JOSIAH OMONDI OTIENO

CURRICULUM VITAE

Mobile +93729573951

E-mail : [email protected]  P. O. Box Bagram Airfield US Military Base

PERSONAL INFORMATION

Gender:                                                                               Male

Date of birth:                                                                     24/08/1979

Religion:                                                                            Christian

Nationality:                                                                        Kenyan

CAREER PROFILE

A highly talented and accomplished IT professional with extensive skills and experience in certified  Network Administrator, Help Desk / Desktop support, Field Technician, 5+ years experience in IT industry in USA, Afghanistan and Kenya. lam reliable,trustworthy,numerate and ready to work in a challenging and enabling environment on own initiative and as part of team in order to fully utilize my current qualifications/Expertise and in the process meet and better my employer’s expectations.

EDUCATIONAL EXPERIENCE

Degree Accomplished:

·         Masters Of Science in Computer Science ( University Of Northern Virginia) (07/2009) USA

·         Bachelor Of Science in Information Technology ( University Of Northern Virginia) (07/2007) USA

·         CCNA at George Mason University (10/2009) USA

·         Diploma in  Institute for  Management of Information System. (IMIS) Registered in England (04/2002)   UK

·         Certificate in Computer Maintenance & Network Technology (03/200) KENYA

·         Certificate of Membership Licentiate No. 326222 (LIMIS)  (02/2003) UK

·         SQL PL Oracle  10g ( NVCC ) (07/2009) USA

Professional Certification Achieved from Microsoft, CompTIA and England (UK) institute

·         A+

·         Network+

·         MCP

·         IMIS

ABILITIES AND ATTRIBUTES

·         Pro-active and result oriented with broad knowledge / experience in Network Administrator, Help Desk / Desktop support, Field Technician

·         Well disciplined with ability to manage multiple assignments effectively under extreme pressure

while meeting tight deadline schedules

·         Strong team builder, Facilitator and loves an atmosphere that encourages the exhibition of high

professional codes of conduct to balance high level skills with maximum production

PROFESSIONAL EXPERIENCE:

AC-First  / US Government  Cable satellite Technician (Afghanistan Bagram US Military Base). 07/2019

*          Running Network cable (Cat 5e) within military building.

*          Troubleshooting / running coax cable for the military TV.

*          Testing weather UPS are working or not.

*          Documenting Military equipment’s Monitors, CPU, Severs, keyboards etc.

*          Doing paper working for all incoming and outgoing equipments

*          Doing site survey for installing computers before running network cables..

*          Implementing and conducting Administration of Resources

*          Implementing, managing, monitoring and troubleshooting hardware devices and Drivers.

*          Monitoring and optimizing system performance and reliability

*          Configuring and troubleshooting the desktop environment

*          Implementing, Managing and Troubleshooting Network Protocol and Services

*          Configuring, managing and troubleshooting security

Part Time Lecturer at Institute of Advance Technology               03/2014 to 04/2019                     Kenya

Lecture ring IT Professional Certification in the evenings / IAT System

*          A+

*          Network+

*          MCP

*          CCNA

CIS Support at ATCO Frontec Europe (Afghanistan US Military Base)   03/2013 to 12/2013

*          Windows 2003 Operating Systems and tools

*          Daily / weekly / monthly backup

*          Weekly shout down switches, router, VIOP

*          Conducting remote assistance to workers

*          Using SDM to Telnet into your Router

*          Checking Network Connectivity and Troubleshooting

*          Enhanced IGRP (EIGRP) and OPEN

*          Protocols & Standards (e.g. OSI model / network protocols / network services / subnetting & gateways / WAN technologies)

*          Network Implementation (e.g. Server OS capabilities / VLANS / network attached storage / disaster recovery / firewall and proxy)

*          Network Support (e.g. Selecting appropriate TCP/IP utility / configuring clients servers / troubleshooting-causes and fixes)

*          Implementing and conducting Administration of Resources

*          Implementing, managing, monitoring and troubleshooting hardware devices and Drivers.

*          Monitoring and optimizing system performance and reliability

*          Configuring and troubleshooting the desktop environment

*          Implementing, Managing and Troubleshooting Network Protocol and Services

*          Configuring, managing and troubleshooting security

Part Time Lecturer at Institute of Advance Technology                  10/2010 to 03/2013                  Kenya    Kenya

Lecture ring IT Professional Certification in the evenings / IAT System

*          A+

*          Network+

*          MCP

Network Administrator _ Micron Technology lnc.     10/23/2006 to 08/06/2010                                  USA

*          Diagnosing/ troubleshooting/ repair computers both hardware and software including Dell/HP system boards, CPUs, RAM, IDE/SATA/SCSI Hard Drives, CD/DVD Readers/Burners, printers

*          Servicing computers. (CPU, Keyboard, Mouse and Monitor) etc.

*          Setting up wireless troubleshooting configuration and maintenance

*          Dismantling and reassembling of computers, the inner part of CPU in order to ensure they work well.

*          Installation of software’s and hardware, making sure the system is running with the correct software (i.e. installing antivirus, ghosting, Win 2000, Win Me,Win Xp etc.)

*          Networking and building both. (LAN, WAN) and configuration.
Windows Domain Controllers, Wireless, TCP/IP, NIC.

*            Network Troubleshooting, using TCP/IP Utilities. (i.e. Router, hub, NIC, switch etc.)

*          Troubleshooting installation problem (i.e. Win 98, Win ME, Win 2000 Window XP etc.)

*          Managing / support network connection

*          Configuring managing and troubleshooting security

*          Monitoring and optimizing system performance and eliability

*           Responsible for configuring and troubleshooting the desktop environment

*          Implementing, managing, monitoring, and troubleshooting hardware devices and drivers

Computer Lab Assistant / Help Desk/ Desktop (IT Dept) _ University of Northern Virginia                                                        11/24/2005 to 12/20/2006                                                                                                                    USA

*          Diagnosing/ troubleshooting/ repair computers both hardware and software including Dell/HP system boards, CPUs, RAM, IDE/SATA/SCSI Hard Drives, CD/DVD Readers/Burners, printers

*          Servicing computers. (CPU, Keyboard, Mouse and Monitor) etc.

*          Dismantling and reassembling of computers, the inner part of CPU thus making sure the computer is working like before.

*          Installation of software’s and hardware, making sure the system is running with the correct software ie installing antivirus, ghosting, Win 2000, Win Me, Win Xp etc

*          Networking and building both. (LAN, WAN) and configuration.
Windows Domain Controllers, Wireless, TCP/IP, NIC.

*          Network Troubleshooting, using TCP/IP Utilities. (i.e. Router, hub, NIC, switch etc.)

*          Troubleshooting Installation Problem (i.e. Win 98, Win ME, Win 2000 Window XP etc.)

*          Managing Network connection

Internship      State Farm Insurance  6 month    May 2006 to Nov 2006                                               USA

QA Tester

Responsibilities:

*          Wrote and executed software System test plans and Test cases.

*          Scripts were developed after reviewing the business requirements document and TSD.

*          Identified the test requirements based on application business requirements and blueprints.

*          Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance, and Black Box.

*          Involved in analyzing the applications and development of test cases.

*          Performed Functionality, Integration, System, Stress, Load, Regression Testing.

*          Developed test scenarios and test procedures based on the test requirements.

*          Documented errors and implemented their resolutions.

*          Created test scripts, executed test scripts.

*          Developed Test Objectives and test Procedures.

*          Participated in user training and submitted status reports weekly.

SQL    RELATIONAL DATABASE

*          Conventional File structure and problems

*          Relational Database

*          RDBMS Benefits

*          RDBMS Concepts

*          RDBMS Generations and Features

*          SQL Editing Commands

*          Create table statement

*          RDBMS tables & constraints, set up constraints

*          Alter, insert, delete, and update table statement

*          •Proficiency with MS Office including MS Access

*          Formatting columns, break and order clauses, compute statement

*          Create view, index, sequence, set operations

*          Object – Relational database, basic concepts, structure of object, object related benefit,                              system table

Field Technician (IT Dept.) _ Optimum Technology Limited       6/24/2000 to          4/20/2003                                                                                                    KENYA

Generally was responsible for:

*          Diagnosing/ troubleshooting computers both hardware and software (Motherboard, Processor, memory, hard drive, mouse, keyboard, etc)

*          Servicing computers.( CPU, Keyboard, Mouse and Monitor)

*          Dismantling and reassembling of computers inner CP

*          Installation of software’s and hardware, making sure the system is running with the correct software (i.e. installing antivirus, ghosting etc.)

*          Networking and building both. (LAN, WAN) and configuration.

Administrative Assistant_ Philham Technology                  2/23/2000 to 4/12/2001  KENYA

Generally was responsible:

*          Office Management

*           Performed data entry

*          Filing

*          Writing invoices

*           Responsible for receiving checks and deposit

*          Operating computer, i.e. Word, Excel, QuickBooks, and Database.

LANGUAGES

English, Kiswahili & Dholuo

HOBBIES/INTERESTS

Listening to music, Traveling & Explorations.

REFEREES

1 Mr. Jackson Alunga

Kenya National Commission on Human Rights

P.O Box 74359-00200

Mobile: +254734334145

2.Mr.Peter Sakwa

Consultant,

P.O.Box13357-20100

Mobile: +254 722841128

3.Mr Walter Otieno

Accountant

Email  [email protected]

Tel: +254 720442146