· Diagnosis of desktop, application, networking and infrastructure issues.
· Troubleshooting PC’s, laptops and mobile devices.
· Support to users.
· Installation and support of telecommunication equipment.
· Responsible for supporting:
· Windows XP/Vista/Windows 7/ Windows 8.1. Office 2003 and 2007 Antivirus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
· Printers Setting.
· Hardware repairs.
· CCTV, electric fence, alarm GSM, biometric reader installer.
· Access control setting
· Solar photovoltaic technology intermediate knowledge.