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John Ruel Roa Cunanan Housekeeping

Philippines Oyaying Cunanan
Customer relationshousekeepingMarket trendsTrade shows

PERSONAL BACKGROUND

Born on January 29, 1990 in General Santos City. 28 years of age. 5’6’’tall and 84kg.

Communicate in English and Basic Cantonese in housekeeping related conversation.

Interested in movies, sports, cheerleading, singing, dancing, environment,

and internet surfing.Computer literate.Versatile. Works well under stress and

pressure. Punctual and Creative. A proactive self-starter, a positive team-player,

and an honest practitioner.

 

College: Bachelor of Arts in Mass Communication

Notre Dame of Dadiangas University

March 2013

Thesis: “Promoting community life and cultural tradition of

Indigenous People in Socsargen through Mass media”

 

High School: Notre Dame of Dadiangas University

High School Diploma

2003-2007

 

Elementary: Notre Dame of Dadiangas University

1998-2003

Experience

June 7, 2016-August 20, 2018 Room Attendant at The Landmark Macau

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor.

Promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

Enters and prepares the room for cleaning. Make the bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom, closet, Vacuums and racks the carpet.

Checks and secures the rooms. Replenish amenities according to the operational standards. Deliver and retrieve items on loan to guests e.g. iron and ironing boards. Ensure security of guest rooms and privacy of guests.

Responsible for following the standard operating procedures and for achieving and exceeding the guest satisfaction score.