PROFESSIONAL PROFILE:

Technical and Commercial Sales Professional with 4 years of experience in aftermarket sales engineering with a consultative approach. Goal and service-oriented Aftersales Engineer offering superb customer service proficiency, dedicated to high levels of customer satisfaction, passion for exceeding sales goals with unique ability to close high product sales. Result-oriented professional motivated with a drive for excellence in communication and time management skills, and handles tasks with accuracy and efficiency. Proven expertise in Aftersales for Industrial Rotating Equipment for Oil, Gas, and other Petrochemical products to achieve quotas and drive new business development.

QUALIFICATIONS:

Skill
1 Orders & Client Account Management – Advanced
2 Strategic Planning – Advanced
3 Business Development – Advanced
4 Excellent Communication Skills – Advanced
5 Exceptional Multi-tasking – Advanced
6 Time Management – Advanced
7 Critical Thinking – Advanced
8 System Evaluation – Advanced
9 Service Orientation – Advanced
10 Management – Advanced
11 MS Office Application (Word, Excel, PowerPoint) – Advanced
RELEVANT EXPERIENCE:

Hitachi Saihati Engineering Services Co., Ltd

Aftersales / Service Engineer

April 2014 – April 2018

Highly trained with effective sales strategies as Aftersales Engineer. Achieved Aftersales goals by 85-95% on an annual basis. Collaborated with valued clients to check and prepare highly recommended Spare Parts which are to be used to overhaul or repair Industrial Rotating Equipment such as Motor, Compressor, Gear, and Pump.

▪ Receives and check Request-For-Quotation/s (RFQ/s) coming from petrochemical companies all over Middle East Region that Hitachi supplied with Industrial Rotating Equipment for Oil, Gas, and other Petrochemical Products.

▪ After a thorough product verification and identification, RFQ/s will be sent to the Mother Unit in Japan, Hitachi Ltd in which Technical and Commercial proposal and highly recommended Quotations will be generated for specific customer requirements.

▪ When official quotation is received, prepare and deliver technical or commercial proposal to the valued customer as per their requirement on the RFQ/s.

▪ After quotation have been delivered to the valued customer, follow-up status, and confirm with the customer when will be the requirement be needed in which there is a production lead time to follow as per specific spare part. Production Lead Time varies depends on what kind of Industrial Rotating Equipment Spare Parts the valued customer has ordered.

▪ Provide technical and commercial support and services regarding the use, operation, and maintenance of the Industrial Rotating Equipment. Provide quotations and arrangement of shipments. Manage price negotiation with customers.

▪ Plan and recommend modification to improved materials or machinery to the customers with product documentations and configurations to show how much it will dramatically changes or increase production on a lower cost and meet the customers need.

▪ Create sales or service contracts for aftersales products and engineering services. Process orders into system and keeping track of order status. 6 weeks prior to delivery of the good, Shipping Documents such as Shipping Invoice, Payment Invoice, and Packing List are being prepared and to be submitted to the Shipper (Manufacturer). Liaise and manage delivery to ensure order fulfillment.

▪ Attend trade shows, business exhibits, and seminars to promote industrial developments of the products.

EXPERIENCE:

1.            MING HWEI ENTERPRISES

QA/QC INSPECTOR

MARCH 2008 – JULY 2010

▪ Organized, prioritized and managed factory maintenance projects to keep facility safe, efficient, and clean.

▪ Maintained and enforced a safe and clean working environment at all times.

▪ Established and adjusted work procedures to meet production schedules.

▪ Optimized scheduling based on deep expertise of machine capacities and equipment.

▪ Coordinated preventative maintenance on existing and new production equipment, including routine calibration.

▪ Supervised production schedules, production quality and on time delivery.

2.            ALLIED PHARMACEUTICALS CORPORATED

MEDICAL SALES REPRESENTATIVE

JANUARY 2007 – FEBRUARY 2008

▪ Completed documentation for product sales.

▪ Maintained productive relationships with existing customers through exceptional follow-up after sales.

▪ Delivered products to customers in timely manner.

▪ Established new customer accounts.

▪ Informed management of special sales issues.

▪ Identifies shortfalls and implements corrective plans.

▪ Excellence in usage of selling skills.

▪ Analytical and challenging mind.

▪ Successful experience in building customer relationships & negotiation skills.

▪ A strong focus on execution, accountability and acting with integrity.

▪ Ability to communicate effectively (written and verbal) and confidently with all the customers.

EDUCATION:

Bachelor of Science in Electronics and Communications Engineering

University Of Saint Louis of Tuguegarao

Tuguegarao City, Cagayan Valley

3500 Philippines

June 1997 – May 2003

PERSONAL DATA:

Citizenship                          :              Filipino

Religion                              :              Roman Catholic

Civil Status                         :              Married

Height                                 :              169 cm

Weight                                :              75 kg

Date of Birth                      :              October 19, 1979

Age                                      :              39

Notice Period:                                                May 1, 2018

TRAINING / SEMINARS

DATE / TOPIC / COURSE CONTENT
1.      December 10 – 14, 2017
SATORP WORK PERMIT SYSTEM TRAINING (PLANT TURNAROUND SPECIFIC)
CONDUCTED BY: MOHAMMAD JOHAR
CONDUCTED IN: SAUDI ARAMCO TOTAL REFINING & PETROCHEMICAL COMPANY

2.      APRIL 19 – 23, 2015
ENTERPRISE PLANNING AND BUDGETING CLOUD SERVICES (EPBCS) TRAINING (SAP)
CONDUCTED BY: ALI ZAFAR
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

3.      APRIL 12 – 16, 2015
SALES ORDER SYSTEM (SAP)
CONDUCTED BY: ALI ZAFAR
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

4.      APRIL 5 – 9, 2015
TRAINING FOR SAP CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
CONDUCTED BY: ALI ZAFAR
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

5.      DECEMBER 21 – 25, 2014
QUOTATION MANAGEMENT SYSTEM (SAP)
CONDUCTED BY: FRANCIS ESTRABON
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

6.      JUNE 2 – 3, 2014
EXPORT ADMINISTRATION REGULATIONS (CATCH ALL & DENIAL LIST) TRAINING
CONDUCTED BY: KENICHIRO FUSEJIMA
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

7.      MAY 11 – 15, 2014
HITACHI COMPRESSOR SPARE PARTS LIST AND INTERCHANGEABILITY RECORD FOR MIDDLE EAST REGION TRAINING
CONDUCTED BY: KENSUKE OKUMA
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

8.      MAY 4 – 8, 2014
BASIC HITACHI GEARBOX INSPECTION & OVERHAULING
CONDUCTED BY: SHIGETO NISHI
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

9.      APRIL 27 – MAY 1, 2014
BASIC HITACHI COMPRESSOR INSPECTION & OVERHAULING (CENTRIFUGAL & RECIPROCATING COMPRESSORS, & SCREW COMPRESSORS)
CONDUCTED BY: SHIGETO NISHI
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.

10.   APRIL 20 – 24, 2014
BASIC HITACHI MOTOR INSPECTION & OVERHAULING
CONDUCTED BY: JOSE GILBERT BONDOC
CONDUCTED IN: HITACHI SAIHATI ENGINEERING SERVICES CO., LTD.
REFERENCES:

Engr. Teodora L. Tessani                              College Dean                     College of Engineering and Architecture

University Of Saint Louis of Tuguegarao

Mr. Hideki Matsuno                                      Hitachi Saihati                   Managing Director & General Manager

Hitachi Saihati Engineering Services Co., Ltd

Mr. Gilbert Bondoc                                       Hitachi Saihati                   Workshop Manager

Hitachi Saihati Engineering Services Co., Ltd.

Mr. Juanito Sinaban Jr.                                 Hitachi Saihati                   Sales and Project Manager

Hitachi Saihati Engineering Services Co., Ltd.

Mr. Jose B. Calebag                                       Asas Aljood                        Deputy General Manager

Asas Aljood Trading Establishment

I look forward to receive your kind response and please feel free to contact me on any of the inquiry regarding this CV.

I hereby declare that the above records and information are true and correct.

____________________

Jessie Calebag Jr.