Joanne Elizabeth Dent
32 Seventh Avenue, Clipstone, Mansfield, Nott’s, NG21 9DR
01623 409811
07966406073
Email: [email protected]

Personal profile
A BSc (Hons) Wildlife Conservation graduate, a professional individual who is passionate about wildlife and conservation, is motivated, enthusiastic and keen to experience and learn with a friendly, approachable personality. I am a reliable, level-headed team player who is trustworthy and hardworking. Making a difference to wildlife is important and I am looking forward to a rewarding career in which I can achieve this. Currently studying MSc Biodiversity, Wildlife and Ecosystem Health.
Education
Sep 16 University of Edinburgh
MSc Biodiversity, Wildlife and Ecosystem Health
August 2016 Self-study
Biology GCSE. Grade B
Oct 11 – May 2014 Nottingham Trent University, Brackenhurst Campus
BSc Wildlife Conservation. 2.1 achieved. Modules included: Wildlife management, Advanced Ecology, Adaptive physiology, Experimental design and animal behaviour.
Final year dissertation: Hedgehog personality study which included locating hedgehogs using radio tracking equipment and GPS and recording and analysing behaviour
Final year included field trip to South Africa where large mammal transects were performed, bird surveys, Acacia tree studies and animal tracking at night.
Oct 09 – June 11 Nottingham Trent University, Brackenhurst Campus
BTEC National Certificate in Countryside Management with Double Distinction
Jobcentreplus
2005 NVQ Level 2 Administration
2005 British Horse Society Stage One Care
Strategic Training Solutions, Mansfield
2003 ‘European Computer Driving License’
2001 West Nott’s College, Mansfield
City and Guilds Level one IT
1991 – 1993 Garibaldi Comprehensive Sixth Form, Forest Town
A- Level Sociology and English
1989 – 1991 Garibaldi Comprehensive, Forest Town
11 GCSEs including Maths, English and Science

Related work experience

April 2018 – present FPCR, Derby, Seasonal Ecologist
Great Crested Newt surveys, reptile translocation surveys, reptile surveys and bat transect surveys
October 2014 – July 2017 Center Parcs, Rufford, Nottinghamshire, Senior Educational Ranger
All aspects of staff management, staff training and monitoring of career development, producing rotas. Assessing demand for activities, assisting guests with advice on wildlife, providing wildlife walks and nature activities, care of animal species on site. First aider
• Butterfly surveys
• Bat emergence surveys
• Reptile surveys
April 2017 UK Wolf Conservation Trust, volunteer. Volunteered for two weeks, experience included ethograms, feeding wolves, providing enrichment for wolves and cleaning and maintenance of enclosures. Undertaking research for the Trust, assisting with welcoming visitors on open day maintenance of site and care of other animals on site which included African Pygmy goats and tortoise.
April 2017 Emec Ecology, Badger survey, Volunteer
2009 – Present Nottinghamshire Wildlife Trust, Volunteer, submission of mammal sightings to the mammal records officer
November 2012 West Midlands Safari Park, Volunteer. Duties included preparation of food and feeding of ungulates, Rhino and Hippopotamus, general care of zebra, hippo, ungulate turn out areas and enclosures

2012 The Mammal Society, volunteer for Hedgehog survey in conjunction with Derbyshire Mammal Group and Dr Yarnell from Nottingham Trent University: Bait tunnels were set out to ascertain presence/absence of hedgehogs. Data was then plotted using GoogleEarth. Maps
2009 – 2011 For Nottinghamshire Wildlife Trust, volunteer
Responsibilities included
• Habitat management: removal of invasive species such as Himalayan balsam
• Mowing of hay meadows
• Construction of steps and boardwalk at Pleasley
• Wildflower surveys
Additional work experience

November 17 – April 18 Child Protection Administrator, Nottinghamshire County Council, Mansfield
Producing summaries of sensitive Child Protection conferences, inputting data on to bespoke system, liaising with external agencies, distribution of produced documents to relevant parties within set deadlines
September 17 – Nov 17 Ambulance Attendee, First4care
Ensuring that vulnerable children are safely transported to and from school
April 02 – Jan 08 Administration Officer, Jobcentreplus, Mansfield
Computer work, processing customer’s claims; customer service; telephone enquiries; dealing with employers; using databases to keep stats

August 01 – 02 Retail assistant, Poundstretcher, Mansfield
Customer service, cash handling, till work and stock replenishment

1998-2001 Retail assistant, The Studio, Sutton in Ashfield
Customer service, cash handling, stock replenishment and managing the shop alone; training new staff

Skills profile

Good communication/listening skills and being supportive and understanding to others, relate well to people from all backgrounds
• Dealing with phone conversations with Incapacity benefit customers regarding personal and delicate issues with benefit claims
• Dealing with customers in a non-judgemental way

Team worker or can work alone

• Team work within a large benefit team to reach monthly targets
• Working alone on individual claims
• Supervisory experience

Well organised and prioritising own workload
• Meeting targets at Jobcentreplus and Nottinghamshire County Council

Computer skills
• European Computer Driving License achieved, computers used constantly at Jobcentreplus and while studying at University
• Knowledge of Microsoft word and excel
• Basic knowledge of Vortex, ArcGIS, SPSS and Minitab
• IT including social media

Customer service experience
• All previous jobs have involved dealing with customers either face to face or on the telephone where a high level of service was required

Activities and interests – Horse riding, horse owner, amateur bird watching, member of Nottinghamshire Wildlife Trust, volunteer hedgehog carer. Movies and music. References Available on request

Joanne Elizabeth Dent

32 Seventh Avenue, Clipstone, Mansfield, Nott’s, NG21 9DR

01623 409811

07966406073

Email: [email protected]

Personal profile

A BSc (Hons) Wildlife Conservation graduate, a professional individual who is passionate about wildlife and conservation, is motivated, enthusiastic and keen to experience and learn with a friendly, approachable personality.  I am a reliable, level-headed team player who is trustworthy and hardworking.  Making a difference to wildlife is important and I am looking forward to a rewarding career in which I can achieve this.  Currently studying MSc Biodiversity, Wildlife and Ecosystem Health.

Education

Sep 16                                    University of Edinburgh

MSc Biodiversity, Wildlife and Ecosystem Health

August 2016                          Self-study

Biology GCSE. Grade B

Oct 11 – May 2014                 Nottingham Trent University, Brackenhurst Campus

BSc Wildlife Conservation. 2.1 achieved.  Modules included: Wildlife management, Advanced Ecology, Adaptive physiology, Experimental design and animal behaviour.

Final year dissertation: Hedgehog personality study which included locating hedgehogs using radio tracking equipment and GPS and recording and analysing behaviour

Final year included field trip to South Africa where large mammal transects were performed, bird surveys, Acacia tree studies and animal tracking at night.

Oct 09 – June 11                  Nottingham Trent University, Brackenhurst Campus

BTEC National Certificate in Countryside Management with Double Distinction

Jobcentreplus

2005                                       NVQ Level 2 Administration

2005                                       British Horse Society Stage One Care

Strategic Training Solutions, Mansfield

2003                                       ‘European Computer Driving License’

2001                                       West Nott’s College, Mansfield

City and Guilds Level one IT

1991 – 1993                         Garibaldi Comprehensive Sixth Form, Forest Town

A- Level Sociology and English

1989 – 1991                           Garibaldi Comprehensive, Forest Town

11 GCSEs including Maths, English and Science

Related work experience

April 2018 – present           FPCR, Derby, Seasonal Ecologist

Great Crested Newt surveys, reptile translocation surveys, reptile surveys and bat transect surveys

October 2014 – July 2017  Center Parcs, Rufford, Nottinghamshire, Senior Educational Ranger

All aspects of staff management, staff training and monitoring of career development, producing rotas.  Assessing demand for activities, assisting guests with advice on wildlife, providing wildlife walks and nature activities, care of animal species on site.  First aider

·         Butterfly surveys

·         Bat emergence surveys

·         Reptile surveys

April 2017                             UK Wolf Conservation Trust, volunteer.  Volunteered for two weeks, experience included                 ethograms, feeding wolves, providing enrichment for wolves and cleaning and maintenance of                   enclosures.   Undertaking research for the Trust, assisting with welcoming visitors on open day                 maintenance of site and care of other animals on site which included African Pygmy goats and                 tortoise.

April 2017                             Emec Ecology, Badger survey, Volunteer

2009 – Present                    Nottinghamshire Wildlife Trust, Volunteer, submission of mammal sightings to the mammal records officer

November 2012                  West Midlands Safari Park, Volunteer.  Duties included preparation of food and feeding of ungulates, Rhino and Hippopotamus, general care of zebra, hippo, ungulate turn out areas and enclosures

2012                                      The Mammal Society, volunteer for Hedgehog survey in conjunction with Derbyshire Mammal Group and Dr Yarnell from Nottingham Trent University: Bait tunnels were set out to ascertain presence/absence of hedgehogs. Data was then plotted using GoogleEarth. Maps

2009 – 2011                         For Nottinghamshire Wildlife Trust, volunteer

Responsibilities included

·         Habitat management: removal of invasive species such as Himalayan balsam

·         Mowing of hay meadows

·         Construction of steps and boardwalk at Pleasley

·         Wildflower surveys

Additional work experience

November 17 – April 18    Child Protection Administrator, Nottinghamshire County Council, Mansfield

Producing summaries of sensitive Child Protection conferences, inputting data on to bespoke system, liaising with external agencies, distribution of produced documents to relevant parties within set deadlines

September 17 – Nov 17    Ambulance Attendee, First4care

Ensuring that vulnerable children are safely transported to and from school

April 02 – Jan 08                 Administration Officer, Jobcentreplus, Mansfield

Computer work, processing customer’s claims; customer service; telephone enquiries; dealing with employers; using databases to keep stats

August 01 – 02                     Retail assistant, Poundstretcher, Mansfield

Customer service, cash handling, till work and stock replenishment

1998-2001                             Retail assistant, The Studio, Sutton in Ashfield

Customer service, cash handling, stock replenishment and managing the shop alone; training new staff

Skills profile

Good communication/listening skills and being supportive and understanding to others, relate well to people from all backgrounds

·         Dealing with phone conversations with Incapacity benefit customers regarding personal and delicate issues with benefit claims

·         Dealing with customers in a non-judgemental way

Team worker or can work alone

·         Team work within a large benefit team to reach monthly targets

·         Working alone on individual claims

·         Supervisory experience

Well organised and prioritising own workload

·         Meeting targets at Jobcentreplus and Nottinghamshire County Council

Computer skills

·         European Computer Driving License achieved, computers used constantly at Jobcentreplus and while studying at University

·         Knowledge of Microsoft word and excel

·         Basic knowledge of Vortex, ArcGIS, SPSS and Minitab

·         IT including social media

Customer service experience

·         All previous jobs have involved dealing with customers either face to face or on the telephone where a high level of service was required

Activities and interests – Horse riding, horse owner, amateur bird watching, member of Nottinghamshire Wildlife Trust, volunteer hedgehog carer.  Movies and music.  References Available on request