JULIE G. QUILLO
211 Ipil Street, Kalawaan Pasig City
Mobile Number: +965 55190263
Email Address: [email protected]

“Now looking to secure a challenging and rewarding new role within other industry, where skills, knowledge and expertise gained throughout previous experienced can be transferred across and utilized to be best effect for the benefit of your organization and or company.”

Skills/Competencies
Good interpersonal and customer service skills
Attentive to details, accurate and a keen observer
Highly organized with good time management skills
Computer literate (MS Word, Ms Excel, MS PowerPoint and Web Browsing/Internet Surfing)
Good team working skills, good organizational and social skills
Fast learner and honest person

Work Experience
Waitress: Mado Restaurant, Weshal, December 31, 2016 – Present
Duties and Responsibilities
Greet and escort costumers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients for potential food allergies).
Prepare tables by setting up linens, silverware and glasses.
Inform customers about the day’s special offer menu recommendations upon request
Up-sell additional products when appropriate.
Take accurate food and drinks order using a POS ordering software, order slips or by memorization.
Communicate order details to the kitchen staff, serve food and drinks ordered.
Check dishes and kitchenware for cleanliness and presentation.
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments.
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Provide excellent customer service to guests.
Follow all relevant Health Department regulations.

Dining Attendant/ Dining OIC: Wrong Ramen, June 2013 – August 31, 2016
Duties and Responsibilities
Provided the customers with a pleasant dining experience and quality service.
Ensured the cleanliness of dining area and food items before serving.
Worked in coordination with my co- workers to ensure that customers get quality service and satisfaction.
Assisted others in carrying out their part of preparing/serving meals.
Maintained serving standards and followed all regulations while performing duties.
Operating cash registers and safely handling food while checking for proper temperatures.

Education
Visayas State University, ViSCA, Baybay City, Leyte
Bachelor of Hotel Restaurant and Tourism Management, 2012-2013
Major: HRM

Interests/Hobbies
Cooking
Exploring new places
Enjoy surfing
Drawing

References
Please feel free to contact the under mentioned in regard to my competence, work ethic and performance.

Leny Lara
Wrong Ramen
Manager
Phone: 09166857462

Okan Kose
Mado Dondurmaci
Manager
Phone: +965 9942 2913