Jubie Ann Sacay Bank Teller

Al Muraqqabat, Dubai, UAE
Customer Service Skills

jubie ann c. sacay
Address:                                  Al Muraqqabat, Deira, Dubai, UAE

Phone:                                     +971568841264

Email:                                      [email protected]

Visa Status:                             Visit Visa


Organized and fast bank teller looking for an oppurtunity for growth and career advancement that helps me achieve personal as well as organization goals


June 2010 – October 2014      Bachelor of Science in Business Administration maj. in Financial Management, University of San Jose- Recoletos

Graduate with Honors – Cum Laude


June 2006 – March 2010         High School, Dr. Geronimo B. Zaldivar Memorial School of Fisheries


February 2015 – August 2016 Bank Teller, Metropolitan Bank and Trust Company, Philippines

v  Responsible for the handling, processing and servicing of clients’ branch transactions in a promt, efficient and accurate manner

v  Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.

v  Increased customer accounts by 30%

v  Customer services team leader in charge of 5

v  Attained better product knowledge

v  Personal banking assistant (account management)

v  Familiar with all bank products and services

v  Making suggestions to the Bank Manager on how to increase overall branch efficiency

v  Maintaining confidentiality when handling customer requests and transactions

v  Ability to create rapport with customers


June 2014 – October 2014      Customer Service Assistant, Philippine National Bank, Philippines

v  Answering basic customer questions regarding interest rates and the banks services

v  Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers’ needs; directing customers to a branch representative

v  Supporting the bank sales team by identifying customer needs and then promoting current offers to them

v  Referring customers with financial problems to other colleagues for assistance

v  Performing clerical and administrative duties

v  Dealing tactfully and efficiently with demanding customers



June 2010 – March 2014         Accounts Assistant, University of San Jose – Recoletos, Philippines

v   Undertaking clerical tasks such as typing, filing, making phone calls, handling mail and basic bookkeeping

v  Working with spreadsheets, sales and purchase ledgers and journals

v  Preparing statutory accounts

v  Calculating and checking to make sure payments, amounts and records are correct

v  Sorting out incoming and outgoing daily post and answering any queries

v  Managing petty cash transactions

v  Controlling credit and chasing debt

v  Reconciling finance accounts and direct debits


Technical Skills

MS Office

Internet Savvy

Work Quickly and accurately
Communication Skills
Multi-tasking and works under pressure

Excellent verbal and written communication

Time Management skills
Leadership Skills
Eager to learn and Hardworking

A team player and work well with others.

Analytical and decision making skills


Melody C. Arevalo

Assistant Manager of Paperchase



Michelle Ann Junco

Assistant Manager of Borders



Bebeth Evita S. Baquirquir, CPA

Accounts Assistant of Knight Frank UAE limited

[email protected]



June 2010, October 2014 Business Administration at University of San Jose - Recoletos