia

Client Relationship Assistant (Bangalore, India)


·         Providing administrative and business support to the finance head

·         Distribute company wide announcements and planning and scheduling meetings, conferences and travel

·         Streamlined office processes which resulted in time saving and helped efficiency.

·         Enhanced communication with clients and the executive team, thereby fostering a sense of teamwork and collaboration

·         Planning and coordinating the Finance Head’s meetings, training and travel

·         Creating expense reports, budgets and filing systems



Sept 2013 – Dec 2014                                                                                                   IGA Food Chain

Entry Level Accounting – Internship (Melbourne, Australia)


·         Handled the Melbourne accounts for the IGA Food Chain.

·         Managing and recording all the expense/invoices on a daily/weekly basis

·         Managing records of incoming and outgoing transactions

·         Vendor Management which includes handling bulk orders from clients, payments and ensuring timely delivery of products




Aug 2011 – Dec 2014                                                                                                      Contract Jobs

(Melbourne, Australia)

While pursuing my education, I had the opportunity to work in the utilities domain to help fund my education and expenses.

PowerDirect, a sister concern of AGL Energy, provides energy products and services to the Australian economy.Energy Quotes, Smart Utilities, Energy Deal and Transcend Marketing were other utilities providers in Australia.


·         Worked as a Team Leader for the collections department

·         Managing time and targets, forecasting projections and reporting to management

·         Delegating responsibility

·         Boosted morale and always found ways to improve and increase targets

·         Training new staff and conducting one-on-ones to improve individual performance

·         Growing the business

·         Got promoted to a sales and escalation specialist to help reduce customer complaints and ensuring clients are followed up with and looked after

·         Took various initiatives to increase sales of the organization (B2B & B2C)

·         Was part of a customer service and sales team

·         Well acquainted with CRM

·         Addressing customer queries




June 2010 – June 2011                                                                                   Cinxia Wedding Planners

Founder (Bangalore, India)


·         Creating unique theme based weddings as per customer requirements

·         Event Management / Execution

·         Vendor Management

·         Planning and coordination and going over and above to ensure the entire event/wedding was a success



Aug 2009 – June 2010                                                                                                    Prime Service

Event Coordinator (Bangalore, India)


·         Assisted in creating unique theme based weddings

·         Event Management / Execution

·         Vendor Management and few payments to vendors to initiate the event decorations




Academic Qualifications


2014 (Incomplete)

Deakin University                                                                                                      Melbourne, Australia

Masters in Professional Accounting



Sacred Heart Degree College                                                                                            Bangalore, India

Bachelor of Commerce & Accounting