Joanne Elizabeth Dent
32 Seventh Avenue, Clipstone, Mansfield, Nott’s, NG21 9DR
01623 409811 Mob: 07966406073
Email: [email protected]

Personal profile
With a Post Graduate Diploma in Biodiversity Wildlife and Ecosystem Health and a BSc (Hons) in Wildlife Conservation I am a professional individual who is passionate about wildlife, conservation and animals. An individual who is motivated, enthusiastic and keen to experience and learn with a friendly, approachable personality. I am a passionate, reliable, level-headed team player who is trustworthy and hardworking.

Education
Sep 16 – March 19 University of Edinburgh
PGDip Biodiversity, Wildlife and Ecosystem Health
August 2016 Self-study
Biology GCSE. Grade B
Oct 11 – May 2014 Nottingham Trent University, Brackenhurst Campus
BSc Wildlife Conservation. 2.1 achieved. Modules included: Wildlife management, Advanced Ecology, Adaptive physiology, Experimental design and animal behaviour.
Final year dissertation: Hedgehog personality study which included locating hedgehogs using radio tracking equipment and GPS and recording and analysing behaviour
Final year included field trip to South Africa where large mammal transects were performed, bird surveys, Acacia tree studies and animal tracking at night.
Oct 09 – June 11 Nottingham Trent University, Brackenhurst Campus
BTEC National Certificate in Countryside Management with Double Distinction
Jobcentreplus
2005 NVQ Level 2 Administration
2005 British Horse Society Stage One Care
Strategic Training Solutions, Mansfield
2003 ‘European Computer Driving License’
Related work experience
July 2018 – Dec 19 Bransby Horses, Lincolnshire, Equine Welfare Assistant
All aspects of equine care; health and wellbeing; including grooming, handling and assisting the vet, farrier and dentist
April 2018 – Oct 18 FPCR, Derby, Seasonal Ecologist
Great crested newt surveys, reptile translocation surveys, reptile surveys and bat emergence and transect surveys
October 2014 – July 2017 Center Parcs, Rufford, Nottinghamshire, Senior Educational Ranger
All aspects of staff management, staff training and monitoring of career development, producing rotas. Assessing demand for activities, assisting guests with advice on wildlife, providing wildlife walks and nature activities, care of animal species on site. First aider
• Butterfly surveys
• Bat emergence surveys
• Reptile surveys
April 2017 UK Wolf Conservation Trust, Volunteer. Volunteered for two weeks, experience included ethograms, feeding wolves, providing enrichment and cleaning and maintenance of enclosures. Undertaking research for the Trust, assisting with welcoming visitors on open day, maintenance of site and care of other animals on site which included African Pygmy goats and tortoise.
April 2017 Emec Ecology, Badger survey, Volunteer
2009 – Present Nottinghamshire Wildlife Trust, Volunteer, submission of sightings to mammal records officer
November 2012 West Midlands Safari Park, Volunteer. Duties included preparation of food and feeding of ungulates, Rhino and Hippopotamus, general care of zebra, hippo, ungulate turn out areas and enclosures
2012 The Mammal Society, Volunteer for Hedgehog survey in conjunction with Derbyshire Mammal Group and Dr Yarnell from Nottingham Trent University: Bait tunnels were set out to ascertain presence/absence of hedgehogs. Data was then plotted using GoogleEarth. Maps
2009 – 2011 Nottinghamshire Wildlife Trust, Volunteer
Responsibilities included
• Habitat management: removal of invasive species such as Himalayan balsam
• Mowing of hay meadows
• Construction of steps and boardwalk at Pleasley, Wildflower surveys
Additional work experience
Nov 19 – present MASH Officer, Nottinghamshire County Council, Annesley
Prioritising safeguarding referrals, inputting on to bespoke computer system. Liaising with social workers
November 17 – April 18 Child Protection Administrator, Nottinghamshire County Council, Mansfield
Producing summaries of sensitive Child Protection conferences, inputting data on to bespoke system, liaising with external agencies, distribution of produced documents to relevant parties within set deadlines
September 17 – Nov 17 Ambulance Attendee, First4care
Ensuring that vulnerable children are safely transported to and from school

Skills profile
Good communication/listening skills and being supportive and understanding to others, relate well to people from all backgrounds
• Dealing with phone conversations with Incapacity benefit customers regarding personal and delicate issues with benefit claims
• Dealing with customers in a non-judgemental way

Team worker or can work alone
• Team work within a large benefit team to reach monthly targets
• Working alone on individual claims
• Supervisory experience

Well organised and prioritising own workload
• Meeting targets at Jobcentreplus and Nottinghamshire County Council

Computer skills
• European Computer Driving License achieved, computers used constantly at Jobcentreplus and while studying at University
• Knowledge of Microsoft word and excel
• Basic knowledge of Vortex, ArcGIS, SPSS and Minitab
• IT including social media

Customer service experience
• All previous jobs have involved dealing with customers either face to face or on the telephone where a high level of service was required

Activities and interests – Horse riding, horse owner; BHS Stage one care, amateur bird watching, member of Nottinghamshire Wildlife Trust, volunteer hedgehog carer. Movies and music. References Available on request