Jovelyn Bariuan

Phase 2 Block 2 Lot7 Highviewhills  Samapaloc

Apalit Pampanga, Central Luzon (Region III), 2016

+639669526098

Uma Uma Hakata Ramen Inc, Pasay City
Outlet Supervisor, May 2016 – Aug 2017
·       Count money and make bank deposits.

·       Investigate and resolve complaints regarding food quality, service, or accommodations.

·       Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

·       Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

·       Maintain food and equipment inventories, and keep inventory records.

·       Schedule staff hours and assign duties.

·       Establish standards for personnel performance and customer service.

·       Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

·       Greet guests, escort them to their seats, and present them with menus and wine lists.

·       Take dining reservations.

·       Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Hyatt Regency Denver Tech Center, Denver, CO
Food and Beverage Associate, Sep 2017 – Sep 2018
·      Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
·       Provide guests with menus.

·       Describe menu items to customers or suggest products that might appeal to them.

·       Serve prepared foods, such as muffins, biscotti, or bagels.

·       Receive and process customer payments.
·      Greet guests and seat them at tables or in waiting areas.
·       Answer telephone calls and respond to inquiries or transfer calls.

·       Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.

·       Inspect dining and serving areas to ensure cleanliness and proper setup.

·       Prepare cash receipts after establishments close, and make bank deposits.

·       Assist with preparing and serving food and beverages.

·       Operate cash registers to accept payments for food and beverages.

·       Take and prepare to-go orders.

·       Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

·       Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

·       Clean or sanitize work areas, utensils, or equipment.
 

CERTIFICATION

American Hospitality Academy

Hospitality Professional Course, June 2018

Awards and Honors
·       Leadership Award

·       Dean’s Lister

·       Best Employee that will represent Uma Uma Hakata Ramen Inc