JESSEN P. SANTOS  
PAOVille Fort Bonifacio,Taguig City

Philippines

+63 9277385710

[email protected]

A self-motivated individual and dependable team leader with particular interest in Administration, Secretarial and Sales & Marketing. My determination, positive attitude towards work and commitment has been consistently rewarded with increased responsibilities and promotions that have allowed me to increase my understanding of operational aspects of Hospitality trade and Sales & Marketing Industry. High customer service skills have been developed with commendable communication and organizational skills, attention to details and ability to adapt to consistently changing industry. Keen to find a challenging role that will enable me to utilize my skills, and to contribute to the organization’s goal that offers variety, and opportunity to develop both personally and professionally. Knowledgeable in Basic Japanese Language.
 

PROFESSIONAL EXPERIENCE:
Business Development Executive

RedDoorz Philippines

Makati City, Philippines

May 2019- Present

Branch Manager

George Optical, Inc.

Gil Puyat, Pasay City, Philippines

July 2018 – February 2019

Corporate Account Specialist

George Optical, Inc.

Gil Puyat, Pasay City, Philippines

June 2017 – July 2018

Self-Employed

August 2016-Present

Started my own business selling online. (Apparels)
Responsible for purchasing, marketing, photography, shipping, accounting, customer service, and maintaining online network.
Account Sales Manager

Ideal Project Ltd.-lightings.com.sg (Retail)

Singapore

June 2015 to June 2016

Duties and Responsibilities:

Manage the day to day operations of the branch.
Managing a portfolio of different accounts.
Operates as the lead point of contact for any and all matters pertaining to our accounts.
Uses the existing network of industry to generate new business for the company.
Effectively maintains and retains existing customers by building long term relationship.
Ensure the timely and successful delivery/installation of products according to customers’ needs.
To identify and to grow opportunities within the territory and to collaborate with the sales team to ensure growth attainment.
Builds customer base for the company by meeting and educating them with the Feature and Benefits of our products.
Responds to all inquiries i.e. cancellation, exchange policy, installation and delivery of the products.
Participates in continued education to learn about new products and to improve sales techniques for the Sales Team.
Tracks personal sales statistics of the team and submit it to the Sales Director for review.
Leads and trains other members of the Sales Team.
Achieving sales target.
Completing administrative tasks as required.
Secretary of the General Manager

Dubai International Hotel ( ISO Certified 9001:2008)

Dubai Airports, Dubai, UAE

February 2014 to May 2015

Duties and Responsibilities:

To ensure that the office of the General Manager is well organized.
Responsible in making sure that the various appointments and meetings are kept straight.
Diary management of the General Manager.
Meet and greet clients or visitors
Set up and coordinate meetings and conferences.
Checking and processing of Airport Pass application for suppliers
Handling of Public Holiday reports for employees.
Type correspondence, letters, reports or documents
Taking and forwarding messages to the relevant Departments.
Replenishment of stationery supplies.
Operates office machines such as computer, telephone, fax machine, scanners, Micros and Opera.
Sending and receiving of couriers and maintaining a record.
Documentation including filing of LPO’s, Quotations, Contracts etc.
To be able to perform tasks that will help the organization run efficiently.
Sales & Marketing Supervisor 

Meiken International Consumer Goods Inc. (FMCG)

Makati City, Philippines

May 2013 to November 2013

Duties and Responsibilities:

Directly reporting to the Sales & Marketing Manager/President/ CEO of the company.
Responsible in coordinating all the sales activities to maximize sales revenues to meet sales objectives.
Actively build brand and corporate image through proactive promotions and activities to ensure that the company maintains market leadership.
To maintain the relationship with the distributor, accounts and customers.
To supervise that each and every Key Account Representative is doing their job and actively achieving their target.
To maintain the number of below the line activities and to generate sales.
To be able to lead the team in doing the monthly accounts reconciliation.
Forecasting and discussing of KPI’s.
To be able to meet and exceed the target set by the management.
To be able to maintain the spirit of teamwork and camaraderie in the Sales & Marketing team.
Perform administrative task as required.
Sales Consultant

Ideal Project Ltd.-lightings.com.sg(Retail)

Singapore

June 2011 to March 2013

Duties and Responsibilities:

Reporting directly to the Marketing Director.
To be able to identify the needs of the customer and provide an opportunity for those needs to be met through the purchase of product or service.
To guide a potential customer to discover his needs and then offer the best possible solution to ensure his needs are fulfilled.
To meet and exceed sales quota given by the company.
To maintain the relationship with the customer after the sale.
To remain updated on product knowledge, seek opportunities to consistently learn and train.
To develop creative sales techniques, grow existing account base.
To educate customers through detailed explanations or demonstrations.
Maintaining the showroom to be always neat and presentable to the guests/ customers.
Sales Executive

SBT Philippines Inc. (BPO)

Pasig City, Philippines

March 2009 to February 2011

Duties and Responsibilities:

Reporting directly to the District and General Manager.
Contact private individuals by phone calls especially car dealers, car exporters and end users.
Do outbound calls especially to African Market i.e. Kenya, Tanzania and Zambia.
To deliver prepared sales scripts to persuade potential customers to purchase a product.
To describe products and services and to respond to each and every inquiry.
To obtain customer information and to obtain possible customer leads.
To maintain potential customer’s data base.
To follow up on initial contacts.
To maintain records on telephonic interactions, orders and accounts.
To meet and exceed sales target given by the company.
Marketing Assistant

SV More Pharmaceutical Corp.

Quezon City, Philippines

January 2007 to March 2009

Duties and Responsibilities

Reporting directly to Marketing Manager and District Manager.
Helps the Marketing Team in the daily activities, checking of call cards used by the Professional Marketing Representative.
Helps the Team in their day to day tasks.
 

EDUCATION
 

Centro Escolar University      

Mendiola, Manila, Philippines

2002-2006

Bachelor of Arts in Mass Communication major in Broadcasting
University of St. Louis       

Tuguegarao City, Cagayan Valley, Philipines

1998-2002

Secondary Education
 

Malabbac Elementary School

Iguig, Cagayan Valley, Philippines

1998-2002

Primary Education
 

QUALIFICATIONS

Eager to learn new skills
Exceptional capacity to multitask
Hard-working person and can work with minimum supervision
Exceptional versatility, fast learner who adapts easily to situations
Possesses computer operation skills i.e. MS Word, MS Excel, MS PowerPoint, MS Office
Possesses good interpersonal and communication skills
Outgoing, energetic, confident, caring, knowledgeable and organized
Knows how to operate the Micros System
Knowledge in basic Opera System
Knowledge in the POS System
 

PERSONAL DATA
Height:          5 feet 2 inches tall              Weight:        105lbs.

Birth date:     January 6, 1985                 Religion:       Catholic