John Conrad S. Contreras
Philippines -182-Paliwas, Obando, Bulacan 3021 – 09558561144
[email protected]
Age:28 – Height: 5’9” – Weight: 73Kg – Birth Date: May 16, 1990
Profile
Computer Engineering with an impressive blend of technical expertise. Committed to providing quality and
consistent technical support. Managing projects and resolving issues in hardware and software. Enjoys
troubleshooting to find solutions in technical issues.
Skills
Hardware repairs, Software support, Installations, Network security, Administration, Network wiring and
Electrical wiring.
Customer service, self-motivated, reliable, quick learner and willing to take initiative.
Education
Access Computer Colleges
B.S. in Computer Engineering
2011
Manila, Philippines
Accomplishments
Philippine Long Distance Telephone Company
On-the-Job Training
Jumpering of Service Orders
Testing of telephone wires
Updating of records, software and hard copy
Checking of DSL NGN migration
Checking of pre-jumper NGN connection
Verifying of primary/DP port assignment through ICMS
(Integrated Customer Management System) and cabinet
2
nd St., 11th Avenue, Grace Park, Cal. City
Oct. 19 – Nov 24, 2010
Access Computer and Technical Colleges
Job Induction
Venus Hotel, Baguio City
Feb. 21-22, 2011
Access Computer and Technical Colleges
Cell phone Repair
Computer Networking
C.M. Recto
January 15, 2011

Access Computer and Technical Colleges
Computer Hardware/ Peripherals,
Advance PC Trouble Shooting
Operating system
Installation and Maintenance
Fundamentals of Micro Controller
C.M Recto
January 10, 2011
ICpep Challenge
Seminar on ethical hacking
MS-Windows 7 and Anti Virus
@Far Eastern University
East Asia College Auditorium
Sampalok Manila
January 30, 2010
ICpep
An Evolving Desktop, Green IT and Western Digital HDS Technology
Pamantasan ng Lunsod ng Maynila
University activity center Intramuros, Manila,Philippines
February 20, 2010
Arren Seminar School
Cutting Edge in Information Technology
913 Nicanor Reyes St. Sampaloc, Manila
October 19, 2007
College Awards and Organization
2009 Service Award, 2010 Ambassador Award, 2009-2010 Bronce and Silver Medalist in Badminton.
2011 Appointed Vice President in Computer Engineering Department
Professional Experience
Syrex Corporation
August 16, 2011 to May 31, 2013
Technical Support
Makati, Philippines
Customer Service. Resolved customer complaints and concerns.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Built and maintained successful relationships with consumers.
Hardware and Software Support
Hardware involves are:
Scantron Scanner – Client training and repairs.
Clients: Universities, Colleges, Hospital, Air-force, Navy, Army, Maritime, Training school, High Schools and
elementary (Nationwide)
IML Click (Audience Response System) – Powerpoint designs, Operator and Technical Support.
Clients: Nestle, Unilab, GSK (Glaxo Smith Kline), Petron, CTV Event Organizer, Wyeth etc…
Venue: 5 – 4 Star Hotels, Auditorium and Cinemas.

Manila Teachers’ Mutual Aid System
June 1, 2013 to May 30, 2016
I.T. Personnel / Technical Engineer
United Nation Ave. Ermita Manila, Philippines
Generally support daily transaction problem via net support, telephone call and within the building, evaluation
of defective equipment, installation of new equipment, data transfer, network and electrical wirings, network
configuration, CCTV installation and monitoring.
Equipment involves are: Servers, Workstations, Laptops, Pen tablet, webcam, UPS, AVR, CCTV cameras,
DVR, Dot matrix printers, Passbook printer, Laser Printer, Image scanner, All-in-one Printers, Switches,
Biometrics finger scanner and Data Cabinet..
Client: Head Office, Branch and Extension offices in Luzon and Visayas Philippines.
Chuck E. Cheese
American Amusement and Restorant
Hadeel Jeddah Corp.
June 15, 2016 to April 15, 2017
I.T Engineer Backup / Video Games Technician
Kingdom of Saudi Arabia, Jeddah
Customer service, video games installation, hardware and software repairs, mechanical repairs, preventive
maintenance, documentations, A/V studio operator, coin collector, consumables refiller, big rides operator,
bowling operator and partime waiter.
Equipment involves are: 200+ units of video games (Computers, Mechanical, Electonics)
Character Reference
Edwin German
I.T. Manager
Manila Teachers’ Savings and Loan Association
Don Sy
Marketing Manager
Jon Alcantara
Technical Engineer/ Sales Excecutive
Syrex Corporation
Eng’r Jonathan Pagurayan
Eng’r Millardo De Guzman
Proffesor
Access Computer College