CURRICULUM VITAE

JONAH MORCILLA

Email add: [email protected]

Contact No. +971565403628

OBJECTIVE

I want to seek challenging opportunities where I can fully use my skills for the success of the organization.

SKILL PROFILE:

Good Communication  and inter personal skills

Hard working team member

Computer literate ms. Word and  excel

Excellent in English oral and written

Basic Knowledge in Arabic language

PERSONAL INFORMATION:

Date of birth:June 23, 1984

Gender:Female

Marital Status:             Married

Religion:Christian Orthodox

Nationality:Filipino

Visa Status:Employment Visa (present)

Passport No.EB6894871

ACADEMIC QUALIFICATION:

BACHELOR OF SCIENCE IN INTERIOR DESIGN (2003-2007)

Post Graduated: March 30, 2007

`           (Bachelor Degree holder)

WORK EXPERCIENCE:

VICTORIA SECRET (high end lingerie)

SENIOR SALES ASSOCIATE (bra specialist)

MH. Al Shaya Company

Mall  of the emirates  Dubai uae

November 2014 to Present

JOB DESCRIPTION:

* Demonstrate ability to work as part of a team and take initiative independent of direct supervision

* Demonstrate desire to learn about all the products within all categories

* Flexibility to work and varying shifts, including nights and weekends

* Be proactive in all the way

* Demonstrate a genuine desire to provide excellent customer service to both internal and external customers

* Demonstrate on how the bra it fits to the customers

* Show all the Bras and let her try to demonstrate the bra style

* Offer all the products in store

* Ask the fit issue regarding on her bra size

* Give information about the bras technology

* Give feedback on whatever the customers asking regarding on her fit issue or bra style that she’s looking for

* Ask some reference or life style question so that you can offer her the exact bras that she wanted to have

* Welcome the customers in a friendly way and in appropriate way

VERO MODA

SENIOR SALES ASSOCIATE

November 2007 to December 2013 (6 years)

Dubai mall Dubai U.A.E

JOB DESCRIPTION:

* Create and maintain a long term relationship with the customers in order to achieve sales goals

* Assist the customers and help them what their looking for

* Provide information about the product in question

*Advice customers on utilization and care of merchandise

* Resolve any customer complain

* Displaying the item in each categories

* Changing the windows display

* Giving feedback to the store manager regarding the staff behaviour selling, or any staggering issue

* I do schedule staff and to be approved to the store manager

*giving feedbacks for any customer complaints or suggestion

*Assuring the shop to be tidy and clean

* Receive payments by cash, credits cards, check, vouchers, or automatic debits.

* Count money in cash drawers at the beginning of shifts to ensure that amounts are          correctly and that there is adequate change.

* Greet customers entering

* Maintain clean and orderly check out areas

* Issue trading stamps and redeem coupons

* Calculate total payments received during a time period, and reconcile this with total sales

* Process merchandise returns and exchange

* Keep periodic balance sheets of   amounts and numbers of transaction

* Bad, box wrap, of gift wrap merchandise, and prepare packages for shipment

* Sort, count and wrap currency and coins

* Compute and record total transaction

* Answers Customers question and provide information on procedures or policies

Lady Heart Learning Nursery/School

Receptionist cum Assistants Teacher

Tacloban City Philippines

(Every summer class) March to June 2003-2007

Jonah Morcilla

Applicant