JOYCE O. SALMASAN

Brgy2 Claro M. Recto St, Malaybalay City, Bukidnon

[email protected]

09363321068/09057369069

Objective:
• Looking for a position where I can integrate strategies to develop and expand existing customer sales, brand and product evolution, and media endorsement.

•Customer service manager seeking an opportunity to use my customer service and management skills to improve customer satisfaction.

-Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services

Core Qualifications
·         Dedicated to meeting all deadlines

·         Extremely strong computer skills

·         Excellent team organizer or at being a working part of a team

·         Reliable employee willing to work any hours

·         Willing to travel if necessary

·         Excellent people and communication skills

Work Desired: Operations Manager

Work Experience:
Job Description/Position                     Company                                 Date

Restaurant Manager                           Jollibee Foods Corp.               Oct. 18, 2014-July 31, 2017

Fortich St, Malaybalay,

Bukidnon

•As a fast food restaurant manager you’ll have ultimate responsibility for safeguarding the financial success of a specific outlet and maintaining the reputation of the company.

The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, you’ll also undertake activities common to business managers within any sector, including overseeing:

finance
human  resources
marketing
operations
sales
Pharmacy Assistant                             Rose Pharmacy Inc.                June 22, 2009-Feb.24, 2010

Cagayan De Oro City

Sales Representative                           Info.Link Computer                Oct.28, 2008-Dec.2008

Literacy Program

Queensrow Subd,

Bacoor, Cavite

English Teacher                                   Sooda Communication           July 14, 2006-August 31, 2008

Learning Center

Carmen, Cagayan De Oro

On-the-Job Training                            Public Information Office      April-May 2004

LGU Valencia City

Educational Background

San Agustin Institute of Technology

Fr. Manlio Caroselli SJ St, Poblacion, Valencia City, Bukidnon

Bachelor of Secondary Education- Araling Panlipunan

December 2016- March 2018

Bukidnon State College

Fortich St, Poblacion, Malaybalay City, Bukidnon

Bachelor of Science Major in Sociology

2001-2005

San Jose High School of Sinayawan Inc.

Sinayawan, Valencia City, Bukidnon

1997-2001

Sinayawan Elementary School

Purok5 Sinayawan, Valencia City, Bukidnon

1991-1997

Personal Information:

Age                             : 35 y/o

Birthdate                     : January 11, 1984

Birthplace                    : Tampakan South Cotabato

Height                         : 5’3”

Status                          : Married

Religion                       : Roman Catholic

Language Spoken       :English, Filipino, Visayan

Spouse Name              : Jaynel L. Salmasan

Children                      :Jhon Clent Oracion

: Aleeza Jane O. Salmasan

Parents                                    : Mr. Margarito B. Oracion

: Mrs. Amada C. Oracion

Character Reference:

Mrs. Nina Gia R. Sale             Jollibee Foods Corporation

Restaurant Manager                Malaybalay Superbee Foods Corp.

0905-2947147                         Jollibee Malaybalay Drive Thru

I declare that all in my resume are, to the best of my knowledge, to be true and correct.

Applicant

Joyce O. Salmasan