Photo

Jerome Dela Peña Web Developer, Networking, Programming, IT Specialist, and IT Support

Information Technology jobs in Australia, Information Technology jobs in Canada, Information Technology jobs in New Zealand, IT
and IT SupportIT specialistNetworkingprogrammingWEB DEVELOPER

A highly competent and enthusiastic IT specialist with experience in trouble shooting, providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools. Highly focused with a comprehensive understanding of dealing with IT difficulty. Boasting a consistent & proven track record of successfully employing best business practices with cross functional expertise.

Ability to deal with people diplomatically, Multitasking, Hardworking, Willing to learn, and Dedicated to work.

I know how to develop a website using Drupal, Joomla and HTML, CSS knowledge in Programming using Visual basic.

Administer Email Account like Web Server and Setup an Operating system (Microsoft Windows xp, Windows 7, 8, and Windows 10) and connect to the server and Knowledge using Microsoft Office 2003, 2007, 2013 and 2016. NC II Passer (Hardware Servicing) and NC IV (Computer Programming) “TESDA”.

Maintenance of the computer and Networking Backup Data like outlook files. I know how to fix the problem of the computer (Trouble shooting) setup the peripherals and components of the computers and configure LANS (Local Area Networks)/ WANS (Wide Area Networks).

Knowledge in Photoshop CS3 to Edit the Picture, editing video using power director and installing CCTV

Education

June 2011 / March 2012 Bachelor of Science in Information Technology at College for Research and Technology
June 2009 / March 2010 Associate in Computer Technology at College for Research and Technology

Experience

August 2016 / April 2018 I.T Specialist / Operation Coordinator / Visa Coordinator / Husbandry at JOMAVEIRA SERVICOS, LDA

Providing services at Offshore Visa and Husbandry
VISA
• Providing requirements for the client.
• Preparing documents needed for the process of Work Visa.
• Monitoring the visa control and remind the client.
• Communicate to the client.
• Passport control
• Meeting with the client

Husbandry
• Mobilization of the personnel, Monitor the requirement during the embarkation and Disembarkation.
• Monitor the mobilization from A to Z

IT Support
• Help-desk/ End-User / Website Management
• Maintenance of the computer and Managing Server.
• Maintenance and updating the website of the company.
• Networking

May 2014 / February 2016 I.T Specialist at PRODIAMAN OIL SERVICES

• Help-desk/ End-User / Graphic Design / Website Management
• Maintenance of the computer and Managing Server.
• Backup the computer using Symantec and Restore their computer.
• Maintenance and updating the website of the company.
• Networking
• Responsible for any graphic related editing and archiving.
• Document scanning and archiving as maybe required by an end user.

February 2013 / May 2014 I.T Specialist at CAPITAL PAWNSHOP

• Install Software Programs on Laptop and Desktop Computers needed on the office.
• Networking and maintenance of the computer and backup files; Outlook file and Data, PC Troubleshooting and install OS (Operating System).
• Troubleshoot Laptop or Desktop units, Repair, setup, install, and configure CCTV of the branches.
• Editing Picture and Setup Email Account of the Clients.
• Maintain internet connection of the branches and control the internet usage.