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Justine Kaye Tumazar Credit Card Specialist

Philippines

Justine Kaye B. Tumazar
24 Block 3 Bliss Compound Brgy. Mauway, Mandaluyong City
Contact No :09177696354
[email protected]

OBJECTIVE:
To obtain experience, enhance my skills and personality, and achieve mutual progress with the company.

EDUCATIONAL BACKGROUND
Tertiary: Rizal Technological University
704 Boni Ave. Cor Sacrepante, Mandaluyong, 1550 Metro Manila
Bachelor of Science in Accounting Technology
2012 – 2017

Secondary: Mataas na Paaralang Neptali A. Gonzales
Nueve de Pebrero St.Brgy. Mauway, Mandaluyong City
2008 – 2012

Primary: Pedro P. Cruz Elementary School
Maria Clara St. Brgy. Barangka Drive, Mandaluyong City
2002 – 2008

WORK EXPERIENCE

Collabera Technologies –
FieldCore International Service Solution
30th St. cor 9th Ave BGC, Taguig City
Credit Card Specialist
March 2018 – Present

Duties and Responsibilities

Process application request and distribution of corporate credit card.
Ensure all expenses of corporate card are submitted/liquidated into system.
Handles email queries to any credit card related concerns.
Ensure payments for American Express are requested monthly.
Reconcile AMEX transactions to expenses in Oracle.
Communicate with Payroll and AP team regarding Oracle expenses audit and payment process.
Communicate with American Express for any corporate card related concern and requests.
Generate Travel and Living registration report on daily basis to support Sap implementation metric report.
Generate Noetix Credit Card Transaction Aging Report for the expense clean-up.
Generate Card Member Listing to update corporate card details monthly.
Answer incoming customer service calls globally relating to their credit cards and expenses related concern (e.g. complaints, requests and assistance on expenses submission)
Achievements

Reconciled more than 400 credit card account to identify and resolved common payment issues on account (e.g. missing/unposted payments, duplicate payments, misallocated payments, overpaid and underpaid expenses)
Successful clean-up for all credit card accounts for aging outstanding balances (2015-2018)
Asia – Approximately from $900k to $ 20k
Europe – Approximately from $700k to $ 100k
Provides support for Field Employees queries, request and complaints.
Assigned as company Authorized signatory and Program Administrator for American Express Globally (Australia, US and GDC Card Market)
Supported system transition from Oracle to Concur.
Successfully distributed new corporate card for all the Philippine employees under the new system.
Conducts training to PH Field employees regarding credit card application and submission in Concur.
Tracked all the corporate card received Globally and cancelled all the old corporate card.
Supported Billing Department to reach target sales for quarter period.

SKILLS
Good in Communication skills.
Good Leadership and Interpersonal skills.
Can work with minimal supervision.
Can work under pressure and flexible in actual working environment
Computer Literate Knowledgeable in MS Word, Excel and PowerPoint.
Knowledgeable in SAP and Oracle.

I hereby certify that the facts contained in this resume are true and correct based on my knowledge.

Justine Kaye B. Tumazar
Applicant