Jessa Joy Ingalla Gleabo

Contact No.     +97156-2151197 / +971561262786

Email address:     [email protected]

❖ SUMMARY OF QUALIFICATIONS:
10 years of experience with the ability to work effectively under pressure. Exceptional ability to organize, mentor, trained and develop the skill and talent of associates. Excellent communication skills with great ability tointeract with the subordinate, supervisors and customer. Enthusiastic with the time management and interpersonal skills. Understand customer requirement and exceptionally good at resolving issues and conflicts. Currently looking for a suitable Position in your respectable company.

OBJECTIVES:

To work in a dynamic organization that would provide opportunities to develop my full potential, skills and capabilities.

❖ STRENGTH AND SKILLS:
➢ Skilled in providing Effective Customer service with Excellent communication skills.
➢ Knowledge in computer applications.
➢ Pleasant Professional Appearance.
➢ Persistence and Perseverance.
➢ Willingness to work for a flexible schedule. Ability to work in a team.
➢ High motivation and initiative to learn with keen attention to details.

❖ WORK EXPERIENCE:
UN DEUX TROIS – Sales Supervisor

Style House Fashion Trading Company. Marina Mall, Abu DhabiUAE – June 2014- June 2017

➢ Providing Excellent level of Customer Service.
➢ Responsible for making Rota, Monthly Payroll, Monthly feedback, and all other reports.
➢ Dealing with and resolving customer complaints and concerns
➢ Making daily reports, handling cash and trainings.
➢ Establish procedures, polices and standard so that every work done in a pattern.
➢ Contribute to the growth of sales in the boutique.
 

Copyright Company – Sales Consultant​

Abudhabi International Airport – Feb. 23, 2012 – October 31 2013

➢ Provide Excellent Customer Service as per Company Standard.
➢ Engaged clients and make them loyal by conveying brand values.
➢ Listen to customer requirements and presenting appropriately to make a sale, responding to incoming email and phone enquiries.
➢ Negotiating the terms of an agreement and closing sales, negotiating on price, costs, delivery and specifications with buyers and managers.
➢ Challenging any objections with a view to getting the customer to buy.
➢ Advising on forthcoming product developments and discussing special promotions, checking the quantities of goods on display and in stock.
➢ Recording sales and order information and sending copies to the sales office.
➢ Reviewing sales performance, aiming to meet or exceed targets.
➢ Cashier function and Banking.
Okaidi –Sales Assistant

The Dubai Mall (Pioneer) Mirdif City Centre (Pioneer)

Al Shamsi Holding Group, Dubai UAE- Oct. 2008- Jan. 2011

➢ Greeting & welcoming all potential and existing customers to the store.
➢ Matching the customer’s needs to the right product.
➢ Working as part of the sales team providing excellent customer service. .
➢ Building a great rapport with customers.
➢ Analyzing sales statistics and determining sales potential & inventory requirements.
➢ Effectively arrange and manage all activities and programs in store.
➢ Responsible for making all the store reports, banking, and schedule.

Armani Exchange – Sales Consultant

Store Specialist Inc. Glorietta 4 Makati City Philippines – May 6, 2007- Dec. 31, 2007

➢ Smile, greet and always follow the standard of the brand.
➢ Maintain outstanding customer service as per company standards.
➢ Consistent top seller of the brand from the first month until end of contract.
➢ Responsible for the daily inventory and stocks quantity as well as deliveries.
➢ Making daily reports, handling cash and trainings.
➢ Perform other responsibilities as assigned.
➢ Sell product and contribute to the growth of sales in the boutique.

Chowking Food Corporation – Cashier

Guadalupe Makati City Philippines – Nov 25, 2004- May 25, 2005

➢ Provide good customer service.
➢ Properly handling cash and making suggestive selling.
➢ Incharge for backups before leaving the store.
➢ Making Daily Reports.
➢ Incharge for item delivery.

❖ EDUCATIONAL BACKGROUND:
St. Augustine School of Nursing​Professional Caregiver​- June 2006- Feb 2007

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Secondary:​​Kananga National High School ​- June 1998-March 2002

Basic SECRETARY​ – Filipino Learning Organization​- March  2017

Basic MS OFFICE ​Filipino Learning Organization​- March 2017

❖ PERSONAL BACKGROUND:
Date of Birth:             ​August 22, 1985

Nationality:                 ​Filipino

Marital Status:           ​Single

Height:​           ​             ​            5’4

Language spoken:     ​English, Filipino Basic Arabic ( Work Knowledge )

Character Reference: Available upon request.

I hereby certify that the above statement is true and correct.

Jessa Joy Gleabo,

Applicant