http://JULIET BATAMULIZA Tel: +971564963961 Email: [email protected] Visa: Employment Visa CAREER OBJECTIVES To work within a dynamic, challenging and rewarding environment that will give me an opportunity to utilize my acquired skills, apply my academic knowledge and learn more through experience. EDUCATION School of Finance and Banking- Kigali, RWANDA January 2007 -2011 Bachelor of Business Administration [FINANCE] Kigali International Academy- Kigali, RWANDA January 1997-2003 Advanced General Certificate of Secondary School Education [BIO-CHEM] WORK EXPERIENCE Company : Dereen International : L.L.C: – Brand, Top Shop- September 2015 to date Position : Cashier / Sales Associates ➢ Attending to Customer at the till and making transactions, ➢ Recieve payements cash or by credit cards for the items purchased by the customer and handling over items being purchased and giving back change to customer ➢ Making refunds or Exchange ➢ Completes store operational requirements by scheduling and assigning employees; following up on work results. ➢ Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. ➢ Ensures availability of merchandise and services by approving contracts; maintaining inventories. ➢ Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends ➢ Ensure high levels of customer satisfaction through excellent sales service ➢ Assess customers needs and provide assistance and information on product features ➢ “Go the extra mile” to drive sales ➢ Maintain in-stock and presentable condition assigned areas ➢ Actively seek out customers in store ➢ Remain knowledgeable on products offered and discuss available options ➢ Cross sell products ➢ Team up with co-workers to ensure proper customer service ➢ Build productive trust relationships with customers Kaymu.rw November 2013- July 2014 Online market place in Rwanda Position: Sales & Marketing Représentative / Team Leader ➢ Organising meetings with the our clients and to ensure that there are offered quality services ➢ Attending to our clients quarries and solving there problems in required time ➢ Preparing reports and sending them to our country manager ➢ Orgnasing meetings with my staff to our ensure that we are meeting the company’s policies, targets and goals. ➢ Sales and Marketing ➢ Developed a system of categories of the shops in Rwanda ➢ Acquisition, Acquiried sellers who sell different categories of products ➢ Listed products for the sellers that had been outsourced ➢ Listed details to the content team to be uploaded on the website ➢ Seller Management, managing sellers that were live on Kaymu-rw website. ➢ Logistics and Inventory Ministry of Infrastructure (Mininfra) Kigali, November 2012 –October 2013 Position: Data collector ➢ Carried out a comprehensive survey of Umutara polytechnique ➢ Collected data on the Zero Fleet Policy Ministry of Infrastructure (Mininfra) Kigali September 2012 – March 2013 ➢ Position: Budget Officer ➢ Created and co-ordinated among my line managers giving them guidelines to all matters related to the budget. ➢ Preparing the budget program and issue instructions to each line managers for proper execution of each budget ➢ Prepared the Mininfra employees salaries ➢ Facilitated payment of incoming invoices from suppliers ➢ Prepared a cash plan for Mininfra. ➢ Followed up on the payments (order of payments) made and taken to Ministry of Finance Banque Populaire du Rwanda, Kigali June 2010- August 2011 Position: Customer Care Agent & Sales ➢ Marketed the bank’s new products to clients in the northern province of Rwanda ➢ Facilitated transactions using Banque Populaire de Rwanda mobile banking and ATM Credit Cards National Post Office of Rwanda, Kigali December 2005- June 2010 Position: Cashier ➢ Customer care ➢ Worked as a cashier at the Post Office Bank ➢ Assisted with procurement and handling of new post stamps and courier Forum for African Women Educationalists (FAWE), Kigali January 2004- November 2005 Position: Office Assistant ➢ Filed letters and pertinent reports on a regular basis ➢ Arranged and ensured the prompt delivery of donor letters ➢ Received and disseminated correspondence letters ➢ Performed other administrative tasks as needed around the office Oxfam Great Britain, Kigali July 2003- January2004 Position: Community Surveyor ➢ Interviewed local people in two of the piloting provinces, Umutara and Ruhengeri ➢ Collected data to be used in the subsequent reports ➢ Translated documents from Kinyarwanda (local dialect) to English. ASSOCIATIONS AND VOLUNTEER WORK ➢ 12 days training [Akazi Kanoze] – (Frontiers – Rwanda Development Board) ➢ Rotaract Club of Kigali city (Community Based) ➢ Volunteered at Kigali Public Library COMPUTER SKILLS ➢ Ms Word ➢ Ms Excel ➢ Internet Technologies ➢ Power Point LANGUAGES ➢ English (fluent) ➢ French (Fair) I hereby declare that all the information provided above is true to the best of my knowledge. JULIET BATAMULIZA ………………………………..
