PROFESSIONAL EXPERIENCE

English Online Teacher (China Market) – 51Talk, Present Academic Director – Coleman College Pte Ltd, Singapore

July 2016 to July 2017

Contribute actively in the development of the Strategic Plan as a member of the Senior Management Team;

Responsible for formulating and implementing the work plans and key performance indicators for Academic Department;

Manage the day to day running of the college academic department from primary, secondary to tertiary level (higher learning) programs, teachers (parttime and fulltime), non-academic staff, and academic resources;

Work closely with Academic Board and Examination Board to ensure that the course curriculum remain relevant and of highest quality;
Recruit, motivate, inspire and lead a team of academic staff in offering a consistent and high quality experience for our students;

Constantly keep abreast of student academic performances and ensure intervention actions are implemented timely;

Responsible for the collation, preparation, safe-keeping and coordination of academic matters relating to EduTrust requirements and keeping to its standards for quality education;

Responsible for the achievement of Key Performance Indicators set for Academic Department;

Play an active role in academic leadership development through right hiring, and effective training and developing; Provide academic leadership in course design and development;

Lead the academic department in the annual review of courses and/or modules, College policies and procedures related to Academic Department; Vet, evaluate, and ensure standard of assessment papers is met and maintained at all times;

Perform annual appraisal of staff and identify training needs for plugging functional gaps and developmental;

Lecture, on a parttime basis, in the fields of Business, Hospitality and Tourism.

Assistant Academic Director – Coleman College Pte Ltd, Singapore June 2015 to July 2016

Successfully helped bring the college to the CPE EduTrust (4 years) certification after only 6 months of employment and without much supervision, spearheading the academic team;

Manage the higher learning courses that include hospitality and tourism, business (BTEC), and sport; Manage the day to day running of the college academic department;

Work closely with Academic Board and Examination Board to ensure that the course curriculum remain relevant and of highest quality;

Recruit, motivate, inspire and lead a team of academic staff in offering a consistent and high quality experience for our students;

Constantly keep abreast of student academic performances and ensure intervention actions are implemented timely;

Play an active role in academic leadership development through right hiring, and effective training and developing; Provide academic leadership in course design and development;

Lead the academic department in the annual review of courses and/or modules, College policies and procedures related to Academic Department;

HOD cum Lecturer – Coleman College Pte Ltd, Singapore April 2015 to June 2015

Responsible for reviewing, vetting and ensuring that learning outcomes are aligned and met in the delivery process and assessments;
Lecture in the Hospitality and Tourism programs and Business related courses/modules – Diploma in International Hospitality Management; Diploma in International Tourism Management; Advanced Diploma in Tourism and Hospitality Management;

Manage the BTEC Business and in-house Sport program of the college; Lead Internal Verifier of BTEC Business;

Manage day-to-day planning and delivery of curricula of respective disciplines; Manage a team of teachers to ensure course curricula are delivered according to stipulated schedules and guidelines;

Prepare the timetable and deployment of teachers within the department; Perform the functions of a teacher when needed; Oversee the setting up and maintenance of the department’s filing system;

Ensure that all academic-related activities are complied with, meeting all regulatory and EduTrust requirements;

Monitor student performances (academic & attendance) and ensure implementation of timely intervention/actions, when necessary;

Conduct annual review of courses and/or modules, college’s policies and procedures under his/ her charge; Perform an active role in the course design and development

Head, Business and Tourism – Shelton College International Pte Ltd, Singapore, March 2013 to Oct 2014

Successfully helped bring the college to the interim inspection of the CPE EduTrust (4 years) certification after only 8 months of employment and without much supervision

Prepare, collate and establish pertinent documents for the application to Pearson BTEC as a vocational centre, and for quality assurance programme delivery of Level 5 HND Diploma in Business. Application successfully approved by Pearson BTEC and CPE. The same was applied and successfully approved for Level 5 HND Diploma in Hospitality Management

Conduct programme presentation to clients/schools, course mapping, considers exemptions, and student progression counseling

Set and moderate assessment papers, and liaises with external university partner for the franchise and quality assured programmes

Sit in the Academic Board as well as in the Examination Board;

Lecture in Diploma, Advance Diploma and Degree: Business Environment, International Marketing, International Business Management, Integrated Marketing Communications, Human Resource Management, Corporate Strategy, Organization Behavior, Contemporary International Marketing, Business Ethics, Project Management, Business Management, Business Studies, Research Method, Operations Management (BA), Operations Management in Travel Tourism and Hospitality, and other business related courses

Manager – Kowabunga! Education Pte Ltd, Singapore March 2011 to February 2013

Catalyst of change for developing intervention program for the company and implementing formulated policies resulting to a better work environment, customer-focused service, and
competitive advantage in the industry

Responsible for the management of entire operation of the education centre (student care and tuition program), covering the whole spectrum of the Human Resource management, including recruitment & selection, personnel performance review & evaluation, salary review and payroll, etc.; presentation of products and services to external parties to ensure the upward trend of the business that helped grow the company from 1 centre to 3 in a span of 2 years of supervision; preside over meetings, and supervise overall operation of the headquarters and its branch

Conduct strategic planning and direction/goal-setting workshop with directors and staff on a yearly basis and reviews/evaluates performance of the company bi-annually

Veto, approve and recommend curriculum design for the timetable of students submitted by teachers, and review such curriculum annually for improvement and continuous innovation

Conduct in-house training and development workshops/seminars; conduct team building and personality enhancement talks, and peer counseling

Director, Student Affairs – Holy Name University, Philippines June 2009 to Sept 2010

Responsible for the supervision, monitoring, evaluation and recommendation for staffing and promotions of the following offices that comprise the Office of the Student Affairs: Scholarship, Athletics, Student Discipline, Student Activities, and Women’s Affairs

Plan, implement, review, and evaluate relevant programs initiated by the offices under the Student Affairs and set strategic direction of the entire department

Supervise, monitor and implement policies on admissions/registration of students, scholarships, and career assistance/services

Formulate policies for the general welfare of the students in the University, and implement disciplinary sanctions

Design and conduct trainings on strategic planning and direction, leadership, and team building for students and members of the faculty alike

Chairperson of the Committee on Decorum and Investigation; Prefect of Discipline in the tertiary level; Member, Committee on Screening and Hiring of Applicants;

Conduct researches in various fields such as marketing, management, government and non- government surveys as part of my scope of responsibility.

Lecturer – Holy Name University, Philippines June 1999 up to September 2010

Member of the faculty of the College of Business Administration, teaching in the fields of Human Resource Development, Management, Business and Finance, Marketing, Advertising, Public Relations and Organization Development; Global Banking and other business related subjects;

Member of the Committee on Curriculum Review and Design for the Business department; Assistant Chairperson of the Committee on Student Services for accreditation of programme & development;
Consultant/adviser in marketing research and business feasibility studies of graduating students; Panelist – Oral Defense of graduating students majoring in Commerce/Business.

Freelance Trainer/Facilitator/Consultant – April 2002 to Present

Design workshops and modules tailored-fit for the needs of a particular company or organization. These workshops serve as interventions for companies that aim for a greater impact in the industry. Also, these trainings are conducted with the end-in-view of equipping key employees with professional as well as social skills essential for the advancement of the organization;

Workshops conducted: Visioning; Budget Planning; Strategic Direction; Leadership training; Team Building; Personality Development; Customer Care, Gender Sensitivity Training; Training for the youths on various themes/topics.

Organize and facilitate events/programs of particular companies in need of events organizer.

Women’s Affairs Officer – Holy Name University, Philippines June 2003 to May 31, 2009

Identify the role of women in society through the creation and promotion of awareness programs;

Develop and implement programs for female students that address development needs, interests, and special concerns;

Formulate a system that would facilitate activities concerning the conduct and/or implementation of designed activities;

Conduct symposia, open forum, trainings, and seminars on pertinent issues as medium of exposure for students, faculty and staff;

Execute appropriate policies, procedures, rules and regulations relevant to female students;

Support efforts of other private sectors and/or associations that promote women’s rights and welfare;

University representative in local, regional, and national conventions, training, and seminars on women’s issues and updates on laws concerning women and children.

Student Activities Officer – Holy Name University, Philippines June 2003-May 2009

Develop guidelines for recognition of organized student clubs/organizations;

Approve/disapprove applications for student organizations; Supervised co- and extra-curricular activities of the students and sees to it that these activities are relevant and safe;

Spearhead the planning and execution of programs for the development of co- and extra- curricular competencies of the students as well as the conduct of outreach programs in behalf of the school;

Set guidelines for all student activities in- and off- campus; Function as adviser of student
organizations and oversees the performance of faculty advisers;
Evaluate performance of various campus student organizations and recommended renewal of application for recognition.

Consultant/Trainer – Lifeline Care Plans (Brokerage), Philippines May 2002 to October 2004

Design and conduct training-workshop for the creation of the Vision-Mission-Goals of the company;

Monitor quarterly sales and reports; Conduct consultations with manager and staff on issues related to personnel, management, production, sales, customer relations/assistance;

Recommend policies that helped change the system of the company with the end-in-view of raising the bar where service is concerned.

Lecturer – Asia Career College Foundation, Philippines October 1997 to March 1999

Lecturer, College of Business Administration and taught in the following subjects: Public Relations, Management, Marketing, Organization Behavior and other business related subjects

Branch Manager – Wellstone Lending Inc., Philippines October 1996 to 1998

Set up the branch in the capital region;

Responsible for the recruitment, screening, hiring, evaluation of staff/personnel, as well as planning, organizing, budgeting, and directing of the branch office;

Formulate and implement policies for the proper conduct of the business; Review, evaluate, and approve/disapprove loan applications of client in the small vendor’s industry;

Conduct regular consultation with clients on their financial situation; Responsible for the production growth of the business; Report sales and performance to the General Manager on a quarterly basis.

PROFESSIONAL DEVELOPMENT

Certified Organization Development Analyst, Carlton Advance Management Institute accredited work study program, 2012, Jakarta, Indonesia – With Distinction

Certified Organizational Development Analyst Paper 1 Organizational Diagnosis Using Six Box Organizational Model Contents

Certified Organizational Development Analyst Paper 2
Diagnosis of the Current Organization Using Malcolm Baldridge Performance
Excellence Model
Doctor of Organization Development and Transformation, 2009, Cebu Doctors’ University, Philippines

Dissertation: “Organization Development Interventions on the Functioning Team of the

Administrative Committees at Holy Name University, Tagbilaran City, Bohol, Philippines”

Master in Business Administration (MBA), 2002, University of San Jose Recoletos, Philippines

Bachelor of Science in Commerce major in Management, 1996, Holy Name University, Philippines

TRAINING

BTEC Higher Nationals – Quality Assurance for RQF – 18 April 2017

Advanced Certificate in Training and Assessment (ACTA), Singapore – 2016

BTEC Workshop, Singapore – 2015

BTEC Implementation, Singapore – 2014

Teaching & Learning Enablers: Measuring and Enhancing Student Learning and Outcomes – 2013

Advancing Company Growth Through HR Capabilities Seminar, Raffles Convention Centre – 2012

Exploring Humanitarian Law Workshop for Trainers, Singapore Red Cross, Singapore – 2012

Diversity Management – The Disabilities Series, SNEF Training Institute, Singapore – 2012

Action Research at Organization Development & Transformation Thai Seminar & Training Center, Bangkok, Thailand – 2007

Education Work with Women, Institute of Women Studies, Manila, Philippines – 2004

PROFICIENCY

PowerPoint Excel

MS Office Applications

VOLUNTEER WORK

Red Cross, Singapore
CareHuts – Care Community Services Society, Singapore SASCO Dementia Day Care Centre, Singapore