Joan Clavano Galve
Address: BLK-1, LT-8 Calaanan Relocation site Phase2B
Canitoan, Cagayan De Oro City, 9000 Philippines
Mobile no: 09353953460/+639225480228
Email address: [email protected]

OBJECTIVE:
To be part of a reputable and world class company. To seek a challenging role where my skills can be utilized and nurtured. To belong to a company which will allow me to work with people who will encourage me to grow both personally and professionally.

SKILLS:
With 2 years & 5 months experience in the field of services operation, customer services, retail sales and logistics.
Great ability to manage and organize the retail operation.
Strong ability to plan and coordinate marketing programs.
Proficient in team and individual development.
Enthusiastic and self-motivated. Believes in the value of motivating the staff to improve work efficiency.
Professionally trained, sales and customer focused, excellent in customer and employee relations.
Knowledgeable in WINDOW OFFICE, UBUNTO OFFICE application and TP Linux for POS.

Educational Background:
Tertiary: Bachelor of Science in Business Administration Major in Financial Management
PHINMA- Cagayan de Oro College Max Suniel St,
Carmen, Cagayan de Oro City
(S.Y – 2013 – 2017)
Secondary: Pedro “Oloy” N. ROA Sr high School
P.N ROA Subdivision, Calaanan Canitoan
Cagayan de Oro City Misamis Oriental
(S.Y – 2009 – 2013)
ELEMENTARY: Calaanan Elementary School
P.N ROA Subdivision Calaanan Canitoan
Cagayan de Oro City

PERSONAL DATA:
Name: Joan C. Galve Status: Single
Birth Month: May 28, 1995 Gender: Female
Birth Place: Ilaya Carmen, Cagayan De Oro City Weight: 61 kl
Address: BLK-1, LT-8 Calaanan Relocation site Phase2B
Canitoan, Cagayan De Oro City Height: 5’4
Religion: Roman Catholic Nationality: Filipino
Name of Mother: Teresita C. Galve
Name of Father: Aquileo M. Galve

Work Experience:

CASHIER & SELLING SUPERVISOR (Mar 22, 2017 to Aug 22, 2019)
Company: SuperValue Inc. (Sm Supermarket)
Upper Carmen, Cagayan de Oro City

PRIMARY RESPONSIBILITY:
Direct department’s total resources in order to effect the optimum productivity level and ensure the customers need and demands are prioritized. Responsible for Fresh, Food1 & Nonfood Category

SPECIFIC TACKS:
Ensure smooth flow of operations and assist the Store Manager.
Monitor manpower requirements and appropriate distribution of resources.
Set responsibilities of Fresh, Food1 & 2 and Nonfood category personnel and diser.
Supervise counter-checking of deliveries of Food1 & Food2 and Nonfood items.
Oversee implementation of PCA and handle concerns on INF/ unscannable items of Fresh, Food1 & 2 and Nonfood
Supervise refilling and forwarding of stocks in the selling area
Supervise withdrawal and display of new/regular items in the selling area
Evaluate and recommend solution to the over/under stock issues by correcting parameter setting.
Continue monitoring activity as endorsed by the opening shift.
Ensure effective implementation of “customer assistance” functions during peak hour
Ensure cleaning/clearing of selling and warehouse area.
Update comlog of any instructions, advise or pending issues for endorsement to the opening shift

Others:
Signing of HRD document s
Audit and evaluation of promo selling personnel and follow up training needs of personnel.
Facilitate orientation and training of Fresh, Food1&2 and Non-food Selling personnel
Support management decisions, requirements and expectations.
Perform other related functions as may be assigned from time to time.

SEMINARS ATTENDED:

08/17/2015 – E-Camp
10/06/2016. – Assistant Facilitator
09/28/2017. – Vision/Mission
11/24/2017. – Food handler seminar at CHD
12/01/2017. – Food safety
04/03/2018. – Team Building
04/40/2018. – Managing Difficult situation
06/10/2018. – Basic Supervisor skills

LEARNING SEASSION:
9. 10/15/2017 – Corporate Image
10. 10/15/2017 – Service Excellence
11. 10/15/2017 – Professionalism

REFERENCES:
Ms. Reina Cristy Logrono Mr. Allan A. Porcadilla
CMA Instructor/ Former JMA Officer in Charge
(In COC-PHINMA) (CDRRMD)

Mr. Felixberto Gabales Mrs. Merry Chris Ligan
School Administrator Dean of CSDL
(COC-PHINMA) (COC-PHINMA)

Ms. Jean Marie Enriquez Mrs. Marymae Daiz Suminguit
CMA Secretary (COC-PHINMA) COE Academic Secretary

May 19, 2020
The Manager

Dear Ma’am/Sir;
I am Joan C. Galve, Graduate of Bachelor of Science and Business Administration Major in Financial Management at Phinma-Cagayan de Oro College.
I am applying for a vacant position of Cashier, Selling Supervisor or Any position in your company I believe that the experience that i had in my education and training will help me to work productively in your institution. Moreover, i will surely enhance my skills and acquire additional knowledge in the field or work that i am applying for. You may contact me using my phone number 09353953460 or Email address [email protected] and for more information, attached is my Resume.
I am hoping for your favorable feedback with application. Thank you and God bless!

Respectfully Yours,
Joan C, Galve