JONATHAN M. PIEDAD
Provincial Address : Mangino, Gapan City, Nueva Ecija
Mobile Number : 0927-6949-486
E-mail Addresses : [email protected]

Summary of Qualification
Exceptional versatility and adaptability.
Able to manage multiple tasks in a pressured environment.
Excellent communication skills
Proficient in using personal computer programs such as Microsoft Word, Excel, and PowerPoint for word processing, spreadsheet, and graphic design, including internal/external correspondence, reports and presentations.

Educational Background

Bachelor of Science in Business Administration
Major in Entrepreneurial Management
Nueva Ecija University of Science and Technology
Cabanatuan City, Nueva Ecija
2010-2012

Associate in Business Administration
Major in Marketing
Nueva Ecija University of Science and Technology
Cabanatuan City, Nueva Ecija
2008-2010

Juan R. liwag memorial High School
Bayanihan, Gapan City, Nueva Ecija
2004-2008

Gapan East Central School
San Lorenzo, Gapan City, Nueva Ecija
1998-2004

EMPLOYMENT HISTORY

Restaurant Manager
Jollibee Foods Corporation
Jollibee Gapan City
March 2016 – currently employed

Job Descriptions:

Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Plans menus by consulting with crews; estimates food costs and profits; adjusts menus.
Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges.
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.
Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Store Administration Officer
Robinsons Ventures Corporation
Robinsons Department Store – Store Operation
September 2014 – March 2016

Job Descriptions:
Security
Ensures that security control measures are in place at all times
Trains and develop security guards to handle security issues
Responsible in maintaining Zero or decrease number of pilferage incidents
Housekeeping
Ensures that areas of responsibility are kept clean at all times
Keeps materials, tools and equipment properly maintained and always available when needed
Maintenance
Ensures that electrical loads are maintained within safety standards.
Ensures that the store is free from any lose wire and faulty connections
Maintains building structures
Ensures procedures for preparedness during emergencies are in place; all tools and equipment are periodically updated/tested
Ensures that pest control services are in place
Ensures immediate response to minor carpentry and repainting requirements
Maintains the air-conditioning, lighting units and other mechanical equipment
Warehousing
Ensures that receiving/release of merchandise/items are within standard procedures
Checksthe deliveries in terms of quantity and quality and ensures these are safely brought to its respective destination department on time
Ensures that operating and office supplies are properly maintained and kept available at all times.
Disposal of scarp materials
Customer Service
Acts as role model in providing excellent customer service at all times.
Ensure that customer service is properly implemented by both direct-hire and promo clerks in the department.
Train all direct-reports to handle customer-related issues.
Shrinkage and Security Control
Ensure that all merchandise in the department is handled properly to avoid spoilage and damages.
Ensures that assigned areas are properly manned to deter potential shoplifting cases.
Ensures that employee accountability towards the merchandise is accepted and implemented in the department.
Ensures that Items are tagged properly based on standards; discounts and promotions are correctly implemented.
Merchandise Display & Product Knowledge
Ensure attractive, orderly and enticing display of merchandise.
Monitors brands, styles, sizes, trends, materials, price points, sources, uses and features of all merchandise under the dept.
Proper signages and sign holders are utilized and maintained.
Monitors bestsellers and slow moving items and makes prompt analysis, feedback and recommendation of said items.
Initiates prompt replenishment of items required for display.
Business Analysis
Understanding of the department’s business trends.
Immediate coordination with Merchandising regarding bestsellers and slow moving items.
Ensure that the department is updated with current trends.
Use of available resources (JDA/server)
Policies & Reports
Act as role model in complying with company policies and ensures that staff comply with all policies and work requirements at all times.
Prepares accurate reports and submits them on time.
Analyze the reports and provides sound conclusions and recommendations to improve business.
Leadership
Inspire, motivate and develop associates to improve performance.
Provides support to team efforts in specific programs and initiatives
Others
Handling personnel – Discipline, schedules, efficiency, productivity
Monitoring of personnel performance
Ensures customer service is being efficiently rendered by all personnel under the department
Accurate timekeeping of agency timecards and accounting of billing statements
Recommends any possible improvement on the existing systems and procedures relative to his/her functions.
Minimize all maintenance costs
Proper accounting of all store fixtures, materials, tools and equipment
Update and upkeep of all business related permits and clearance
Monitoring and evaluation of agency performance and competence
Handling of all service agreements

Mall Administration Officer
Waltermart Property Management Inc.
WaltermartGapan – Store Operation
May 2012 –September 2014

Job Descriptions

Responsible for general housekeeping of shopping center which includes schedule of General cleaning, Pest Control, Posting of Janitorial and Security Guards.
Responsible for administrative duties such as updating and analyzing Daily Sales Report, Weekly Progress Report and Monthly mall updates to Management committee .( Billing, Accounts Receivable, Monitoring and Control of Office, Janitorial and Engineering Supplies, Ingress and Egress of Tenants and Exhibit implementation of General House Rules.)
Coordination with center engineers for technical concerns.
Build tenants relations and serve as conduit to head office for their concerns and vise versa.
Regularly conducts dialogue with tenants with regards to the improvement of sales.
Ensure compliance of tenants and their personnel with all Shopping Center Guidelines and House Rules.
Full implementation of Center-wide activities designed by marketing department.
Recommends Local Activities and Events aiming to build community relations and participants.

Regular Service Crew
Jollibee Foods Corporation
Gapan City Branch
May 2008 – May 2012

Job Description

Served as production controller (PC) of kitchen group
Performed inventory and FIFO (first in- first out of a product procedure)
Sanitized tools and equipment. Wash fruits and vegetable thoroughly and prepare for back up.
Cleaned the area specially maintaining cleanliness of garbage bin and grease trap and sink and organized the kitchen brigade system.
Responsible for providing quality food preparation.
Responsible for preparing the monthly / daily inventory of all store stocks.
Responsible in reporting to the Head Kitchen and Supervisor regarding kitchen concerns.

Training/Seminar Attended

Supervisory Skills in the Retail Environment
Robinsons Retail Academy
Gokongwei Brothers Foundation
April 2015

People Handling
Robinsons Retail Academy
Gokongwei Brothers Foundation
September 2015

References

Benito Balmeo
School Administrator
Nueva Ecija University of Science and Technology
Contact Number: 0906-440-0063

Ms. Maureen Wycoco
Store Manager
Robinsons Department Store
Contact Number: 0925-548-1188

MrEdselPilobello
Mall Manager
Waltermart Property Management Inc.
Tel. Number: 486-7855

Personal Data

Age 26 years old
Birth Date 27 March 1992
Place of Birth Gapan City
Civil Status Single
Citizenship Filipino
Height 5’6”
Weight 76 kgs.
Religion Roman Catholic
Father’s Name EdilbertoPiedad
Mother’s Name Marcy Piedad
Languages spoken English and Filipino