To be part of the company’s growing of dynamic, competent and effective work force and to fully utilize my knowledge, skills and talents in areas related to my endeavor. Hard working and creative, seeking a job that suits my education. Able to work under pressure and communicated easily with people from different cultural backgrounds.
October 2005 to December 2006
Jollibee SM Davao Philippines
Service Crew
Responsibilities Includes:
To provide fast, friendly and accurate service.
Responsible for providing courteous and efficient food and beverage services to the guests.
To present menu, take order, suggest and recommend appropriately.
To attend and respond to guests’ needs promptly and professionally.
To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables and up-keeping of rest room etc.
any other appropriate duties and responsibilities as assigned.
February 2007 to July 2007
SM Supermarket SMCity, Davao Philippines
Bagger
Responsibilities Includes:
Packs grocery items in sacks or cartons, arranging heavy bulky items at bottom of sack or carton
Verifies price of grocery item in question against price of items on stock shelf, upon request
Carries packed sacks, or places sacks in grocery cart, and also pushes cart to customers vehicle, upon request
Places groceries into customers vehicle
Collects shopping carts from parking lot as well as surrounding areas returns carts to store
Replaces cleaning packing supplies used at grocery checkout counter
Returns grocery items left at checkout counter to specified stock shelves
Cleans work area as well as carries empty bottles trash to storeroom
May price place grocery articles on shelves
May assist in unloading delivery trucks.
March 2008 to August 2008
Jos’s Chicken Inato, Davao Philippines
Waiter
Responsibilities Includes:
Customer Service
Waiter must consistently be able to assess, anticipate and meet guests’
Needs and respond quickly without losing focus or projecting a mood that detracts from guests’
dining experience. This requires practical knowledge of industry customer service standards.
Communication
Servers must clearly communicate in a professional manner with guests,
vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction.
Interpersonal Relationships
A server must adapt to different personalities of guests and coworkers without losing focus. Extreme familiarity or conflicts with coworkers often weaken
team-oriented work environment.
February 2009 to October2009
Victoria Plaza Department Store Davao Philippines
Customer service associate
Responsibilities Includes:
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Dealing with customer refunds.
Keeping the store tidy and clean, this includes hovering and mopping.
Responsible dealing with customer complaints.
Working within established I guidelines, particularly with brands.
May 2012 to February Qatar Railway, Doha Qatar Office Assistant CEO Office
Responsibilities Includes:
Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
May 2012 to February Qatar Railway, Doha Qatar Office Assistant CEO Office
Responsibilities Includes:
Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
May 2012 to February Qatar Railway, Doha Qatar Office Assistant CEO Office
Responsibilities Includes:
Doing paper woks, scan, and copy. Making Tea, coffee for meeting and serving guest. In most office setting, the office assistant will handle filling duties. Serves customers by backing-up receptionist; answering question Forwarding messages. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.