JONNEL DELFIN MANUEL
Address: Block 65 lot 16 brgy ipil 1 silang cavite

Contact Number: 09974390625

Contact Email: [email protected]

OBJECTIVES

Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment.

EDUCATIONAL BACKGROUND

Tertiary:​​Medline International school

​​​Commonwealth Ave, Matandang BalaraQuezon City, Metro Manila

​​​Caregiver

​​​SY: 2007 – 2008

Secondary:​​Culiat High School

​​​Tandang Sora Avenue, Quezon City, Metro Manila

​​​SY: 2005 – 2006

Primary:​​Makati Elementary School

​​​General Luna Street, Poblacion, Makati City, Makati City

​​​SY: 1999 – 2000

PERSONAL SKILLS

• Oral Communication skills
• Adaptability
• Ability to work under pressure
• Self-motivation
• Time management.
• Ability to work independently or as part of a team
TECHNICAL SKILLS

• Knowledgeable In Microsoft Word, Excel AndMicrosoft Power Point.
• Network troubleshooting.
• Hardware troubleshooting.

JOB EXPERIENCE
• Silver Star Resource Co. Inc., Mar 2010 -Aug 2010
As Operator / Helper
– Using a machine to do sifting for brown sugar
– Making sure that the product is in good quality

• Paeng’s Bowling And Billiard Room, Aug 2013 – Jan 2014
As Billiard Attendant
– Determine charges for service requested, collect deposits or payments, or arrange for billing.
– Resolve customer’s billing or complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
– Multitasking assisting drinks, finalizing checks, taking orders, and delivering food.

• Snack Shack Burger Grills, April 2015 – Sep 2015
As Griller
– Clean and sanitize work areas, equipment, utensils, dishes, or silverwere.
– Prepare a variety of foods, such as meats, vegetables, desserts, according to customers order or supervisor’s instruction, following approved procedures.
– Weigh or measure ingredients.
– Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.

• Snack Attack, Jan 2017 – Aug 2017
As Service Crew
– Maintain sanitation, health and safety standard in work areas.
– Operate large-volume of cooking equipment such as grills, deep fat-fryers, or griddles.
– Take food and drink orders and recieve payment from customers.

• Home Along Appliances, Sep 2017 – Feb 2018
As Sales Staff
– Listen and to resolve customer complaints regarding product’s or services.
– Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
– Prepare forms or agreement to complete sales.
– Evaluate cost and revenue of agreements to determine continued profitability.
• RRJ Rough Rider Jeans, June 2018 – Nov 2018
As Sales Associate
– Friendly and energetic with a genuine desire to provide outstanding service
– Knowledge of customer and market dynamics and requirements
– Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
– Customer service focus
• Metalcast Corporation, May 2019 – Aug 2019
As Quality Assurance Inspector
– Collect and compile statistical quality data
– Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
– Responsible for document management systems
– interpret and implement quality assurance standards and procedures

TRAINING AND SEMINARS

• Communication Skills
Mind Bank Training and Skills Corp., Mar 2013 – Mar 2013

• PC Assembly, Maintenance
AMA Computer University, Jun 2006 – Jun 2006

• Business Application Software
AMA Computer University, Jun 2006 – Jun 2006
PERSONAL INFORMATION

Nickname​: Nell

Date of Birth​: February 11, 1990

Place of Birth​: Makati City

Age​​: 30

Sex​​: Male

Height​​: 5’9

Weight​​: 64kg

I hereby that the above information are correct and true to the best of my knowledge

Belief.

Jonnel D. Manuel

​​​​​​​​​​     Applicant